Re: [nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

Not to mention when a fault is raised with a provider and you're assured no one else is affected / no one else has raised the same issue. You then talk to two different customers of same provider who have also opened tickets and been fed the same BS, and that it must be a 'Chorus issue'.

Re: [nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

Agreed.   Also, sometimes correlation of multiple faults that people are sitting quietly stewing about can help isolate a larger problem more quickly.  I think that this type of use of the mailing list is entirely within the spirit of it’s existence.  People need to remember that we should all

Re: [nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

On Tue, 5 Jul 2016 14:01:15 +1200, Liam Farr wrote: > Sometimes when your shit is on fire, and you don't have enough information > about whats happening, in a communications vacuum it can help to reach out > to the community as someone else may know more than you, and sometimes when > you do that

Re: [nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

> On 5/07/2016, at 2:01 pm, Liam Farr wrote: > sometimes when you do that you don't always write the most comprehensive or > eloquent emails as your a little pre-occupied with the issues at hand. To add to your woes ... http://www.yourvsyoure.com

Re: [nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

Just a thought… What do you folks think about adding “Network Status” page links to the existing NOC list? http://www.nznog.org/noc-list Could provide a quick and easy zero-touch way of getting the word out about network faults without tying up hard-working NOC people with serial phone calls /

Re: [nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

Indeed shutting down all (flapping) circuits from the affected provider at that location allowed traffic to traverse alternate paths and carriers and normal operation to resume. Unfortunately not all downstream customers choose to buy 100% diverse services due to cost constraints, and as such are

Re: [nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

On Mon, 4 Jul 2016 18:39:39 -0700, Tim Hoffman wrote: > Sounds like your network is lacking in carrier diversity if they can cause > you that much bother bro We all know you run a huge, important network. Please remain calm in the presence of us mortals :) -- Michael pgpva2oXelyI3.pgp

Re: [nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

Sounds like your network is lacking in carrier diversity if they can cause you that much bother bro Sent from my iPhone > On Jul 4, 2016, at 6:32 PM, Liam Farr wrote: > > Your right Tim, its not the NOC. > > At the time the NOC was being uncommunicative, and as a

Re: [nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

I wasn't aware that this mailing list was the 2degrees NOC email. On Mon, Jul 4, 2016 at 5:52 PM, Jesse Archer wrote: > We also noticed some issues. > > 2Degrees NOC are aware. > > > > > > *Jesse Archer* > *General Manager*Full Flavour > > > *p. *07 577 0099 *ddi*. 07

Re: [nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

We also noticed some issues. 2Degrees NOC are aware. *Jesse Archer* *General Manager*Full Flavour *p. *07 577 0099 *ddi*. 07 281 1391 *s*. Skype "myfullflavour" *e*. je...@fullflavour.nz *w*. fullflavour.nz *a.

[nznog] 2Degrees (SNAP) issues at 220 Queen Street this morning

Hi, Just wondering if anyone else had issues with services delivered by 2Degrees (SNAP) at 220 Queen Street this morning from 9AM onwards? -- Kind Regards Liam Farr Maxum Data +64-9-950-5302 ___ NZNOG mailing list NZNOG@list.waikato.ac.nz