Re: [OPEN-ILS-GENERAL] Holds for ILLs on Template bib records

2009-08-20 Thread Tina Ji (Project Sitka)
Hi all, Mike's injest theory may explain my recent experience. I merged two bib records, one with wait-for-copy holds but no available copy, the other with available copy. In my first case, in 10 min a target copy had been assigned. In my second case, it took 2 days. I have heard of that

[OPEN-ILS-GENERAL] Sitka's training manual on Evergreen 2.0

2011-04-28 Thread Tina Ji (Project Sitka)
Hello everyone, We are very pleased to share our updated training manual on Evergreen 2.0. HTML version: http://docs.sitka.bclibraries.ca/Sitka/current/html/ PDF version: http://docs.sitka.bclibraries.ca/Sitka/current/pdf/Sitka_Training_Manual.pdf XML files:

Re: [OPEN-ILS-GENERAL] bookings module - media bookings

2012-01-24 Thread Tina Ji (Project Sitka)
Quoting Dan Scott d...@coffeecode.net: On Tue, Jan 24, 2012 at 12:14:23PM -0800, Tara Robertson wrote: Thanks! That's how we did things with our manual system: the media booker would check stuff out and put it on a shelf at circ. I'd love to hear from anyone else who is using bookings and

[OPEN-ILS-GENERAL] ***SPAM*** Re: bookings module - media bookings

2012-01-27 Thread Tina Ji (Project Sitka)
Hi Tara, Gordana Dan, I wonder whether any of you ever wait overnight to check out (pick up) a late reservation. I have no problem checking out the late reservation on the same day when it becomes late, but not possible the next morning. I tried it with both catalogued and

[OPEN-ILS-GENERAL] ***SPAM*** Re: Floating Collections

2012-08-08 Thread Tina Ji (Project Sitka)
There's also the Suppress Non-Hold Transits Group library setting, which could be used to make entire library collections effectively float. The circ lib wouldn't be automatically changing, but the items wouldn't be springing home either. This creates lots of items belonging to Library A

[OPEN-ILS-GENERAL] ***SPAM*** Re: View Holds Screen

2012-08-21 Thread Tina Ji (Project Sitka)
We are facing the same issue. On View Holds screen from a title record, holds can be filtered by Pickup (Requesting) Library. If the Filter checkbox is selected, on the OU tree you can only select a branch. Our multi-branch libraries want to view a list of all holds to be picked up at any

[OPEN-ILS-GENERAL] ***SPAM*** Anyone encountered this: Error loading preferences when opening Copy Editor

2013-03-18 Thread Tina Ji (Project Sitka)
Hi everyone, I wonder whether anyone has ever encountered similar case and may help shed some light. One one of our libraries keeps encountering the following error when opening Copy Editor. The same error also shows up when changing the value in any field on Copy Editor. After

[OPEN-ILS-GENERAL] ***SPAM*** Re: ***SPAM*** Anyone encountered this: Error loading preferences when opening Copy Editor

2013-03-20 Thread Tina Ji (Project Sitka)
which one). Eva Cerni?áková -- Mgr. Eva Cerni?áková cer...@jabok.cz Jabok - Vy??í odborná ?kola sociáln? pedagogická a teologická Knihovna Jabok Salmovská 8, 120 00 Praha 2 http://knihovna.jabok.cz Tel.: +420 224 990 157 e-mail: kniho...@jabok.cz ? Dne 19.3.2013 0:48, Tina Ji (Project

[OPEN-ILS-GENERAL] ***SPAM*** Re: Fwd: Enhancements to billing and handling of lost, long overdue and claims returned items

2013-03-26 Thread Tina Ji (Project Sitka)
Hi Kathy, It's great to hear your enhancement plan. I love your proposal. I have some concern of BILL-04, bullet 1. I think the hidden message here is that the items are *not* lost when Lost, Long Overdue and Claims Returned Items are renewed. If the library settings on voiding lost

Re: [OPEN-ILS-GENERAL] Hold is behind circ desk option

2013-04-05 Thread Tina Ji (Project Sitka)
There is a related library setting: Behind Desk pickup supported. Is it set up to TRUE? Quoting Dale, Dawn dd...@georgialibraries.org: In Evergreen 2/3/4 there is an option to click for Hold is behind circ desk in the Edit Patron screen. The place I am referring to is the check box

