Re: Could Someone From Yahoo Mail Please Contact Me

2019-01-14 Thread Udeme Ukutt
Matt,

Visit https://help.yahoo.com/kb/postmaster/, probably clicking the “new
sender application” option would trigger a ticket to yahoo. Someone there
should be able to help.

U

On Sat, Jan 12, 2019 at 4:19 PM Matt Hoppes <
mattli...@rivervalleyinternet.net> wrote:

> Our customers who use yahoo.com e-mail addresses are saying they aren't
> receiving invoices from our billing system.  I checked our mail logs and
> I'm getting this:
>
> Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host
> mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages
> temporarily deferred due to user complaints - 4.16.55.1; see
> https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM
> command)
>
> The link suggests several things to do and we've waited over 48 hours
> and still can't get invoices through.
>
> The invoice server is definitely not compromised, and honestly I can't
> imagine there would be enough complaints to trigger a global block of
> that IP address, and we only have a small number of customers using
> @epix.net e-mail addresses.
>
> Thanks!
>


Re: Could Someone From Yahoo Mail Please Contact Me

2019-01-14 Thread Tom Beecher
What's the IP of your sending mail server?

I can poke some people for you.

On Sat, Jan 12, 2019 at 7:37 PM Matt Hoppes <
mattli...@rivervalleyinternet.net> wrote:

> Thanks.
>
> On Jan 12, 2019, at 19:31, Udeme Ukutt  wrote:
>
> Matt,
>
> Visit https://help.yahoo.com/kb/postmaster/, probably clicking the “new
> sender application” option would trigger a ticket to yahoo. Someone there
> should be able to help.
>
> U
>
> On Sat, Jan 12, 2019 at 4:19 PM Matt Hoppes <
> mattli...@rivervalleyinternet.net> wrote:
>
>> Our customers who use yahoo.com e-mail addresses are saying they aren't
>> receiving invoices from our billing system.  I checked our mail logs and
>> I'm getting this:
>>
>> Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host
>> mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages
>> temporarily deferred due to user complaints - 4.16.55.1; see
>> https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM
>> command)
>>
>> The link suggests several things to do and we've waited over 48 hours
>> and still can't get invoices through.
>>
>> The invoice server is definitely not compromised, and honestly I can't
>> imagine there would be enough complaints to trigger a global block of
>> that IP address, and we only have a small number of customers using
>> @epix.net e-mail addresses.
>>
>> Thanks!
>>
>


Re: Could Someone From Yahoo Mail Please Contact Me

2019-01-12 Thread Matt Hoppes
Thanks. 

> On Jan 12, 2019, at 19:31, Udeme Ukutt  wrote:
> 
> Matt, 
> 
> Visit https://help.yahoo.com/kb/postmaster/, probably clicking the “new 
> sender application” option would trigger a ticket to yahoo. Someone there 
> should be able to help. 
> 
> U 
> 
>> On Sat, Jan 12, 2019 at 4:19 PM Matt Hoppes 
>>  wrote:
>> Our customers who use yahoo.com e-mail addresses are saying they aren't 
>> receiving invoices from our billing system.  I checked our mail logs and 
>> I'm getting this:
>> 
>> Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host 
>> mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages 
>> temporarily deferred due to user complaints - 4.16.55.1; see 
>> https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM 
>> command)
>> 
>> The link suggests several things to do and we've waited over 48 hours 
>> and still can't get invoices through.
>> 
>> The invoice server is definitely not compromised, and honestly I can't 
>> imagine there would be enough complaints to trigger a global block of 
>> that IP address, and we only have a small number of customers using 
>> @epix.net e-mail addresses.
>> 
>> Thanks!


Re: Could Someone From Yahoo Mail Please Contact Me

2019-01-12 Thread Ross Tajvar
Hey Matt,

Someone the other day posted about a mailing list for mail server
operators. You might have better luck there. Info below.

mailop mailing list
mai...@mailop.org
https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop

On Sat, Jan 12, 2019 at 4:21 PM Matt Hoppes <
mattli...@rivervalleyinternet.net> wrote:

> Our customers who use yahoo.com e-mail addresses are saying they aren't
> receiving invoices from our billing system.  I checked our mail logs and
> I'm getting this:
>
> Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host
> mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages
> temporarily deferred due to user complaints - 4.16.55.1; see
> https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM
> command)
>
> The link suggests several things to do and we've waited over 48 hours
> and still can't get invoices through.
>
> The invoice server is definitely not compromised, and honestly I can't
> imagine there would be enough complaints to trigger a global block of
> that IP address, and we only have a small number of customers using
> @epix.net e-mail addresses.
>
> Thanks!
>


Re: Could Someone From Yahoo Mail Please Contact Me

2019-01-12 Thread Mike Hammett
Try the mailop mailing list linked to in the past couple days. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

- Original Message -

From: "Matt Hoppes"  
To: "North American Network Operators' Group"  
Sent: Saturday, January 12, 2019 3:18:24 PM 
Subject: Could Someone From Yahoo Mail Please Contact Me 

Our customers who use yahoo.com e-mail addresses are saying they aren't 
receiving invoices from our billing system. I checked our mail logs and 
I'm getting this: 

Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host 
mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages 
temporarily deferred due to user complaints - 4.16.55.1; see 
https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM 
command) 

The link suggests several things to do and we've waited over 48 hours 
and still can't get invoices through. 

The invoice server is definitely not compromised, and honestly I can't 
imagine there would be enough complaints to trigger a global block of 
that IP address, and we only have a small number of customers using 
@epix.net e-mail addresses. 

Thanks! 



Could Someone From Yahoo Mail Please Contact Me

2019-01-12 Thread Matt Hoppes
Our customers who use yahoo.com e-mail addresses are saying they aren't 
receiving invoices from our billing system.  I checked our mail logs and 
I'm getting this:


Jan 12 16:11:34 account postfix/smtp[9802]: 1FA906C0E61: host 
mta7.am0.yahoodns.net[98.136.101.117] said: 421 4.7.0 [TSS04] Messages 
temporarily deferred due to user complaints - 4.16.55.1; see 
https://help.yahoo.com/kb/postmaster/SLN3434.html (in reply to MAIL FROM 
command)


The link suggests several things to do and we've waited over 48 hours 
and still can't get invoices through.


The invoice server is definitely not compromised, and honestly I can't 
imagine there would be enough complaints to trigger a global block of 
that IP address, and we only have a small number of customers using 
@epix.net e-mail addresses.


Thanks!