[OPEN-ILS-GENERAL] Reports Troubleshooting

2012-11-15 Thread Geoff Sams
My library is having trouble with the reports interface. It seems like something may have clogged up our system somehow and now reports are not running. I've restarted the service and made sure that it is running properly but reports are still not running. I figured at this point the best

Re: [OPEN-ILS-GENERAL] Reports Troubleshooting

2012-11-15 Thread Ben Shum
Hi Geoff, I think killing clark-kent is a bit brute force, but I've done it myself on a few occasions for bad runaway reports. I'd also suggest a look over http://evergreen-ils.org/dokuwiki/doku.php?id=scratchpad:random_magic_spells#cancel_query_report to see how one would cancel a report