[Nssbackup-team] [Bug 697654] Re: No desktop session found: no notification icon
We are not using Mint LMDE any more. This distro is too buggy and not enough support and since Canonical decided 5 years updates on the LTS we are back to Ubuntu. -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to sbackup. https://bugs.launchpad.net/bugs/697654 Title: No desktop session found: no notification icon To manage notifications about this bug go to: https://bugs.launchpad.net/sbackup/+bug/697654/+subscriptions ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 588578] Re: Email notification/reporting doesn't work with GMAIL
Hi Jean-Peer, thanks for the release 0.11.4 and the fix for gmail accounts. I noticed that when I try to use port 465 for smtp which is Googles preferred port sbackup simple hangs and I have to kill it. If I use port 587 it works fine. in both cases TLS enabled. The Blue Light team -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to nssbackup. https://bugs.launchpad.net/bugs/588578 Title: Email notification/reporting doesn't work with GMAIL ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 697654] Re: No desktop session found on Mint LMDE: no notification icon
root 1473 0.0 0.1 19184 3652 ?Sl 03:07 0:00 /usr/lib/gdm3/gdm-simple-slave --display-id /org/gnome/DisplayManager/Display1 user 1922 0.0 0.3 18464 7276 ?S03:07 0:00 gnome- power-manager user 1927 0.0 0.7 27540 15364 ?Ss 03:07 0:01 /usr/lib /gnome-settings-daemon/gnome-settings-daemon user 1930 0.0 0.1 24392 2144 ?Sl 03:07 0:00 /usr/bin /gnome-keyring-daemon --start --components=pkcs11 user 1972 0.0 0.9 108144 19160 ?S03:07 0:04 gnome- panel user 2002 0.0 0.2 17308 5772 ?S03:07 0:00 /usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1 user 2007 0.0 0.3 18892 6872 ?S03:07 0:00 /usr/lib /gnome-disk-utility/gdu-notification-daemon user 2014 0.0 0.4 158992 9796 ?S03:07 0:00 gnome- volume-control-applet user 2018 0.0 0.1 18484 2592 ?Ss 03:07 0:00 gnome- screensaver user 2026 0.0 1.5 116848 31148 ?Sl 03:07 0:02 python /usr/lib/linuxmint/mintMenu/mintMenu.py --oaf-activate- iid=OAFIID:GNOME_mintMenu_Factory --oaf-ior-fd=18 user 2038 0.0 0.4 23364 8900 ?S03:07 0:00 /usr/lib /gnome-applets/workrave-applet --oaf-activate- iid=OAFIID:GNOME_WorkraveApplet_Factory --oaf-ior-fd=21 user 4102 4.6 0.6 87224 12692 ?Sl 04:27 0:00 gnome- terminal user 4103 0.0 0.0 1900 696 ?S04:27 0:00 gnome-pty- helper user 4121 0.0 0.0 3860 816 pts/0S+ 04:27 0:00 grep --colour=auto -i gnome -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to Simple Backup. https://bugs.launchpad.net/bugs/697654 Title: No desktop session found on Mint LMDE: no notification icon ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 697654] Re: No desktop session found on Mint LMDE: no notification icon
sbackup --legacy-indicator 2>&1 | tee log-sbackup here is my output: 2011-01-14 08:02:45,233 - INFO: Log output for [Default Profile] is directed to file '/var/log/sbackup/sbackup.2011-01-14_08.02.45.232742.log'. 2011-01-14 08:02:45,234 - INFO: Profile settings are being read from file '/etc/sbackup.conf'. 2011-01-14 08:02:45,237 - INFO: Preparation of backup process 2011-01-14 08:02:45,238 - INFO: Initializing GIO File Access Manager. 2011-01-14 08:02:45,244 - INFO: Backup destination: /media/backup/new-daily-backup-sbackup 2011-01-14 08:02:45,245 - INFO: Perform tests at specified location 2011-01-14 08:02:45,254 - INFO: Checking for snapshots stored in old formats 2011-01-14 08:02:45,257 - INFO: Corrupt snapshot `2011-01-14_08.01.52.920468.rolling.corrupt` found. Skipped. 2011-01-14 08:02:45,267 - INFO: Corrupt snapshot `2011-01-14_08.01.52.920468.rolling.corrupt` found. Skipped. 2011-01-14 08:02:45,269 - INFO: Last full backup is fresh (4 days old )-> make an increment 2011-01-14 08:02:45,270 - INFO: Snapshot '2011-01-14_08.02.45.270048.rolling.inc' is being made. 2011-01-14 08:02:45,271 - INFO: Setting Base to '2011-01-14_08.02.13.031316.rolling.inc'. 2011-01-14 08:02:45,271 - INFO: Setting packages File. 2011-01-14 08:02:45,374 - INFO: Setting Excludes File. 2011-01-14 08:02:45,374 - INFO: Setting compression format to `bzip2` 2011-01-14 08:02:45,374 - INFO: Option 'Follow symbolic links' is disabled. 