Re: Level3 NOC Contact

2015-06-26 Thread Michael Loftis
AFAIK theres no longer any way to get their attention unless you're a customer AND have signed up for their online portal system at https://my.level3.com/ - and I wouldn't expect anything stellar then either. You'll likely have to do your own troubleshooting through them as my recent experiences

Level3 NOC Contact

2015-06-26 Thread Nathanael C. Cariaga
Hi, Any Level3 NOC contacts on the list? Our link in Irvine has been on and off for few minutes already. Would appreciate replies offline.. Thanks! -nathan

Re: Level3 NOC Contact

2015-06-26 Thread Rafael Possamai
The portal should have some stats where you can do basic troubleshooting. It's really easy to get registered on the portal, you just need account number and customer name (which is scary, but go figure...). On Fri, Jun 26, 2015 at 11:10 AM, Michael Loftis mlof...@wgops.com wrote: AFAIK

Level3 NOC contact

2014-11-21 Thread N M
Could a NOC engineer from Level3 contact me off list? I am having issues out of Dallas on a circuit with traffic on your network -- Latency above 100ms --- My peer claims the issue is fixed but I am still seeing the same problem -- Thanks *Nathan Mallory* *Network Engineer* Opelika Power

Re: Level3 NOC contact

2014-11-21 Thread N M
A NOC engineer has reached out -- Thanks for the quick response *Nathan Mallory* *Network Engineer* Opelika Power Services 600 Fox Run Pkwy Opelika, Al 36801 Office: (334) 705-1601 On Fri, Nov 21, 2014 at 10:29 AM, N M digitallysto...@gmail.com wrote: Could a NOC engineer from Level3