Short-ish rant by me, in the Register. Tell everyone you know to click the "Like" button at the bottom of the page:
http://www.channelregister.co.uk/2014/04/07/technology_kills_customer_service/ When someone tallies up all the good and bad things that the tech mega-explosion of the last 50 years has brought us, there’s one item I expect to see right at the top of the second column: the slow but steady death of customer service. [...] -- Dave Mandl dma...@panix.com da...@wfmu.org Web: http://dmandl.tumblr.com/ Twitter: @dmandl App.net: @dmandl Instagram: dmandl # distributed via <nettime>: no commercial use without permission # <nettime> is a moderated mailing list for net criticism, # collaborative text filtering and cultural politics of the nets # more info: http://mx.kein.org/mailman/listinfo/nettime-l # archive: http://www.nettime.org contact: nett...@kein.org
