Accepting WhiteLabel Office Bug Reports?

2011-12-26 Thread Dennis E. Hamilton
I notice that a bugzilla report on WhiteLabel Office 3.3.1 was received and closed as invalid: https://issues.apache.org/ooo/show_bug.cgi?id=118695. I wonder if there is something more generous that can be provided here while the relationship between WLO 3.3.x, OO.o and AOO is sorted out. One

Re: Accepting WhiteLabel Office Bug Reports?

2011-12-26 Thread Andrea Pescetti
Dennis E. Hamilton wrote: I notice that a bugzilla report on WhiteLabel Office 3.3.1 was received and closed as invalid: https://issues.apache.org/ooo/show_bug.cgi?id=118695. ... Can it be found in our hearts to accepts these and be gentler with them and the users who go to the trouble to submit

Re: Accepting WhiteLabel Office Bug Reports?

2011-12-26 Thread Rob Weir
On Mon, Dec 26, 2011 at 3:06 PM, Dennis E. Hamilton dennis.hamil...@acm.org wrote: I notice that a bugzilla report on WhiteLabel Office 3.3.1 was received and closed as invalid: https://issues.apache.org/ooo/show_bug.cgi?id=118695. I wonder if there is something more generous that can be

Re: Accepting WhiteLabel Office Bug Reports?

2011-12-26 Thread Kazunari Hirano
Hi all, On Tue, Dec 27, 2011 at 9:05 AM, Rob Weir robw...@apache.org wrote: The best thing we can do in cases like this is to tell the user that they reported the bug to the wrong place and to point them in the best direction to resolve their issue.  We help the user by pointing them in the