[OPEN-ILS-GENERAL] Reminders for expiring cards

2015-12-18 Thread Vince Giordano 
Does anyone use a method for reminding patrons that their library card is
soon expiring?

We are having patrons who primarily use Overdrive contact us and say there
is an error or block on their account (due to their card expiring). I
didn't know if there was a feature to send out a courtesy email of some
kind. Putting a reminder message on the footer of the print receipt is one
I am considering.


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Re: [OPEN-ILS-GENERAL] Selfcheck questions

2016-06-03 Thread Vince Giordano 
I fixed the issue of receipts not printing. Popups had to be enabled in IE
and Chrome and make a site exception to the self check page. It now works
perfectly!


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On Fri, Jun 3, 2016 at 9:09 AM, <
open-ils-general-requ...@list.georgialibraries.org> wrote:

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> Today's Topics:
>
>1. Re: Evergreen 2.9.3 - 2.10.3 upgrade issues (Ben Shum)
>2. Re: Evergreen translations by the numbers (Galen Charlton)
>3. Re: Evergreen translations by the numbers (Cerninakova Eva)
>4. Re: Selfcheck questions (Morgan, Michele)
>
>
> --
>
> Message: 1
> Date: Thu, 2 Jun 2016 19:56:53 -0400
> From: Ben Shum <b...@evergreener.net>
> To: Evergreen Discussion Group
> <open-ils-general@list.georgialibraries.org>
> Subject: Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade
> issues
> Message-ID:
> <
> caap1cptyhlxwo-klylbip5idl3j5g8pjhpsc3tzrtppk6su...@mail.gmail.com>
> Content-Type: text/plain; charset=UTF-8
>
> Hi Jesse,
>
> That error for missing metabib_field key 30 means that you do not have
> an entry in the table with ID of 30 (which is supposed to be LCCN in
> the stock installation).
>
> Looking back in the history, I see you've mentioned some issues with
> this metabib_field entry before (see
> http://markmail.org/message/wrdyhmaeenavxk2y)  Perhaps it would be a
> good idea to audit your table's entries and compare it with a stock
> setup to see the differences (and make adjustments).  I would start by
> checking to see if LCCN is already in the metabib_field table.
>
> Something like:
>
> SELECT id FROM config.metabib_field WHERE name = 'lccn';
>
> If that gives you the ID for your missing LCCN field, that'll tell you
> what it is, instead of 30.
>
> -- Ben
>
> On Thu, Jun 2, 2016 at 7:18 PM, Jesse McCarty <jes...@burlingtonwa.gov>
> wrote:
> > Thank you Galen,
> >
> > Looks like I have something else missing, running the
> 0795.schema.z39-batch-fetch-overlay.sql script came up with another error
> and did a ROLLBACK:
> >
> > ERROR:  insert or update on table "z3950_index_field_map" violates
> foreign key constraint "z3950_index_field_map_metabib_field_fkey" DETAIL:
> Key (metabib_field)=(30) is not present in table "metabib_field".
> >
> > Jesse McCarty
> > City of Burlington
> > IT Technical Assistant
> >
> >
> > -Original Message-
> > From: Open-ils-general [mailto:
> open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Galen
> Charlton
> > Sent: Thursday, June 02, 2016 10:03 AM
> > To: Evergreen Discussion Group <
> open-ils-general@list.georgialibraries.org>
> > Subject: Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade issues
> >
> > Hi,
> >
> > On Thu, Jun 2, 2016 at 12:28 PM, Jesse McCarty <jes...@burlingtonwa.gov>
> wrote:
> >> Could simply running the 2.4.3-2.5.0-upgrade-db.sql prior to the
> >> current DB scripts work, or would only certain portions of that file
> >> need to be run? My test server is a VM with snapshots, so reverting
> >> and re-testing anything is trivial.
> >
> > No, a subset should suffic

Re: [OPEN-ILS-GENERAL] Selfcheck questions (Vince Giordano)

2016-06-02 Thread Vince Giordano 
We have on and off issues with printing receipts. We use the same Epson
thermal printer on our self check computer as our normal staff computers.
We scan and check out books on the self check then click logout to prompt a
receipt print. For my personal account it usually prints. In other
instances the bar shows loading progress but it never prints. We have been
doing this in Google Chrome.

