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https://issues.apache.org/jira/browse/OFBIZ-10137?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16326732#comment-16326732
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Shi Jinghai commented on OFBIZ-10137:
-------------------------------------

Hi Julien,

I uploaded a screenshot of our CRM system based on OFBiz and Asterisk. Please 
ignore the English words as it's used in Chinese. There's a Service Direction 
Indicator to indicate a communication is IN or OUT.

Kind Regards,

> Order : Communication between customer and product store
> --------------------------------------------------------
>
>                 Key: OFBIZ-10137
>                 URL: https://issues.apache.org/jira/browse/OFBIZ-10137
>             Project: OFBiz
>          Issue Type: Improvement
>          Components: order
>    Affects Versions: Trunk
>            Reporter: Julien NICOLAS
>            Assignee: Julien NICOLAS
>            Priority: Minor
>         Attachments: ServiceDirectionIndicator.png
>
>
> We are working for a customer to add a communication management linked to 
> orders between the customer and the product store.
> It will use communication events and add a new communication screenlet at the 
> bottom of the order screen of the back office.
> We plan to commit modifications to the trunk.
> If anybody have some suggestions about this point, don't hesitate to share, 
> we will be pleased to fit to the community recommendations. 
> The discussion started here: http://markmail.org/message/hq2zfmy3zyqefm6v



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