Re: [OPEN-ILS-GENERAL] Hold is behind circ desk option

2013-04-22 Thread Tina Ji (Project Sitka)
...@list.georgialibraries.org] On Behalf Of Tina Ji (Project Sitka) Sent: Friday, April 05, 2013 12:40 PM To: Evergreen Discussion Group; Dale, Dawn Subject: Re: [OPEN-ILS-GENERAL] Hold is behind circ desk option There is a related library setting: Behind Desk pickup supported. Is it set up to TRUE? Quoting

Re: [OPEN-ILS-GENERAL] What should be done during unexpected library closings?

2013-04-24 Thread Tina Ji (Project Sitka)
There used to be various fine timestamps (IIRC, the real time when fines were generated, before 2.0). But we had lots of problems with it. Now the 23:59 works. We did receive questions on it, but it's rare. I guess displaying the billing time without hour on OPAC helps. Back to

Re: [OPEN-ILS-GENERAL] No Matchpoint error on checkout 2.3.5

2013-05-22 Thread Tina Ji (Project Sitka)
The other strange thing on circ policy I noticed was when I set the permission group to Users (our highest level user group) the policy did not work (no match point). But after I changed it to a lower level (Public Library Users) it worked. So it might worth a try to put something in Org

Re: [OPEN-ILS-GENERAL] Billing Fixes and Enhancements Sponsored by MassLNC

2013-07-09 Thread Tina Ji (Project Sitka)
Hi Jason, Good enhancements! 1. Support for Conditional Negative Balances A quick question: from the use case, can I infer that the starting date for the three LSE interval settings is the xact_finish or last payment date (partial payment)? This is different from the Void Lost Max

Re: [OPEN-ILS-GENERAL] Spinals

2013-09-25 Thread Tina Ji (Project Sitka)
Hi Mary, Will this help you: http://www.branchdistrictlibrary.org/professional/labels/? Tina Quoting Mary Toma scrlhead...@gmail.com: Has anyone had success in printing spinals from Evergreen using an 8.5 x 11 inch (50 spinals per page) sheets of spinals. Specifically Bro Dart laserink jet

Re: [OPEN-ILS-GENERAL] Checking out holds to an alternate patron

2013-11-07 Thread Tina Ji (Project Sitka)
Thanks, Kathy. Our libraries will love it. Added my thought below. Hoping it may further facilitate the front line staff. - If an item from the hold shelf is checked out to another patron, staff receive a prompt saying that the item is on hold for somebody else. This alert should display the

Re: [OPEN-ILS-GENERAL] transferring reports to another user

2014-01-03 Thread Tina Ji (Project Sitka)
Hi Jason, Good to know it's possible to transfer reports ownership out on account deletion on the client. One question: Completely OBLITERATE this patron account, including bills, payments, bookbags, etc? This is IRREVERSIBLE.. Circulation records are not mentioned. Will they be deleted,

Re: [OPEN-ILS-GENERAL] Copy holds on individual magazines from OPAC

2014-01-16 Thread Tina Ji (Project Sitka)
We allow volume holds on our OPAC. Copy hold should be the same. You grant perm COPY_HOLD to the user groups and provide a link to placing copy hold on OPAC. You may check our OPAC https://catalogue.libraries.coop. Other people can correct me if I missed anything. Tina Quoting

Re: [OPEN-ILS-GENERAL] removing deleted item from Clear Holds

2014-02-13 Thread Tina Ji (Project Sitka)
A couple of our libraries encountered the similar issue. We ended up changing the deleted item's status to 'Available' in the database to get it off Browse Hold Shelf. Quoting Michele Morgan mmor...@noblenet.org: Hi Holly, If the hold is showing in the client when you Browse the

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-26 Thread Tina Ji (Project Sitka)
Hi Deana, If your 'missing' and 'trace' statuses are non-holdable, this is probably the expected behaviour. We experience the same thing with our hold targeter running every 15 mins for new holds (placed within 24 hours) and daily for old holds (placed 24 hours ago). So new holds may be

