Re: Belkin Router issues this morning?

2014-10-08 Thread Lee Howard
On 10/7/14 10:14 PM, Christopher Morrow morrowc.li...@gmail.com wrote: On Tue, Oct 7, 2014 at 8:56 PM, Larry Sheldon larryshel...@cox.net wrote: I am having trouble understanding why a router would need a heartbeat from some foreign location. Or even what it would do with one. One, not

Re: Belkin Router issues this morning?

2014-10-08 Thread Christopher Morrow
On Wed, Oct 8, 2014 at 10:18 AM, Lee Howard l...@asgard.org wrote: On 10/7/14 10:14 PM, Christopher Morrow morrowc.li...@gmail.com wrote: On Tue, Oct 7, 2014 at 8:56 PM, Larry Sheldon larryshel...@cox.net wrote: I am having trouble understanding why a router would need a heartbeat from some

re: Belkin Router issues this morning?

2014-10-07 Thread Nick Olsen
Seeing reports bounce around on the WISPA lists. Looks to be widespread. Reports on their twitter as well. I've had one customer with an issue related thus far. Nick Olsen Network Operations (855) FLSPEED x106 From: Parrish, Luke

RE: Belkin Router issues this morning?

2014-10-07 Thread Justin Krejci
, as reported by several random people on the Internet. From: Nick Olsen [n...@flhsi.com] Sent: Tuesday, October 07, 2014 8:56 AM To: Parrish, Luke; nanog@nanog.org Subject: re: Belkin Router issues this morning? Seeing reports bounce around on the WISPA lists

Re: Belkin Router issues this morning?

2014-10-07 Thread Steve Atkins
On Oct 7, 2014, at 8:34 AM, Justin Krejci jkre...@usinternet.com wrote: https://twitter.com/search?q=%23belkin Sounds like a bad firmware update most likely. Presumably the Belkin routers perform caching DNS for the LAN clients for if the LAN clients use alternate DNS servers (OpenDNS,

Re: Belkin Router issues this morning?

2014-10-07 Thread Livingood, Jason
Geesh. It was a tough day - lots of our customers with Belkin devices. Agree it has been fixable with customer changes but would have been better not to have to respond to this today (obviously). Regards, Jason Jason Livingood Comcast - Internet Services On Oct 7, 2014, at 12:08, Steve

Re: Belkin Router issues this morning?

2014-10-07 Thread John Neiberger
Sounds like it might have been a DNS issue of some sort. The end result was that the customer routers couldn't reach their heartbeat server, which made them think they weren't on the net. The routers would then be helpful and redirect all customer port 80 traffic to the router's configuration page

Re: Belkin Router issues this morning?

2014-10-07 Thread Mike Lyon
And this, my friends, is why friends don't let friends buy Belkin... Apparently, you still can't fix stupid, no matter how hard you try. -Mike On Tuesday, October 7, 2014, John Neiberger jneiber...@gmail.com wrote: Sounds like it might have been a DNS issue of some sort. The end result was

Re: Belkin Router issues this morning?

2014-10-07 Thread Keenan Tims
While we weren't really impacted by this issue, my understanding is that the Belkin devices ping 'heartbeat.belkin.com' periodically. If their pings fail, they do DNS redirection to the device's configuration interface and alert the user of the error. It appears that this server went down or had

Re: Belkin Router issues this morning?

2014-10-07 Thread Steven Parsons
Looks like belkinĀ¹s fix was to add different records. DNS response this morning. heartbeat.belkin.com. 4h14m31s IN A 67.20.176.130 DNS response this evening. dig heartbeat.belkin.com +short 54.163.115.57 23.20.47.97 54.227.172.225 54.161.217.33 54.163.87.225 54.87.220.73 54.163.74.132

Re: Belkin Router issues this morning?

2014-10-07 Thread Valdis . Kletnieks
On Tue, 07 Oct 2014 16:27:16 -0600, John Neiberger said: Sounds like it might have been a DNS issue of some sort. The end result was that the customer routers couldn't reach their heartbeat server, which made them think they weren't on the net. Seems like a dubious idea to equate can't reach

Re: Belkin Router issues this morning?

2014-10-07 Thread Larry Sheldon
On 10/7/2014 17:32, Mike Lyon wrote: And this, my friends, is why friends don't let friends buy Belkin... Amen. Side question? What happens is somebody is unwise to use Belkin routers on an internal, not-connected-to-the-Interatubes network (Like, for example, the network I tried to get

Re: Belkin Router issues this morning?

2014-10-07 Thread Christopher Morrow
On Tue, Oct 7, 2014 at 8:56 PM, Larry Sheldon larryshel...@cox.net wrote: I am having trouble understanding why a router would need a heartbeat from some foreign location. Or even what it would do with one. One, not crazy, line of thinking is that: Instead of being cryptic and difficult to