Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

[Sharon Douglas]

We've used Unique Management services for a year with Evergreen and many years 
before with another automation system.
We recently decided to stop using Unique's services for a number of months, 
giving us time to gather statistics.

A month before turning names over to Unique, we've called customers ourselves.
For this effort we were seeing a 50% return rate, and a lot of appreciation 
from customers for the personal call.

Moving forward, we'll be gathering stats on what does not get returned after 
our efforts and without Unique's efforts. 
We'll also be considering what the cost of being in business is, what our 
normal loss rate is. (I'd love to hear others thoughts on this!)
After we have these numbers we'll be able to compare them to our stats gathered 
while using Unique's services, and have the necessary data to make a better 
informed decision.

Sharon Douglas
Automation Coordinator, Lake Agassiz Regional Library






-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Carol 
Dinges
Sent: Friday, 9 December, 2016 10:54 AM
To: open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

We use Unique Services, and they connect directly to Evergreen to activate 
accounts that meet our specific criteria.  When we began contracting with them 
and set up our account, they said that many of their clients use Evergreen.  
We've been very happy with the quality of their service - no problems at all.

Carol Dinges
Lebanon Public Library


-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
open-ils-general-requ...@list.georgialibraries.org
Sent: Friday, December 09, 2016 7:14 AM
To: open-ils-general@list.georgialibraries.org
Subject: Open-ils-general Digest, Vol 126, Issue 15

Send Open-ils-general mailing list submissions to
open-ils-general@list.georgialibraries.org

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When replying, please edit your Subject line so it is more specific than "Re: 
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Today's Topics:

   1. Re: Unique Management Collection Services (Jason Stephenson)
   2. Re: Unique Management Collection Services
  (scott.tho...@sparkpa.org)
   3. Re: Unique Management Collection Services (Deborah Luchenbill)


--

Message: 1
Date: Fri, 9 Dec 2016 09:40:36 -0500
From: Jason Stephenson <ja...@sigio.com>
To: Evergreen Discussion Group
<open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Unique Management Collection Services
Message-ID: <e03c88de-596d-7eac-b640-4db608c8e...@sigio.com>
Content-Type: text/plain; charset=utf-8

Thank you, Debbie and J. Sara for your answers.

I think the real question is "Is Unique Management connecting directly from 
your Evergreen system?" This could be to find patrons to bill as well as put 
them in collections in the Evergreen sense.

I know a number of libraries that use Unique Management but send reports to 
Unique.

Thanks,
Jason

On 12/09/2016 09:29 AM, Deborah Luchenbill wrote:
> Several Missouri Evergreen libraries use Unique, as well.  
> 
> Debbie Luchenbill
> Missouri Evergreen Coordinator
> MOBIUS
> 111 E. Broadway, Ste. 220
> Columbia, MO  65203
> deb...@mobiusconsortium.org <mailto:debo...@mobiusconsortium.org>
> 573-234-4914/877-312-3517
> http://libraries.missourievergreen.org
> http://mobiusconsortium.org
> 
> On Fri, Dec 9, 2016 at 7:29 AM, J. Sara Paulk <jspa...@houpl.org 
> <mailto:jspa...@houpl.org>> wrote:
> 
> Many libraries in Georgia (PINES) use it.
> 
> 
> On 12/9/2016 8:21 AM, Tim Spindler wrote:
>> I was wondering if anyone in the Evergreen community is using
>> Unique Management Collection Service?  
>>
>> We have a request from one of our libraries to use this service
>> and it requires access to patron data.
>>
>> -- 
>> Tim Spindler
>> Executive Director
>> C/W MARS
>> tspind...@cwmars.org <mailto:tspind...@cwmars.org>
>> tjspind...@gmail.com <mailto:tjspind...@gmail.com>
>>
>> *P**   Go Green - **Save a tree! Please don't print this e-mail
>> unless it's really necessary.*
>>
>>  
>>
> 
> -- 
> J. Sara Paulk, Director
> Houston Co

Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

[Carol Dinges]

We use Unique Services, and they connect directly to Evergreen to activate 
accounts that meet our specific criteria.  When we began contracting with them 
and set up our account, they said that many of their clients use Evergreen.  
We've been very happy with the quality of their service - no problems at all.