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Tina Ji (Project Sitka)
Hi Lise, When you say to Find Another Target for the hold on top of the queue, Tina, do you mean the first hold that appears when we click on View Holds for the record? I mean the next hold that should be filled according to the adopted hold filling method. Most of our libraries fill holds

Re: [OPEN-ILS-GENERAL] Holds placed prior to status change

2014-02-27 Thread Tina Ji (Project Sitka)
Hi Lise, We have some groups of libraries/systems sharing resources among themselves. Some of them libraries use age protect, too. But we don't have consortium level resource sharing. I see multiple hold queues for holds to be filled by different item groups on View Holds. So I guess you

[OPEN-ILS-GENERAL] Anyone using Custom Org Unit Tree

2014-04-01 Thread Tina Ji (Project Sitka)
Hi all, We are facing the following scenario. We wonder whether the Custom Org Unit Tree will help. SYS1 and SYS2 do not share their collections, meaning no holds allowed on each other. Now BRA1 from SYS1 wants to share its collection with all branches of SYS2, which means collection of

Re: [OPEN-ILS-GENERAL] Anyone using Custom Org Unit Tree

2014-04-01 Thread Tina Ji (Project Sitka)
Thanks so much, Kathy Tim. It's very helpful. I see the value that the custom OU tree can bring to us: re-ordering the OUs. I will look for a solution to my issue somewhere else. :) Thanks again Tina Quoting Kathy Lussier kluss...@masslnc.org: Hi Tina, MassLNC funded the development

Re: [OPEN-ILS-GENERAL] prevent holds on available items

2014-04-09 Thread Tina Ji (Project Sitka)
Hi Adam, On Library Settings Editor, there is an entry called Has Local Copy Block. Setting it to TRUE will block holds on available items. Tina Quoting Adam Shire a...@flo.org: Is it possible to configure Evergreen to prevent patrons from placing holds on volumes owned by their home

Re: [OPEN-ILS-GENERAL] View Holds Screen

2014-04-09 Thread Tina Ji (Project Sitka)
We recently found and patched up this hole (and on some other screens, too, such as Item Status Last Few circulations). We made EG check the opted-in table to block displaying patrons who have not opted-in. Staff will see a prompt for it. This is done by Liam. He has marked it for pushing

Re: [OPEN-ILS-GENERAL] Seeking opinions on client Transfer All Title Holds option

2014-08-05 Thread Tina Ji (Project Sitka)
It is a dangerous action in our setting. We actually disabled it by graying out the option in the staff client. Quoting Kathy Lussier kluss...@masslnc.org: Hi all, I wanted to seek some feedback on Launchpad bug 1350377 https://bugs.launchpad.net/evergreen/+bug/1350377. The bug seeks

[OPEN-ILS-GENERAL] Web Client (Sprint 1) demo

2014-10-08 Thread Tina Ji (Project Sitka)
Hi all, I have a question. On the List View on Item Status in the XUL staff client, there are two actions list for cataloguer and circulator. I don't see them on the browser client. Is this by design? Thanks Tina Tina Ji 1-888-848-9250 Support Specialist BC Libraries Cooperative/Sitka

Re: [OPEN-ILS-GENERAL] Patron Batch Functions

2014-12-09 Thread Tina Ji (Project Sitka)
Our academic libraries use the unique identifiers from the student information system as ident_value. We have only a few academic libraries, but some use the same student information system (same software, runs separately). We encountered the duplicate ident_value issue, and had to pad it.

Re: [OPEN-ILS-GENERAL] combining OPAC lists and more

2014-12-24 Thread Tina Ji (Project Sitka)
Hi Lise and Holly, A My List is, in fact, a record bucket. You may create a My List, find out its id on OPAC (in the URL when View HTML) and retrieve it as a shared bucket via id on the staff client. Sharing Record Bucket is not easy. Our libraries hope that staff may add records into

Re: [OPEN-ILS-GENERAL] combining OPAC lists and more

2014-12-24 Thread Tina Ji (Project Sitka)
Hi Lise, Record bucket and My List are essentially the same thing, marked with btype of bookbag and staff_client respectively. I found it was possible to view a My List on the staff client in the same way as retrieving a shared bucket (you need to know the id). So a My List can be used