Cisco Ironport and Senderbase...how to get delisted?

2011-08-17 Thread up
We had two users fall for a phishing email recently, and of course the result was that he gave his user/pass to a spammer. We caught one of them in time, but the other got out many thousands of spam the other night before being discovered. I am in the process of cleaning this up. Spamcop and

RE: Cisco Ironport and Senderbase...how to get delisted?

2011-08-17 Thread up
is broken and it's the only way to check listings or request removals. Andrew -Original Message- From: u...@3.am [mailto:u...@3.am] Sent: Wednesday, August 17, 2011 1:58 PM To: nanog@nanog.org Subject: Cisco Ironport and Senderbase...how to get delisted? We had two users fall

Re: Cisco Ironport and Senderbase...how to get delisted?

2011-08-17 Thread Lynda
On 8/17/2011 10:57 AM, u...@3.am wrote: However, Senderbase, apparently used in Cisco's Ironport, will let you look up your IP and tell you that your reputation is poor, but offers no way to get delisted. It refers you to Spamcop, which I imagine they rely on for listings, but not delistings.

Re: Cisco Ironport and Senderbase...how to get delisted?

2011-08-17 Thread Scott Howard
In sort, wait... Once you're de-listed from SpamCop (which is owned by IronPort and plays a non-trivial part in their SenderBase scoring) you should find that your reputation increases fairly quickly - normally within 24 hours presuming that the spam has actually stopped. Scott. On Wed, Aug

Re: Cisco Ironport and Senderbase...how to get delisted?

2011-08-17 Thread up
Thanks for the tip (BTW, top-post haters, I didn't start it!). I was quickly delisted by SpamCop, but here is their response: -- Once all spam issues have been addressed, **reputation recovery can take anywhere from a few hours to __just over one week__ to improve**, depending on the