On Thu, Jan 7, 2010 at 5:04 AM, Mike mike-na...@tiedyenetworks.com wrote:
We just had a qwest outage of about 2 mins at 1:41am pst. When I called to
report it I was told it was a 200+ emergency software upgrade due to a
security concern, and that we will get a notice later after the fact.
Paul Wall wrote:
On Thu, Jan 7, 2010 at 5:04 AM, Mike mike-na...@tiedyenetworks.com wrote:
We just had a qwest outage of about 2 mins at 1:41am pst. When I called to
report it I was told it was a 200+ emergency software upgrade due to a
security concern, and that we will get a notice later
On Sat, 09 Jan 2010 07:00:42 -0800, Mike wrote:
Qwest NEVER EVER provides SLA adjustments, no longer how long it's down
or what their own role in it being down is. They toss it from department
If they honored every SLA adjustment they would not be able to pay the current
stockholders a 6.8%
On Sat, Jan 9, 2010 at 9:37 AM, Paul Wall pauldotw...@gmail.com wrote:
On Thu, Jan 7, 2010 at 5:04 AM, Mike mike-na...@tiedyenetworks.com
wrote:
We just had a qwest outage of about 2 mins at 1:41am pst. When I called
to
report it I was told it was a 200+ emergency software upgrade due to a
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Hi,
Martin Hannigan wrote:
On Sat, Jan 9, 2010 at 9:37 AM, Paul Wall pauldotw...@gmail.com wrote:
On Thu, Jan 7, 2010 at 5:04 AM, Mike mike-na...@tiedyenetworks.com
wrote:
We just had a qwest outage of about 2 mins at 1:41am pst. When I
Scott Weeks wrote:
Try no notice at all and 4 GigEs of upstream bandwidth down at 1:30am. :-(
Honestly, I feel for them. They probably left it up to the account reps,
which means the smaller circuits probably got notified and the HUGE
wholesale accounts were not. Oh, well. That's why we
Any other specifics? Got a trouble ticket ID?
I'm located in the NW (Talent, Oregon, just over CA border..) and we
have a few customers on Qwest T1's and the like. We also have a
customer who gets MPLS directly from Q.
We've yet to hear of any outages for our customers - but I suppose the
We just had a qwest outage of about 2 mins at 1:41am pst. When I called
to report it I was told it was a 200+ emergency software upgrade due to
a security concern, and that we will get a notice later after the fact.
Normally we get notices in advance, even for software upgrades due to
Notices were left at the discretion of Qwest account teams. There was no mass
notification.
Jason
-Original Message-
From: Mike [mailto:mike-na...@tiedyenetworks.com]
Sent: Thursday, January 07, 2010 4:04 AM
To: NANOG list
Subject: qwest outage no notice
We just had a qwest outage of
Give the nature of the issue from juniper I am guessing that a large number of
companies were doing upgrades over the last few days as fast as they could.
http://j.mp/8XaReK has the details I know of now.
On Jan 7, 2010, at 5:14 AM, Steve Ryan wrote:
Any other specifics? Got a trouble
Once upon a time, Mike mike-na...@tiedyenetworks.com said:
We just had a qwest outage of about 2 mins at 1:41am pst. When I called
to report it I was told it was a 200+ emergency software upgrade due to
a security concern, and that we will get a notice later after the fact.
Normally we get
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On Jan 7, 2010, at 4:04 AM, Mike wrote:
We just had a qwest outage of about 2 mins at 1:41am pst. When I
called to report it I was told it was a 200+ emergency software
upgrade due to a security concern, and that we will get a notice
later
On Thu, Jan 7, 2010 at 4:06 AM, sth...@nethelp.no wrote:
We just had a qwest outage of about 2 mins at 1:41am pst. When I called
to report it I was told it was a 200+ emergency software upgrade due to
a security concern, and that we will get a notice later after the fact.
Normally we get
to me.
Ken Matlock
Network Analyst
Exempla Healthcare
(303) 467-4671
matlo...@exempla.org
-Original Message-
From: JoeSox [mailto:joe...@gmail.com]
Sent: Thursday, January 07, 2010 8:25 AM
To: nanog@nanog.org
Subject: Re: qwest outage no notice
My QWest account manager called three
Yeah, they refused to notify due to security concerns from what they
told me last night. Notification was performed after maintenance was
complete.
Ok, so the next question is, what harm would a simple advance notice of
'emergency maintenance' caused, vs the very real hassle and
That should read...
Yeah, they refused to notify due to [marketing] concerns from what they
Richey
-Original Message-
From: Mike [mailto:mike-na...@tiedyenetworks.com]
Sent: Thursday, January 07, 2010 12:04 PM
Cc: nanog@nanog.org
Subject: Re: qwest outage no notice
Yeah
Mike wrote:
We just had a qwest outage of about 2 mins at 1:41am pst. When I called
to report it I was told it was a 200+ emergency software upgrade due to
a security concern, and that we will get a notice later after the fact.
Hmm - I got notice in advance. I'll have to go search for the
Probably related to this:
http://www.theregister.co.uk/2010/01/07/juniper_critical_router_bug/
-Original Message-
From: Chris De Young [mailto:c...@arizona.edu]
Sent: Thursday, January 07, 2010 9:32 AM
To: Mike
Cc: NANOG list
Subject: Re: qwest outage no notice
Mike wrote:
We just
--- mike-na...@tiedyenetworks.com wrote:
From: Mike mike-na...@tiedyenetworks.com
Ok, so the next question is, what harm would a simple advance notice of
'emergency maintenance' caused, vs the very real hassle and
inconvenience that DS3-down in the middle of the night caused for
operations
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