Carol Dinges
Lebanon Public Library


-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
open-ils-general-requ...@list.georgialibraries.org
Sent: Friday, December 09, 2016 7:14 AM
To: open-ils-general@list.georgialibraries.org
Subject: Open-ils-general Digest, Vol 126, Issue 15

Send Open-ils-general mailing list submissions to
open-ils-general@list.georgialibraries.org

To subscribe or unsubscribe via the World Wide Web, visit
http://libmail.georgialibraries.org/mailman/listinfo/open-ils-general
or, via email, send a message with subject or body 'help' to
open-ils-general-requ...@list.georgialibraries.org

You can reach the person managing the list at
open-ils-general-ow...@list.georgialibraries.org

When replying, please edit your Subject line so it is more specific than "Re: 
Contents of Open-ils-general digest..."


Today's Topics:

   1. Re: Unique Management Collection Services (Jason Stephenson)
   2. Re: Unique Management Collection Services
  (scott.tho...@sparkpa.org)
   3. Re: Unique Management Collection Services (Deborah Luchenbill)


--

Message: 1
Date: Fri, 9 Dec 2016 09:40:36 -0500
From: Jason Stephenson <ja...@sigio.com>
To: Evergreen Discussion Group
<open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Unique Management Collection Services
Message-ID: <e03c88de-596d-7eac-b640-4db608c8e...@sigio.com>
Content-Type: text/plain; charset=utf-8

Thank you, Debbie and J. Sara for your answers.

I think the real question is "Is Unique Management connecting directly from 
your Evergreen system?" This could be to find patrons to bill as well as put 
them in collections in the Evergreen sense.

I know a number of libraries that use Unique Management but send reports to 
Unique.

Thanks,
Jason

On 12/09/2016 09:29 AM, Deborah Luchenbill wrote:
> Several Missouri Evergreen libraries use Unique, as well.  
> 
> Debbie Luchenbill
> Missouri Evergreen Coordinator
> MOBIUS
> 111 E. Broadway, Ste. 220
> Columbia, MO  65203
> deb...@mobiusconsortium.org <mailto:debo...@mobiusconsortium.org>
> 573-234-4914/877-312-3517
> http://libraries.missourievergreen.org
> http://mobiusconsortium.org
> 
> On Fri, Dec 9, 2016 at 7:29 AM, J. Sara Paulk <jspa...@houpl.org 
> <mailto:jspa...@houpl.org>> wrote:
> 
> Many libraries in Georgia (PINES) use it.
> 
> 
> On 12/9/2016 8:21 AM, Tim Spindler wrote:
>> I was wondering if anyone in the Evergreen community is using
>> Unique Management Collection Service?  
>>
>> We have a request from one of our libraries to use this service
>> and it requires access to patron data.
>>
>> -- 
>> Tim Spindler
>> Executive Director
>> C/W MARS
>> tspind...@cwmars.org <mailto:tspind...@cwmars.org>
>> tjspind...@gmail.com <mailto:tjspind...@gmail.com>
>>
>> *P**   Go Green - **Save a tree! Please don't print this e-mail
>> unless it's really necessary.*
>>
>>  
>>
> 
> -- 
> J. Sara Paulk, Director
> Houston County Public Library System
> (478) 987-3050 Ext. 5 <tel:(478)%20987-3050>  / Fax (478) 987-1862 
> <tel:(478)%20987-1862>
> 1201 Washington St.,  Perry, GA  31069
> 
> jspa...@houpl.org <mailto:jspa...@houpl.org> http://houpl.org/
> 
> 


--

Message: 2
Date: Fri, 9 Dec 2016 14:39:08 +
From: "scott.tho...@sparkpa.org" <scott.tho...@sparkpa.org>
To: Evergreen Discussion Group
<open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Unique Management Collection Services
Message-ID:

<cy4pr18mb12058f3178cac095a90006a499...@cy4pr18mb1205.namprd18.prod.outlook.com>

Content-Type: text/plain; charset="utf-8"

Here in the Pennsylvania Integrated Library System we have two libraries using 
Unique Management and will be adding more.

Scott



Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.tho...@sparkpa.org
[Description: Description: Training | SPARK – Pennsylvania's Statewide Library 
System]<http://www.palibrary.org/pails/>



From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Tim 
Spindler
Sent: Friday, December 09, 2016 8:21

Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

[scott.tho...@sparkpa.org]

Hi Jason,
  In our case Unique connects directly to our system.

Scott

-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Jason 
Stephenson
Sent: Friday, December 09, 2016 9:41 AM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

Thank you, Debbie and J. Sara for your answers.

