Re: [OPEN-ILS-GENERAL] Hold Slip: Source of Notify By

action.hold_request has the appropriate fields that are checked as the notification options are per-hold. Quoting Scott Thomas : Can anyone shed some light on the sources for the Notify By fields in the Holds Slip? There doesn't seem to be any correlation between

Re: [OPEN-ILS-GENERAL] Hold Slip: Source of Notify By

Hi Scott, The notify-by options for each hold placed are stored in that hold's individual record (not in the patron's record). By default, they are set to the patron's selected hold notification preferences at the time the hold is placed, but those options can be changed either at the time

Re: [OPEN-ILS-GENERAL] Hold Slip: Source of Notify By

Hi Scott, To expand on what Terran suggests, you may also want to turn on the following columns in the staff client hold screens when viewing those screens in the patron record or on the title: Email Notify Phone Notify Text Notify This way it's easy for staff to see the notification methods