2011-01-14 08:02:45,375 - INFO: Inspect file system and collect file infos 2011-01-14 08:02:47,452 - INFO: File '/home/. lots of files :-) 2011-01-14 08:02:52,210 - INFO: Summary of backup 2011-01-14 08:02:52,210 - INFO: Number of directories: 3266. 2011-01-14 08:02:52,210 - INFO: Total number of files: 36890. 2011-01-14 08:02:52,211 - INFO: Number of symlinks: 224. 2011-01-14 08:02:52,211 - INFO: Number of files included in snapshot: 0. 2011-01-14 08:02:52,211 - INFO: Number of new files (also included): 0. 2011-01-14 08:02:52,212 - INFO: Number of files skipped in incremental snapshot: 36890. 2011-01-14 08:02:52,212 - INFO: Number of items forced to be excluded: 11. 2011-01-14 08:02:52,212 - INFO: Number of items to be excluded by config: 890. 2011-01-14 08:02:52,212 - INFO: Maximum free size required is '1 MiB 721 KiB'. 2011-01-14 08:02:52,213 - INFO: Available disk size is '46646 MiB 968 KiB'. 2011-01-14 08:02:52,220 - INFO: Snapshot is being committed 2011-01-14 08:02:52,230 - INFO: Launching TAR to make incremental backup. 2011-01-14 08:02:54,170 - INFO: Leading '/' from member names were removed. 2011-01-14 08:02:54,171 - INFO: TAR returned a message: Total bytes written: 4741120 (4.6MiB, 2.6MiB/s) 2011-01-14 08:02:54,171 - INFO: TAR has been finished successfully. 2011-01-14 08:02:54,207 - INFO: Corrupt snapshot `2011-01-14_08.01.52.920468.rolling.corrupt` found. Skipped. 2011-01-14 08:02:54,209 - INFO: Simple purge - remove freestanding snapshots older than 7 days. 2011-01-14 08:02:54,213 - INFO: Corrupt snapshot `2011-01-14_08.01.52.920468.rolling.corrupt` found. Skipped. 2011-01-14 08:02:54,215 - INFO: Backup process finished. 2011-01-14 08:02:54,221 - INFO: Terminating GIO File Access Manager. 2011-01-14 08:02:54,221 - INFO: Processing of profile successfully finished (no errors) 2011-01-14 08:02:54,223 - INFO: SBackupdDBusObject is being terminated. Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running D-Bus session bus launched DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-1FLr28qFJR,guid=19577d2cb3beb0e1611c86eb0584 DBUS_SESSION_BUS_PID=4478 Now launching indicator application (status icon). Unable to get KDE Session Manager: org.freedesktop.DBus.Error.ServiceUnknown: The name org.kde.ksmserver was not provided by any .service files Unable to get Gnome Session Manager: org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files No DE found using D-Bus. Looking for process id. Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running No desktop session found. Indicator application is not started. Failed to set GID to `admin`: 'getgrnam(): name not found: admin' drop privileges: running as nobody/nogroup -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to Simple Backup. https://bugs.launchpad.net/bugs/697654 Title: No desktop session found on Mint LMDE: no notification icon ___
[Nssbackup-team] [Bug 697654] Re: No desktop session found on Mint LMDE: no notification icon
log file sbackup ** Attachment added: "log file sbackup" https://bugs.launchpad.net/sbackup/+bug/697654/+attachment/1790124/+files/sbackup-log -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to Simple Backup. https://bugs.launchpad.net/bugs/697654 Title: No desktop session found on Mint LMDE: no notification icon ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 697654] Re: No desktop session found on Mint LMDE: no notification icon
The timed backups with crom like 0 4 * * * work but without notification icon and no emails sent -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to Simple Backup. https://bugs.launchpad.net/bugs/697654 Title: No desktop session found on Mint LMDE: no notification icon ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 697654] Re: No desktop session found on Mint LMDE: no notification icon
Too early :-) The scheduled hourly backup works but without notification icon. I saw it only once. The scheduled daily backup for whatever reason doesn't start also there is a clear entry in /etc/cron.daily sbackup -> /usr/local/share/sbackup/sbackup-launch Also the email notification does not work but this is a different bug. Do you want me to post these in different locations? -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to Simple Backup. https://bugs.launchpad.net/bugs/697654 Title: No desktop session found on Mint LMDE: no notification icon ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 697654] Re: No desktop session found on Mint LMDE: no notification icon
