Re: Cloudflare contact?

[Justin Paine via NANOG]

Replying directly.

On Sun, Feb 19, 2023 at 5:31 PM John Von Essen  wrote:

> I work with DuckDuckGo, and earlier today our macOS browser (which is
> currently available via the App store now) started getting caught by
> Cloudflare’s bot/fraud system. We did a fair amount of debugging, it
> appears to be some kind of browser/UA fingerprinting. This is happening for
> pretty much anyone using our browser, anywhere in the world, when browsing
> cloudflare powered sites. My hunch is this is accidental, but since we have
> no direct contacts at Cloudflare, we’re having a hard time escalating this.
>
> Thanks
> John

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*Justin Paine*
He/Him/His
VP, Global Head of Trust & Safety
101 Townsend St, San Francisco, CA 94107 

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Cloudflare contact?

[John Von Essen]

I work with DuckDuckGo, and earlier today our macOS browser (which is currently 
available via the App store now) started getting caught by Cloudflare’s 
bot/fraud system. We did a fair amount of debugging, it appears to be some kind 
of browser/UA fingerprinting. This is happening for pretty much anyone using 
our browser, anywhere in the world, when browsing cloudflare powered sites. My 
hunch is this is accidental, but since we have no direct contacts at 
Cloudflare, we’re having a hard time escalating this. 

Thanks
John

Cloudflare contact

[David Brain]

Hi,

Is there a contact/procedure with Cloudflare to address the issue of
users getting CAPCHAs when accessing sites behind CloudFlare.  We are
seeing this impacting some of our user base, and it has been
persisting for a number of days.

Thanks,

David.

-- 
David Brain - MCNC - 919.248.1998

cloudflare contact

[William Waites]

Could someone from Cloudflare's operations please contact me off-list?

Thanks,
-w


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