Re: Weird machine issue (home user)

2011-07-06 Thread John Aldrich
On Tue July 5 2011, you wrote: Back the profile up to a external drive scan it from a clean machine. fdisk /mbr and format the drive, do a clean install and updates and antivirus updated then restore the data. Only then can you be sure that you didn't miss something and ask for repeat work.

RE: Weird machine issue (home user)

2011-07-06 Thread John Aldrich
:09 PM To: NT System Admin Issues Subject: Weird machine issue (home user) One of my former co-workers asked me to look at his computer awhile back. I cleaned a piece of malware off it and he was happy. A few weeks back he called me and said it was acting strange again, so i took a look

Re: Weird machine issue (home user)

2011-07-06 Thread kz20fl
Reply-To: NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com Subject: RE: Weird machine issue (home user) Another thing is that when you go to add/remove programs, it never shows any programs in there... not sure if it's hidden or if it's just so slow it's taking too long to show

RE: Weird machine issue (home user)

2011-07-06 Thread RichardMcClary
it's taking too long to show. -Original Message- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Tuesday, July 05, 2011 10:09 PM To: NT System Admin Issues Subject: Weird machine issue (home user) One of my former co-workers asked me to look at his computer

RE: Weird machine issue (home user)

2011-07-06 Thread Kennedy, Jim
Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Wednesday, July 06, 2011 1:39 PM To: NT System Admin Issues Subject: RE: Weird machine issue (home user) Another thing is that when you go to add/remove programs, it never shows any programs in there... not sure if it's hidden or if it's just so

RE: Weird machine issue (home user)

2011-07-06 Thread John Aldrich
System Admin Issues Subject: RE: Weird machine issue (home user) This is sounding more and more like a root kit of some sort! -- richard John Aldrich jaldr...@blueridgecarpet.com wrote on 07/06/2011 12:38:41 PM: Another thing is that when you go to add/remove programs, it never shows any

RE: Weird machine issue (home user)

2011-07-06 Thread Shauna Hensala
of 'standard' troubleshooting measures to complete but you make no mention of having run through any of them so it is hard to know where to start. Shauna Hensala From: jaldr...@blueridgecarpet.com To: ntsysadmin@lyris.sunbelt-software.com Subject: RE: Weird machine issue (home user) Date: Wed

RE: Weird machine issue (home user)

2011-07-06 Thread Shauna Hensala
There are a ton of rootkits out there - the purpose of each is to avoid detection - just because you can't find it does not mean it is not present. Shauna Hensala From: jaldr...@blueridgecarpet.com To: ntsysadmin@lyris.sunbelt-software.com Subject: RE: Weird machine issue (home user

RE: Weird machine issue (home user)

2011-07-06 Thread John Aldrich
System Admin Issues Subject: RE: Weird machine issue (home user) There are a ton of rootkits out there - the purpose of each is to avoid detection - just because you can't find it does not mean it is not present. Shauna Hensala From: jaldr...@blueridgecarpet.com To: ntsysadmin@lyris.sunbelt

RE: Weird machine issue (home user)

2011-07-06 Thread Kennedy, Jim
06, 2011 1:51 PM To: NT System Admin Issues Subject: RE: Weird machine issue (home user) There are a ton of rootkits out there - the purpose of each is to avoid detection - just because you can't find it does not mean it is not present. Shauna Hensala From: jaldr...@blueridgecarpet.com

Re: Weird machine issue (home user)

2011-07-06 Thread kz20fl
2011 13:43:25 To: NT System Admin Issuesntsysadmin@lyris.sunbelt-software.com Reply-To: NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com Subject: RE: Weird machine issue (home user) That was my thought, but I ran TDSSKiller and it didn't find anything... *shrug* I'm sure there are other

RE: Weird machine issue (home user)

2011-07-06 Thread John Aldrich
Yeah... well, it'll be up to the user... :D -Original Message- From: kz2...@googlemail.com [mailto:kz2...@googlemail.com] Sent: Wednesday, July 06, 2011 2:19 PM To: NT System Admin Issues Subject: Re: Weird machine issue (home user) There may be things that no one has discovered yet

Weird machine issue (home user)

2011-07-05 Thread John Aldrich
One of my former co-workers asked me to look at his computer awhile back. I cleaned a piece of malware off it and he was happy. A few weeks back he called me and said it was acting strange again, so i took a look at it and ran the usual tests (malware bytes, Vipre Rescue) and nothing was found.

Re: Weird machine issue (home user)

2011-07-05 Thread Jon Harris
Have you cleared his Internet cache, have you checked the hard drive for space and fragmentation, and have you checked that they did not just delete an installed file instead of removing it? I always try looking at the simple things and go from there where possible. It does sound like an

re: Weird machine issue (home user)

2011-07-05 Thread techconnect
Back the profile up to a external drive scan it from a clean machine. fdisk /mbr and format the drive, do a clean install and updates and antivirus updated then restore the data. Only then can you be sure that you didn't miss something and ask for repeat work. jason One of my former co-workers