Deana,
Try re-targeting the hold. That usually works for us.
If you have holds stalling set for opportunistic capture and the hold on
the item is within the timeframe of the stall, it won't capture when you
check it in. But, the holds targeter should capture it if you retarget -
actions
We're new to Evergreen and have been struggling with holds on new items.
We've had issues with Find Another Target messing up the holds queue, but
we may have been doing it incorrectly.
When you say to Find Another Target for the hold on top of the queue,
Tina, do you mean the first hold that
Elizabeth,
It can take up to 24 hours for the targeter to recognize a new copy.
Retargeting does not help, in our experience. Try waiting 24 hours (or
overnight) after the item is added to the database and then checking it
in.
Elaine
J. Elaine Hardy
PINES Collaborative Projects Manager
Lise:
I'm part of the NC Cardinal system also and Wilkes (Appalachian Regional)
has been with Evergreen since 2011. If you ever want to call or email me with
questions, I'm happy to try to help. The holds are really tricky with
Evergreen and there are lots of foibles. The Find another
Thanks, everyone. I really appreciate how generous Evergreen librarians
are with their knowledge and experience!
Out of curiosity, is it common practice out there to add hot new titles to
the catalog the day before their lay-down date so that holds can be filled
as soon as a title is released?
At Appalachian we actually put the book in as soon as it is ordered, so that
patrons have plenty of time to place their holds. It saves lots of time at
the desk.
Laurie Love
From: open-ils-general-boun...@list.georgialibraries.org
[mailto:open-ils-general-boun...@list.georgialibraries.org]
We catalogue our on order items and allow patrons put holds on before they
arrive. When the items arrive we check for those that have holds (the
status is changed from on order to cataloging so that staff know the item
has arrived) and those are fast tracked through processing. I put a
coloured
We generally add the titles before release date, and keep them in the
In-processing status. This allows the holds to be placed, but the title is
technically unavailable. Then release date, we check them all in and
capture the holds. We generally do it this way because of the amount of
titles in
This is our process as well. Also, we don't use acquisitions yet, but
if we have a request for an item, we add an on order record so that the
holds can be placed. This way we don't get a pile up of patron request
slips for popular items.
---
Sarah Childs
Technical Services Department Head
In NOBLE, we recommend checking in new items using the Checkin Modifiers
“Retarget Local Holds” (for In Process items) and, if necessary, “Retarget all
statuses” if items are in statuses other than In Process. Doing this looks for
“local holds for the new items, but not holds for pickup at
We would certainly find it far better if 'trace' and 'missing' triggered
holds. We have found a lot of our missing stock recently and have had to
manually look at each book for holds (they only get changed to that status
in the first place as they are holds we can't find).
Anne Murray
East
If we changed 'missing' status to holdable, wouldn't that delay finding a
viable copy to fill the hold? We're marking items 'missing' if they're on
the Pull List and not on the shelf but a different copy *is* available. By
marking the targeted item missing and then using Find Another Target, we
Hi Lise,
When you say to Find Another Target for the hold on top of the queue,
Tina, do you mean the first hold that appears when we click on View Holds
for the record?
I mean the next hold that should be filled according to the adopted
hold filling method. Most of our libraries fill holds
Hi,
I think originally we set the Copy Status Missing to not be Holdable thinking a
Hold would target a Missing item if we set the status to Holdable. If the
system only targets the Available status, as it appears to be working, then I
think it would be fine for Missing to be Holdable. The
I am hoping someone will correct me if I’m wrong about any of this, but the
Pull list should only show items with status Available or Reshelving. If
Missing was holdable, it still wouldn’t show on the Pull list.
Having the Missing status not holdable will stop holds from being placed, so it
Thanks, Tina. I wonder if being part of a consortium that uses age hold
protection will cause problems. If all of my library system's holds are
down a ways on the queue, would I select the highest hold for my system
rather than the top hold on the entire queue? Will this cause problems for
Hi Lise,
We have some groups of libraries/systems sharing resources among
themselves. Some of them libraries use age protect, too. But we don't
have consortium level resource sharing. I see multiple hold queues for
holds to be filled by different item groups on View Holds. So I guess
you
Hi all,
We've recently had some requests to pay for conference registration by
check. Our original policy was to only offer invoiced registrations
through January 15, but due to these requests, we are opening up
invoiced registrations for a short time period.
If you are planning to attend
I've been analyzing our holds processes for a while and your conversation got
me going back around to do some double checking a couple of things. So we just
performed a test on the scenario presented; a copy is missing, then found,
checked-in but not immediately targeted; and reconfirmed what
Hi all,
Thanks to everyone who pointed out ways around the holds with a status of
missing or trace. Making those statuses holdable did fix the problem.
The other issue we are having is with our cron job to check for holds. We set
it up awhile ago and it has been chugging along just fine. The
I think you may also have found why the system wasn't retargeting holds
for your missing items.
Elaine
J. Elaine Hardy
PINES Collaborative Projects Manager
Georgia Public Library Service
1800 Century Place, Ste 150
Atlanta, Ga. 30345-4304
404.235-7128
404.235-7201, fax
Holds processing checks whether the item is holdable or not as well as
available status. Making your missing status holdable will result in holds
being placed that can't be filled. If missing is nonholdable and is the
only item attached to the record, the Place Hold button will appear in the
OPAC,
I'm happy to report that I just ran the beta through a clean install on Debian
Wheezy, and it passed with flying colors!
I couldn't connect with the staff client beta, but I'm reasonably sure that it
has more to do with me guessing at what to supply as STAFF_CLIENT_STAMP_ID.
Thanks!
Elliot J.
It's worth noting that the osrf_control script doesn't appear to exist, but is
referenced in the install docs. I've submitted a bug report, and was going to
consider it a documentation bug. However, after more thought, it seems like it
could be something that's been documented properly but not
Hmm, osrf_control is part of the next OpenSRF releases, like the
impending OpenSRF 2.3 beta that's to be announced soon. I would have
expected that testing for Evergreen 2.6 beta be done with OpenSRF 2.3
or master; though I'd expect that past versions of OpenSRF might still
work, but that's not
That makes sense! I didn't think about where OpenSRF was, and just tested with
2.2.2. Everything worked, except osrf_control. I'll keep in mind to
double-check the status of OpenSRF next time I test and Evergreen build.
Thanks!
Elliot J. Voris
-Original Message-
From:
Elaine,
I see what you are saying, but I can minimize the possibility of an
unsuspecting patron placing a hold by making missing items holdable but not
OPAC visible. If a staff person should place a hold for the patron without
noticing there are no items listed beneath the record in the staff
The Evergreen Oversight Board is seeking nominations to fill two seats on the
Oversight Board for a three-year term.
Please see
http://www.open-ils.org/dokuwiki/doku.php?id=governance:structure#rules_of_governance
for further information on the Oversight Board responsibilities and current
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