I think the real question is "Is Unique Management connecting directly from 
your Evergreen system?" This could be to find patrons to bill as well as put 
them in collections in the Evergreen sense.

I know a number of libraries that use Unique Management but send reports to 
Unique.

Thanks,
Jason

On 12/09/2016 09:29 AM, Deborah Luchenbill wrote:
> Several Missouri Evergreen libraries use Unique, as well.  
> 
> Debbie Luchenbill
> Missouri Evergreen Coordinator
> MOBIUS
> 111 E. Broadway, Ste. 220
> Columbia, MO  65203
> deb...@mobiusconsortium.org <mailto:debo...@mobiusconsortium.org>
> 573-234-4914/877-312-3517
> http://libraries.missourievergreen.org
> http://mobiusconsortium.org
> 
> On Fri, Dec 9, 2016 at 7:29 AM, J. Sara Paulk <jspa...@houpl.org 
> <mailto:jspa...@houpl.org>> wrote:
> 
> Many libraries in Georgia (PINES) use it.
> 
> 
> On 12/9/2016 8:21 AM, Tim Spindler wrote:
>> I was wondering if anyone in the Evergreen community is using
>> Unique Management Collection Service?  
>>
>> We have a request from one of our libraries to use this service
>> and it requires access to patron data.
>>
>> -- 
>> Tim Spindler
>> Executive Director
>> C/W MARS
>> tspind...@cwmars.org <mailto:tspind...@cwmars.org>
>> tjspind...@gmail.com <mailto:tjspind...@gmail.com>
>>
>> *P**   Go Green - **Save a tree! Please don't print this e-mail
>> unless it's really necessary.*
>>
>>  
>>
> 
> -- 
> J. Sara Paulk, Director
> Houston County Public Library System
> (478) 987-3050 Ext. 5 <tel:(478)%20987-3050>  / Fax (478) 987-1862 
> <tel:(478)%20987-1862>
> 1201 Washington St.,  Perry, GA  31069
> 
> jspa...@houpl.org <mailto:jspa...@houpl.org> http://houpl.org/
> 
> 

Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

[Jason Stephenson]

Thanks everyone for your answers. They are most helpful.

On 12/09/2016 10:14 AM, Deborah Luchenbill wrote:
> Yes, Unique does connect directly with Missouri Evergreen for most of
> the libraries.  The libraries set up their plans with Unique
> individually (what their criteria are for patrons to be sent to
> collections, the fee, etc.) and we set up a permission group and a user
> account that had only the permissions Unique needed and the working
> locations of only the libraries that use them for their user account. 
> We also have one library that sends their own reports.
> 
> Debbie
> 
> Debbie Luchenbill
> Missouri Evergreen Coordinator
> MOBIUS
> 111 E. Broadway, Ste. 220
> Columbia, MO  65203
> deb...@mobiusconsortium.org 
> 573-234-4914/877-312-3517
> http://libraries.missourievergreen.org
> http://mobiusconsortium.org
> 
> On Fri, Dec 9, 2016 at 8:40 AM, Jason Stephenson  > wrote:
> 
> Thank you, Debbie and J. Sara for your answers.
> 
> I think the real question is "Is Unique Management connecting directly
> from your Evergreen system?" This could be to find patrons to bill as
> well as put them in collections in the Evergreen sense.
> 
> I know a number of libraries that use Unique Management but send reports
> to Unique.
> 
> Thanks,
> Jason
> 
> On 12/09/2016 09:29 AM, Deborah Luchenbill wrote:
> > Several Missouri Evergreen libraries use Unique, as well.
> >
> > Debbie Luchenbill
> > Missouri Evergreen Coordinator
> > MOBIUS
> > 111 E. Broadway, Ste. 220
> > Columbia, MO  65203
> > deb...@mobiusconsortium.org 
>  >
> > 573-234-4914 /877-312-3517 
> > http://libraries.missourievergreen.org
> 
> > http://mobiusconsortium.org
> >
> > On Fri, Dec 9, 2016 at 7:29 AM, J. Sara Paulk  
> > >> wrote:
> >
> > Many libraries in Georgia (PINES) use it.
> >
> >
> > On 12/9/2016 8:21 AM, Tim Spindler wrote:
> >> I was wondering if anyone in the Evergreen community is using
> >> Unique Management Collection Service?
> >>
> >> We have a request from one of our libraries to use this service
> >> and it requires access to patron data.
> >>
> >> --
> >> Tim Spindler
> >> Executive Director
> >> C/W MARS
> >> tspind...@cwmars.org 
> >
> >> tjspind...@gmail.com 
> >
> >>
> >> *P**   Go Green - **Save a tree! Please don't print this e-mail
> >> unless it's really necessary.*
> >>
> >>
> >>
> >
> > --
> > J. Sara Paulk, Director
> > Houston County Public Library System
> > (478) 987-3050 Ext. 5 
>   / Fax (478) 987-1862
>  
> > 1201 Washington St.,  Perry, GA  31069
> >
> > jspa...@houpl.org 
> >   
>  http://houpl.org/
> >
> >
> 
> 

Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

[Deborah Luchenbill]

Yes, Unique does connect directly with Missouri Evergreen for most of the
libraries.  The libraries set up their plans with Unique individually (what
their criteria are for patrons to be sent to collections, the fee, etc.)
and we set up a permission group and a user account that had only the
permissions Unique needed and the working locations of only the libraries
that use them for their user account.  We also have one library that sends
their own reports.

Debbie

Debbie Luchenbill
Missouri Evergreen Coordinator
MOBIUS
111 E. Broadway, Ste. 220
Columbia, MO  65203
deb...@mobiusconsortium.org 
573-234-4914/877-312-3517
http://libraries.missourievergreen.org
http://mobiusconsortium.org

On Fri, Dec 9, 2016 at 8:40 AM, Jason Stephenson  wrote:

> Thank you, Debbie and J. Sara for your answers.
>
> I think the real question is "Is Unique Management connecting directly
> from your Evergreen system?" This could be to find patrons to bill as
> well as put them in collections in the Evergreen sense.
>
> I know a number of libraries that use Unique Management but send reports
> to Unique.
>
> Thanks,
> Jason
>
> On 12/09/2016 09:29 AM, Deborah Luchenbill wrote:
> > Several Missouri Evergreen libraries use Unique, as well.
> >
> > Debbie Luchenbill
> > Missouri Evergreen Coordinator
> > MOBIUS
> > 111 E. Broadway, Ste. 220
> > Columbia, MO  65203
> > deb...@mobiusconsortium.org 
> > 573-234-4914/877-312-3517
> > http://libraries.missourievergreen.org
> > http://mobiusconsortium.org
> >
> > On Fri, Dec 9, 2016 at 7:29 AM, J. Sara Paulk  > > wrote:
> >
> > Many libraries in Georgia (PINES) use it.
> >
> >
> > On 12/9/2016 8:21 AM, Tim Spindler wrote:
> >> I was wondering if anyone in the Evergreen community is using
> >> Unique Management Collection Service?
> >>
> >> We have a request from one of our libraries to use this service
> >> and it requires access to patron data.
> >>
> >> --
> >> Tim Spindler
> >> Executive Director
> >> C/W MARS
> >> tspind...@cwmars.org 
> >> tjspind...@gmail.com 
> >>
> >> *P**   Go Green - **Save a tree! Please don't print this e-mail
> >> unless it's really necessary.*
> >>
> >>
> >>
> >
> > --
> > J. Sara Paulk, Director
> > Houston County Public Library System
> > (478) 987-3050 Ext. 5   / Fax (478) 987-1862
> 
> > 1201 Washington St.,  Perry, GA  31069
> >
> > jspa...@houpl.org  http://houpl.org/
> >
> >
>

Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

[scott.tho...@sparkpa.org]

Here in the Pennsylvania Integrated Library System we have two libraries using 
Unique Management and will be adding more.

Scott



Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.tho...@sparkpa.org
[Description: Description: Training | SPARK – Pennsylvania's Statewide Library 
System]<http://www.palibrary.org/pails/>



From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Tim 
Spindler
Sent: Friday, December 09, 2016 8:21 AM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: [OPEN-ILS-GENERAL] Unique Management Collection Services

I was wondering if anyone in the Evergreen community is using Unique Management 
Collection Service?

We have a request from one of our libraries to use this service and it requires 
access to patron data.

--
Tim Spindler
Executive Director
C/W MARS
tspind...@cwmars.org<mailto:tspind...@cwmars.org>
tjspind...@gmail.com<mailto:tjspind...@gmail.com>


P   Go Green - Save a tree! Please don't print this e-mail unless it's really 
necessary.

Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

[Jason Stephenson]

Thank you, Debbie and J. Sara for your answers.

