On 7/17/07, Karen Collier <[EMAIL PROTECTED]> wrote:
I tried running the srfsh test you suggested. It paused for a moment and gave me a new prompt. Following is what appeared in the error log. Does anything in there tell you what's wrong and how I might fix it?
[snip]
srfsh 2007-07-17 11:48:14 [DEBG:22220:osrf_stack.c:73:] We received 1 messages from [EMAIL PROTECTED]/open-ils.cstore srfsh 2007-07-17 11:48:14 [WARN:22220:osrf_stack.c:84:] !!! Received Jabber layer error message srfsh 2007-07-17 11:48:14 [WARN:22220:osrf_stack.c:94:] * Jabber Error is for top level remote id [EMAIL PROTECTED]/open-ils.cstore], no one to send my message too!!!
This indicates the open-ils.cstore processes are not running (or not functioning correctly). A lot of times this has to do with database connectivity issues. If there are DB problems, there should be errors in your osrfsys.log (or wherever you are directing the log files). "grep ERR osrfsys.log" may give you some useful info. If the following srfsh query works, it indicates a problem with the C libs in particular, most likely a libdbi problem of some sort: srfsh# request open-ils.storage open-ils.storage.direct.actor.org_unit.retrieve 1 Hope this help. -bill