The notification icon like in Ubuntu is working with all infos. -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to Simple Backup. https://bugs.launchpad.net/bugs/697654 Title: No desktop session found on Mint LMDE: no notification icon ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 697654] Re: No desktop session found on Mint LMDE: no notification icon
No notification icon like in Ubuntu is working with all infos. -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to Simple Backup. https://bugs.launchpad.net/bugs/697654 Title: No desktop session found on Mint LMDE: no notification icon ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 696183] Re: Failed to set GID to `admin`: 'getgrnam(): name not found: admin'
Hourly backups run fine now. No notification icon like in Ubuntu but the backups look ok. -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to Simple Backup. https://bugs.launchpad.net/bugs/696183 Title: Failed to set GID to `admin`: 'getgrnam(): name not found: admin' ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 696183] Re: Failed to set GID to `admin`: 'getgrnam(): name not found: admin'
There have been some upgrades recently (D-Bus) . I am watching it the next couple of days if it works now. First test looked good :-) -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to Simple Backup. https://bugs.launchpad.net/bugs/696183 Title: Failed to set GID to `admin`: 'getgrnam(): name not found: admin' ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 696183] [NEW] Failed to set GID to `admin`: 'getgrnam(): name not found: admin'
Public bug reported: I installed sbackup on Mint LMDE from source and the installation went fine with all dependencies are met. When I run it it terminates with this output. Can someone help me to solve this? I am using sbackup 0.11.3 on debian testing 32 bit released as Mint LMDE with Gnome Desktop 2.30 Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running D-Bus session bus launched DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-svbPHNU1wD,guid=c13e95357232396f24a87f5a003e DBUS_SESSION_BUS_PID=2183 drop privileges: running as nobody/nogroup Now launching indicator application (status icon). Unable to get KDE Session Manager: org.freedesktop.DBus.Error.ServiceUnknown: The name org.kde.ksmserver was not provided by any .service files Unable to get Gnome Session Manager: org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files No DE found using D-Bus. Looking for process id. Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running No desktop session found. Indicator application is not started. Failed to set GID to `admin`: 'getgrnam(): name not found: admin' ** Affects: sbackup Importance: Undecided Status: New -- You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to Simple Backup. https://bugs.launchpad.net/bugs/696183 Title: Failed to set GID to `admin`: 'getgrnam(): name not found: admin' ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
Re: [Nssbackup-team] [Question #137333]: 2010-12-10 20:32:50, 936 - INFO: SBackupdDBusObject is being terminated.
Question #137333 on Simple Backup changed: https://answers.launchpad.net/sbackup/+question/137333 Status: Needs information => Open BlueLight gave more information on the question: I am using gnome 2.30 https://bugs.launchpad.net/sbackup/+bug/696183 -- You received this question notification because you are a member of Simple Backup Maintainers, which is an answer contact for Simple Backup. ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
Re: [Nssbackup-team] [Question #137333]: 2010-12-10 20:32:50, 936 - INFO: SBackupdDBusObject is being terminated.
Question #137333 on Simple Backup changed: https://answers.launchpad.net/sbackup/+question/137333 BlueLight posted a new comment: Nobody any idea? -- You received this question notification because you are a member of Simple Backup Maintainers, which is an answer contact for Simple Backup. ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Question #137333]: 2010-12-10 20:32:50, 936 - INFO: SBackupdDBusObject is being terminated.