I think the real question is "Is Unique Management connecting directly
from your Evergreen system?" This could be to find patrons to bill as
well as put them in collections in the Evergreen sense.

I know a number of libraries that use Unique Management but send reports
to Unique.

Thanks,
Jason

On 12/09/2016 09:29 AM, Deborah Luchenbill wrote:
> Several Missouri Evergreen libraries use Unique, as well.  
> 
> Debbie Luchenbill
> Missouri Evergreen Coordinator
> MOBIUS
> 111 E. Broadway, Ste. 220
> Columbia, MO  65203
> deb...@mobiusconsortium.org 
> 573-234-4914/877-312-3517
> http://libraries.missourievergreen.org
> http://mobiusconsortium.org
> 
> On Fri, Dec 9, 2016 at 7:29 AM, J. Sara Paulk  > wrote:
> 
> Many libraries in Georgia (PINES) use it.
> 
> 
> On 12/9/2016 8:21 AM, Tim Spindler wrote:
>> I was wondering if anyone in the Evergreen community is using
>> Unique Management Collection Service?  
>>
>> We have a request from one of our libraries to use this service
>> and it requires access to patron data.
>>
>> -- 
>> Tim Spindler
>> Executive Director
>> C/W MARS
>> tspind...@cwmars.org 
>> tjspind...@gmail.com 
>>
>> *P**   Go Green - **Save a tree! Please don't print this e-mail
>> unless it's really necessary.*
>>
>>  
>>
> 
> -- 
> J. Sara Paulk, Director
> Houston County Public Library System
> (478) 987-3050 Ext. 5   / Fax (478) 987-1862 
> 
> 1201 Washington St.,  Perry, GA  31069
> 
> jspa...@houpl.org  http://houpl.org/
> 
> 

Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

[Deborah Luchenbill]

Several Missouri Evergreen libraries use Unique, as well.

Debbie Luchenbill
Missouri Evergreen Coordinator
MOBIUS
111 E. Broadway, Ste. 220
Columbia, MO  65203
deb...@mobiusconsortium.org 
573-234-4914/877-312-3517
http://libraries.missourievergreen.org
http://mobiusconsortium.org

On Fri, Dec 9, 2016 at 7:29 AM, J. Sara Paulk  wrote:

> Many libraries in Georgia (PINES) use it.
>
> On 12/9/2016 8:21 AM, Tim Spindler wrote:
>
> I was wondering if anyone in the Evergreen community is using Unique
> Management Collection Service?
>
> We have a request from one of our libraries to use this service and it
> requires access to patron data.
>
> --
> Tim Spindler
> Executive Director
> C/W MARS
> tspind...@cwmars.org
> tjspind...@gmail.com
>
> *P**   Go Green - **Save a tree! Please don't print this e-mail unless
> it's really necessary.*
>
>
>
>
> --
> J. Sara Paulk, Director
> Houston County Public Library System(478) 987-3050  Ext. 5 <(478)%20987-3050> 
>  / Fax (478) 987-1862
> 1201 Washington St.,  Perry, GA  31069
> jspa...@houpl.org http://houpl.org/
>
>

Re: [OPEN-ILS-GENERAL] Unique Management Collection Services

[J. Sara Paulk]

Many libraries in Georgia (PINES) use it.


On 12/9/2016 8:21 AM, Tim Spindler wrote:
I was wondering if anyone in the Evergreen community is using Unique 
Management Collection Service?


We have a request from one of our libraries to use this service and it 
requires access to patron data.


--
Tim Spindler
Executive Director
C/W MARS
tspind...@cwmars.org 
tjspind...@gmail.com 

*P**   Go Green - **Save a tree! Please don't print this e-mail unless 
it's really necessary.*




--
J. Sara Paulk, Director
Houston County Public Library System
(478) 987-3050  Ext. 5  / Fax (478) 987-1862
1201 Washington St.,  Perry, GA  31069

jspa...@houpl.org http://houpl.org/

[OPEN-ILS-GENERAL] Unique Management Collection Services

[Tim Spindler]

I was wondering if anyone in the Evergreen community is using Unique
Management Collection Service?

We have a request from one of our libraries to use this service and it
requires access to patron data.

-- 
Tim Spindler
Executive Director
C/W MARS
tspind...@cwmars.org
tjspind...@gmail.com

*P**   Go Green - **Save a tree! Please don't print this e-mail unless it's
really necessary.*