ticket number for this then...
Howard
----- Forwarded Message -----
>From: The Foundry Support <supp...@thefoundry.co.uk>
>To: Howard Jones <mrhowardjo...@yahoo.com>
>Sent: Thursday, 29 March 2012, 16:40
>Subject: [Ticket#2012032910000168] [Nuke-users] win [...]
>
>Thank you for contacting us. A new support ticket has been created with the ID
>given above, please do not alter this subject line when replying.
>
>To help us answer your inquiry, please provide the following information if it
>was not included in your original email:
>
>* NAME
>* COMPANY NAME
>* PRODUCT and VERSION (e.g. Nuke 6.3v6, Furnace 4.2v5, CameraTracker 1.0v3 )
>* PLUG-IN HOST and VERSION (if applicable - e.g. After Effects CS5)
>* OPERATING SYSTEM (e.g. Windows 7, XP 64bit, OS X 10.6.8, Centos 5.4 64bit)
>
>
>If you are experiencing licensing problems then please send us a copy of your
>LICENSE FILE along with the output from the Foundry License Diagnostics tool
>(FLD). Please run the FLD on your license server and client machine if
>applicable.
>
>You can download the FLD from our website at the bottom of the following page:
>http://www.thefoundry.co.uk/support/licensing/tools/
>
>Thank you for supplying this necessary information.
>
>
>Also, you can find a list of Frequently Asked Questions on our website at the
>following link:
>http://www.thefoundry.co.uk/support/faqs/
>
>
>We will get back to you soon.
>
>--
>The Foundry Customer Support
>6th Floor, The Communications Building, 48 Leicester Square, London WC2H 7LT,
>UK +44 (0)20 7968 6828
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>Web: www.thefoundry.co.uk
>Customer Support: 09:30-18:00 GMT / 08:30 - 17:00 PST
>
>The Foundry Visionmongers Ltd • Registered in England and Wales No: 4642027
>
>
>You wrote:
>> send to support at the foundry (This email is doing that as you read)
>>
>> Support please look at below thread and send replies to
>> peter.hart...@gmail.com etc - I'm just the messanger...
>>
>>
>> Howard
>>
>>
>>
>> >________________________________
>
>
>
>
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