Salesforce Service Cloud Admin/Developer(*Must be Salesforce Service Cloud certified)*
Location: Chicago Interview: Phone, Skype - FACE to FACE ideal (would be paid by client) Skill- *Responsibilities:* + Lead/assist with user requirement sessions and document user requirements to address changing business needs + Design, document, build, test, and deploy enhancements to Salesforce.com, including data mapping, object modeling, security roles, custom fields, workflows, page layout design, validation logic, reports and complex dashboards + Maintain a holistic view of all business processes and users in the system to understand the cross-functional impacts with regard to configuration, process, workflow, and reporting + Participate in the change management/training strategy, content development, and delivery of training + Review release notes and provide recommendations to improve the current Salesforce org + Fulfill roles in multiple, concurrent projects, as needed *Qualifications:* + 7+ years of successful IT experience and at minimum 3 years extensive experience in implementing and supporting Salesforce.com environments + *Must be Salesforce Service Cloud certified* + Proven implementation experience on Service Cloud with specific experience on Service Console, Email to Case, CTI, Live Agent, Entitlements, and Assets + Thorough understanding on Knowledge Management and Communities is strongly preferred + Ability to build proof of concepts and prototypes as part of conference room pilots + Keen attention to detail and proven ability to work creatively and analytically in a problem-solving environment + Energy and desire to thrive in a fast-paced organization + Excellent communication (written and oral) and presentation skills + A bachelor’s degree in computer science, computer engineering, or a related field *Thanks & Regards,* *Atul Sharma* *United Software Group, Inc* *Phone:* 614-588-8439 *Email:* atu...@usgrpinc.com -- You received this message because you are subscribed to the Google Groups "only.SAP" group. To unsubscribe from this group and stop receiving emails from it, send an email to onlysap+unsubscr...@googlegroups.com. To post to this group, send email to onlysap@googlegroups.com. Visit this group at http://groups.google.com/group/onlysap. For more options, visit https://groups.google.com/d/optout.
