Re: Claro Brazil contact

2024-03-15 Thread Scott Q.
Thanks, already got confirmation there is an issue. For all others chasing this, there is a routing issue between Arelion and Claro. Claro is aware and working on the issue. On Friday, 15/03/2024 at 17:02 Alessandro Martins wrote: Hey there, It seems like Claro's NOC phone number is all

Re: Claro Brazil contact

2024-03-15 Thread Alessandro Martins
Hey there, It seems like Claro's NOC phone number is all good in PeeringDB - https://www.peeringdb.com/net/2680 Simply dial +552121212900, and a member of the NOC team will promptly assist you. Thanks, -- Alessandro Martins On Fri, Mar 15, 2024 at 5:17 PM Scott Q. wrote: > Thanks, indeed

Re: Claro Brazil contact

2024-03-15 Thread Pedro Prado
> On 15 Mar 2024, at 20:15, Scott Q. wrote: > > Thanks, indeed Dany just got back to us via e-mail. > Glad to know! > Are you sure the phone number is correct ? +55 is Brazil , 21 is Rio but it's > written 3 times in a row ( +5521212129004230100 ). In any case, I tried > calling the number

Re: Claro Brazil contact

2024-03-15 Thread Scott Q.
Thanks, indeed Dany just got back to us via e-mail. Are you sure the phone number is correct ? +55 is Brazil , 21 is Rio but it's written 3 times in a row ( +5521212129004230100 ). In any case, I tried calling the number and it gave an error. On Friday, 15/03/2024 at 14:11 Pedro Prado wrote:

Re: Claro Brazil contact

2024-03-15 Thread Pedro Prado
Hey Scott, I validated those to be correct. They said Dany is the right contact. Did you try e-mailing him? Pedro > On 15 Mar 2024, at 15:45, Scott Q. wrote: > > Anyone knows a direct contact for Claro Brazil ? > > The phone number for their NOC on PeeringDB doesn't work or make sense and >

Claro Brazil contact

2024-03-15 Thread Scott Q.
Anyone knows a direct contact for Claro Brazil ? The phone number for their NOC on PeeringDB doesn't work or make sense and e-mails are ignored. Thank you