New question #137333 on Simple Backup: https://answers.launchpad.net/sbackup/+question/137333 I installed sbackup on Mint LMDE from source and the installation went fine with all dependencies are met. When I run it it terminates with this output. Can someone help me to solve this? I am using sbackup 0.11.3 on debian testing 32 bit released as Mint LMDE Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running D-Bus session bus launched DBUS_SESSION_BUS_ADDRESS=unix:abstract=/tmp/dbus-svbPHNU1wD,guid=c13e95357232396f24a87f5a003e DBUS_SESSION_BUS_PID=2183 drop privileges: running as nobody/nogroup Now launching indicator application (status icon). Unable to get KDE Session Manager: org.freedesktop.DBus.Error.ServiceUnknown: The name org.kde.ksmserver was not provided by any .service files Unable to get Gnome Session Manager: org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files No DE found using D-Bus. Looking for process id. Unable to get PID of process 'gnome-session'. Unable to get PID of process 'ksmserver'. Neither Gnome nor KDE session is running No desktop session found. Indicator application is not started. Failed to set GID to `admin`: 'getgrnam(): name not found: admin' -- You received this question notification because you are a member of Simple Backup Maintainers, which is an answer contact for Simple Backup. ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 622496] Re: problem occurs if nssbackup is run with the destination drive not present. It looses the config info.
Since sbackup and later nssbackup and much later nsbackup has been developed with a normal user in mind (as far as I understood) and since it deal with backups which I consider a VERY important thing to have an unnoticed backup failure needs to be avoided under any circumstances. For technicians like me to be called in if a user looses a config file is bothersome because it might be my mother-in-law or many other people whom I want or don't want to see too often. If a backup is started or scheduled and it can't find the destination drive it should come up with a clear big red flashing warning and give the user a precise information what to do. And in case that doesn't happen not to loose the config file. A backup that is saved by default on the same harddrive is not a backup if that harddrive crashes. I don't feel compfortable to configure Ubuntu machines with nssbackup when I know that the config file can be lost. External drives as Igor points outs rightly is the prefered backup medium for many Desktop users and all Notebook and laptop users. I believe that that is reason enough to take this issue further in the programming and find a solution. -- problem occurs if nssbackup is run with the destination drive not present. It looses the config info. https://bugs.launchpad.net/bugs/622496 You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to nssbackup. ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 622496] Re: problem occurs if nssbackup is run with the destination drive not present. It looses the config info.
I mean barinov2000 not Igor. -- problem occurs if nssbackup is run with the destination drive not present. It looses the config info. https://bugs.launchpad.net/bugs/622496 You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to nssbackup. ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 622496] [NEW] problem occurs if nssbackup is run with the destination drive not present. It looses the config info.
Public bug reported: (Not So) Simple Backup Suite 0.3.1 Lucid 10.04 32 bit fully updated When nssbackup is used with an external usb hardrive a problem occurs if nssbackup is run with the destination drive not present. It falls back to the default /var/backup directory. If on the next backup the usb drive is present it doesn't switch back to the custom destination directory but keeps the default. I would expect nssbackup to check for an external destination (network or usb) and use it if present.What happen if I change the default destination directory to the usb drive? Where to do this? ** Affects: nssbackup Importance: Undecided Status: New -- problem occurs if nssbackup is run with the destination drive not present. It looses the config info. https://bugs.launchpad.net/bugs/622496 You received this bug notification because you are a member of Simple Backup Maintainers, which is subscribed to nssbackup. ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 619576] [NEW] no log file entry when problem sending log emails
Public bug reported: When nssbackup runs a backup while the connection to the Internet is disrupted email not send :-) . That's not a surprise in itself but the log file is empty. I wondered why I didn't get an email. I am writing from a "development" country where the Internet connections are not so stable yet. ** Affects: nssbackup Importance: Undecided Status: New ** Tags: email log -- no log file entry when problem sending log emails https://bugs.launchpad.net/bugs/619576 You received this bug notification because you are a member of NSsbackup team, which is subscribed to nssbackup. ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp
[Nssbackup-team] [Bug 616497] Re: Misleading option label: nssbackup is not cleaning up incomplete/corrupt backups
Hi, I don't share Andreas statement: Of course it is easy to delete them manually but than the wording should be changed. How do you delete as a normal user these corrupted files. IT's easy when you know "sudo nautilus" or the shell but how many user do know that. It is important for me to see if I have a corrupt backup but it is also important that they are automatically removed. If nssbackup is configured for daily backup and people just check in i the morning for some time there is indeed a good chance that the backup gets interrupted by a shut-down. -- Misleading option label: nssbackup is not cleaning up incomplete/corrupt backups https://bugs.launchpad.net/bugs/616497 You received this bug notification because you are a member of NSsbackup team, which is subscribed to nssbackup. ___ Mailing list: https://launchpad.net/~nssbackup-team Post to : nssbackup-team@lists.launchpad.net Unsubscribe : https://launchpad.net/~nssbackup-team More help : https://help.launchpad.net/ListHelp