Diane,
That could potentially be done with an action trigger. The trigger could be
set up like an overdue notification at 72 hours, but the template could be
configured to send the notification to a staff member's email instead of,
or in addition to the patron's email.
The tricky part is to get
Good morning -
We want to circulate hot spots and we want to be notified when a hot spot
is 72 hours overdue so that we can shut it down remotely. How can we get
notifications sent to staff at the 72 hour mark?
Thank you!
Diane Disbro
Pronouns: she/her
Branch Manager/Circulation Coordinator