Any suggestions? Anyone else witness this?

[image: logo]
*Vince Giordano* *Director**, Juniata County Library*
717-436-6378 | 498 Jefferson St - Mifflintown, PA 17059 |
www.facebook.com/juniatapubliclibrary | "Libraries will get you through
times of no money better than money will get you through times of no
libraries" -Anne Herbert
<http://twitter.com/JuniataCoLib>  <http://www.instagram.com/juniatacounty/>
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On Thu, Jun 2, 2016 at 2:26 PM, <
open-ils-general-requ...@list.georgialibraries.org> wrote:

> Send Open-ils-general mailing list submissions to
> open-ils-general@list.georgialibraries.org
>
> To subscribe or unsubscribe via the World Wide Web, visit
>
> http://libmail.georgialibraries.org/mailman/listinfo/open-ils-general
> or, via email, send a message with subject or body 'help' to
> open-ils-general-requ...@list.georgialibraries.org
>
> You can reach the person managing the list at
> open-ils-general-ow...@list.georgialibraries.org
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of Open-ils-general digest..."
>
>
> Today's Topics:
>
>1. Re: Evergreen 2.9.3 - 2.10.3 upgrade issues (Jesse McCarty)
>2. Re: Evergreen 2.9.3 - 2.10.3 upgrade issues (Galen Charlton)
>3. Selfcheck questions (Chauncey Montgomery)
>4. Re: Selfcheck questions (Terran McCanna)
>
>
> --
>
> Message: 1
> Date: Thu, 2 Jun 2016 16:28:08 +
> From: Jesse McCarty <jes...@burlingtonwa.gov>
> To: 'Evergreen Discussion Group'
> <open-ils-general@list.georgialibraries.org>
> Subject: Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade
> issues
> Message-ID:
> <28d664ba8354b44994456cfe546db1d6010f2f6...@bcex10.ci.b.wa.us>
> Content-Type: text/plain; charset="utf-8"
>
> Thanks for the information Josh. We had been running 2.4.4 in the past and
> skipped over the 2.5 series, upgrading directly to 2.6.3 from 2.4.4 (Our
> support company performed this upgrade). From 2.6.3 we went to 2.7.3, 2.8.3
> and now we are running 2.9.3.
>
> Could simply running the 2.4.3-2.5.0-upgrade-db.sql prior to the current
> DB scripts work, or would only certain portions of that file need to be
> run? My test server is a VM with snapshots, so reverting and re-testing
> anything is trivial.
>
> Thanks again.
>
> Jesse McCarty
> City of Burlington
> IT Technical Assistant
>
> From: Open-ils-general [mailto:
> open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Josh
> Stompro
> Sent: Thursday, June 02, 2016 8:13 AM
> To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org
> >
> Subject: Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade issues
>
> Hello Jesse, it might help to know the history of your system.  What
> version you started with and how often you have upgraded?
>
> The 2.9.3-2.10.0_DBError02.jpg issue is because the
> config.z3950_index_field_map table doesn't exist.  So you probably missed a
> schema update in the past.  Maybe something in the 2.5 upgrade?  Looks like
> the 2.4.3-2.5.0-upgrade-db.sql includes adding that table.
>
> Maybe you were on 2.4.4 or greater and missed some updates when you moved
> to 2.5?
>
> Josh Stompro - LARL IT Director
>
> From: Open-ils-general [mailto:
> open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Jesse
> McCarty
> Sent: Wednesday, June 01, 2016 6:07 PM
> To: open-ils-general@list.georgialibraries.org open-ils-general@list.georgialibraries.org>
> Subject: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade issues
>
> Hello Everyone,
>
> I am working on testing our next upgrade of Evergreen (2.9.3 to 2.10.3)
> and am running into issues with the database upgrade scripts and was
> wondering if anyone had similar issue

Re: [OPEN-ILS-GENERAL] Self Check

2016-07-05 Thread Vince Giordano 
We have been using the self check feature for a few months now. The only
issue we had was receipts not printing. This was because popups were
blocked in Google Chrome. Make sure you unblock them and it will work
beautifully.


[image: logo]
*Vince Giordano* *Director**, Juniata County Library*
717-436-6378 | 498 Jefferson St - Mifflintown, PA 17059 |
www.facebook.com/juniatapubliclibrary | "Libraries will get you through
times of no money better than money will get you through times of no
libraries" -Anne Herbert
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  <http://Public Profilehttps://www.linkedin.com/in/vince-giordano-1bb2a672>
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On Tue, Jul 5, 2016 at 11:28 AM, <
open-ils-general-requ...@list.georgialibraries.org> wrote:

> Send Open-ils-general mailing list submissions to
> open-ils-general@list.georgialibraries.org
>
> To subscribe or unsubscribe via the World Wide Web, visit
>
> http://libmail.georgialibraries.org/mailman/listinfo/open-ils-general
> or, via email, send a message with subject or body 'help' to
> open-ils-general-requ...@list.georgialibraries.org
>
> You can reach the person managing the list at
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> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of Open-ils-general digest..."
>
>
> Today's Topics:
>
>1. Re: Blocking renewal of items that are overduein TPAC
>   (Galen Charlton)
>2. Self Check (Forrest, Stuart)
>3. Re: Self Check (Jane Sandberg)
>4. Re: Self Check (Terran McCanna)
>
>
> --
>
> Message: 1
> Date: Tue, 5 Jul 2016 10:27:56 -0400
> From: Galen Charlton <g...@esilibrary.com>
> To: Evergreen Discussion Group
> <open-ils-general@list.georgialibraries.org>
> Subject: Re: [OPEN-ILS-GENERAL] Blocking renewal of items that are
> overdue in TPAC
> Message-ID:
> <
> caplnt64sczqj6qib0o55oiqpjwmtkcjtfxtajro0ziuqzff...@mail.gmail.com>
> Content-Type: text/plain; charset=UTF-8
>
> Hi,
>
> On Mon, Jul 4, 2016 at 1:11 AM, Jayaraj JR <jaya...@iisertvm.ac.in> wrote:
> > 1. What setting is to be done for blocking the renewal of overdue items
> > through TPAC
>
> You can configure a standing penalty to block renewal of overdue items
> -- in the staff client, go to Admin | Local Administration | Group
> Penalty Thresholds and add a PATRON_EXCEEDS_OVERDUE_COUNT threshold.
> Note that when testing this, you will need to open the patron in the
> staff client and use the refresh button to generate the penalty.
>
> > 2. What customization/ change is to be done for activating the Purchase
> > Request for books through TPAC. I have seen some Evergreen catalogs where
> > the link for suggesting book for library is displayed in TPAC
>
> At present, Evergreen does not support entering purchase requests from
> TPAC; they can be entered only via the staff client. I believe that
> libraries that have a purchase request link on their TPAC are
> typically just linking to an external form.
>
> Regards,
>
> Galen
> --
> Galen Charlton
> Infrastructure and Added Services Manager
> Equinox Software, Inc. / Open Your Library
> email:  g...@esilibrary.com
> direct: +1 770-709-5581
> cell:   +1 404-984-4366
> skype:  gmcharlt
> web:http://www.esilibrary.com/
> Supporting Koha and Evergreen: http://koha-community.org &
> http://evergreen-ils.org
>
>
> --
>
> Message: 2
> Date: Tue, 5 Jul 2016 13:30:48 +
> From: "Forrest, Stuart" <sforr...@bcgov.net>
> To: "Evergreen Discussion Group
> (open-ils-general@list.georgialibraries.org)"
> <open-ils-general@list.georgialibraries.org>
> Subject: [OPEN-ILS-GENERAL] Self Check
> Message-ID:
> <1bc14f570185df41bdbbdc2f01dec8a11a64f...@mxmbx02.bft.county>
> Content-Type: text/plain; charset="utf-8"
>
> Hi All
>
> Is there are a Self-Check component in Evergreen and if so is there anyone
> using it and how?
>
> Thanks
> Stuart
>
>
> 
> Stuart Forrest PhD
&