Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread scott.tho...@sparkpa.org 
Here it is:

https://bugs.launchpad.net/evergreen/+bug/1763152

Thank you again.

Scott

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Terran 
McCanna
Sent: Wednesday, April 11, 2018 3:08 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Thanks for the tip on the setting!

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 2:55 PM, Kathy Lussier 
<kluss...@masslnc.org<mailto:kluss...@masslnc.org>> wrote:

Hi,

I wasn't seeing the message either, but I finally figured out how to get it to 
display. The "Patron has an invalid address" message that Scott sees appears 
when the "Invalid patron address penalty" Library Setting is enabled. If it's 
not enabled, then you just see the Address header turn red.

I believe the issue Scott is seeing is related to the toggle that turns the 
sidebar on and off when accessing the patron record.

Kathy

On 04/11/2018 02:28 PM, Terran McCanna wrote:
Hmm, I'm not getting that "Patron has an invalid address" alert at all - 
perhaps a configuration difference?
If you add an alert message manually through the Messages tab are you seeing 
that as soon as you double-click on the account or only after you hit the back 
button?

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150 
<https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0A++Atlanta,+GA+30345=gmail=g>
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 2:22 PM, 
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org> 
<scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org>> wrote:
Hi Terran,
   Please see the attached screen shot. When I first search for me by name and 
click on my record, only the “Test” alert appears in red. If I double-click to 
open my record and then use the Back button to go back to the results page, it 
appears.

Scott

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>]
 On Behalf Of Terran McCanna
Sent: Wednesday, April 11, 2018 2:13 PM
To: Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org>>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Are you talking about invalid mailing addresses or invalid email addresses?
When I'm testing, alerts don't show up until you open the patron record (just 
clicking on a patron in a search list doesn't show the alerts), however, the 
name appears in red if there are problems and if the mailing address is invalid 
then it appears red. If the email address is invalid, the email field is just 
blank on the summary bar.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150 
<https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345=gmail=g>
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier 
<kluss...@masslnc.org<mailto:kluss...@masslnc.org>> wrote:

Hi Scott,

I don't see the invalid address in the sidebar at all, even after pressing the 
Back button. I do get the alert on the Stop Sign screen.

Kathy

On 04/11/2018 01:09 PM, 
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org> wrote:
We were wondering why, if a patron has an invalid address, there is nothing to 
alert you in the left-hand summary column. It turns out such an alert will 
appear, but only if you go into the patron record and then press the Back 
button on the PC. Has anyone else seen this?

Scott



Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org>
Stay informed! Join the SPARK-User Email List:
https://mail.palibrary.org/mailman/listinfo/spark-users
[Description:  Description: Training | 
SPARK –  Pennsylvania's Statewide Library   
   System]<http://www.palibrary.org/pails/>



--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

kluss...@masslnc.org<mailto:kluss...@masslnc.org>

Twitter: http://www.twitter.com/kmlussier





--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

kluss...@masslnc.org<mailto:kluss...@masslnc.org>

Twitter: http://www.twitter.com/kmlussier

Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread scott.tho...@sparkpa.org 
Hi Kathy,
   Then off to Launchpad I go. Thank you to you and Terran for helping me work 
through this.

Scott

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Kathy 
Lussier
Sent: Wednesday, April 11, 2018 3:08 PM
To: open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts


Hi Scott,

You're correct. The penalty alerts do not display in the patron sidebar on the 
search results screen when you are first searching for a patron. The alert 
message on the patron record does appear as does the red highlighting used when 
there is a problem with the record, so the issue appears to be confined to 
penalty alert messages. I would consider that to be a bug.

Kathy

On 04/11/2018 03:01 PM, 
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org> wrote:
HI Terran,
  It also happens with manually created Alerts. I also just discovered that 
both the manually created Alert and the Invalid Address alert will appear in 
the sidebar if, when in a patron record, I toggle the sidebar to display. 
(Before I had it set to not display.) However, the question remains: why do 
these two Alerts not appear in the sidebar when I select a patron in Search 
Results? Our staff would like all Alerts, whether system-created, manually 
created, or entered from the patron edit screen, to appear in the sidebar under 
search results. Right now only the alerts enter from the patron edit screen 
appear there.

Scott

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Terran 
McCanna
Sent: Wednesday, April 11, 2018 2:29 PM
To: Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org><mailto:open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Hmm, I'm not getting that "Patron has an invalid address" alert at all - 
perhaps a configuration difference?
If you add an alert message manually through the Messages tab are you seeing 
that as soon as you double-click on the account or only after you hit the back 
button?

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 2:22 PM, 
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org> 
<scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org>> wrote:
Hi Terran,
   Please see the attached screen shot. When I first search for me by name and 
click on my record, only the “Test” alert appears in red. If I double-click to 
open my record and then use the Back button to go back to the results page, it 
appears.

Scott

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>]
 On Behalf Of Terran McCanna
Sent: Wednesday, April 11, 2018 2:13 PM
To: Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org>>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Are you talking about invalid mailing addresses or invalid email addresses?
When I'm testing, alerts don't show up until you open the patron record (just 
clicking on a patron in a search list doesn't show the alerts), however, the 
name appears in red if there are problems and if the mailing address is invalid 
then it appears red. If the email address is invalid, the email field is just 
blank on the summary bar.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150 
<https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345=gmail=g>
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier 
<kluss...@masslnc.org<mailto:kluss...@masslnc.org>> wrote:

Hi Scott,

I don't see the invalid address in the sidebar at all, even after pressing the 
Back button. I do get the alert on the Stop Sign screen.

Kathy

On 04/11/2018 01:09 PM, 
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org> wrote:
We were wondering why, if a patron has an invalid address, there is nothing to 
alert you in the left-hand summary column. It turns out such an alert will 
appear, but only if you go into the patron record and then press the Back 
button on the PC. Has anyone else seen this?

Scott



Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org>
Stay informed! Join the SPARK-User Email List:
https://mail.palibrary.org/mailman/listinfo/spark-users
[Description:Description: Training | 
SPARK –Pennsylvania's Statewide Lib

Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread Kathy Lussier 

Hi Scott,

You're correct. The penalty alerts do not display in the patron sidebar 
on the search results screen when you are first searching for a patron. 
The alert message on the patron record does appear as does the red 
highlighting used when there is a problem with the record, so the issue 
appears to be confined to penalty alert messages. I would consider that 
to be a bug.


Kathy


On 04/11/2018 03:01 PM, scott.tho...@sparkpa.org wrote:


HI Terran,

It also happens with manually created Alerts. I also just discovered 
that both the manually created Alert and the Invalid Address alert 
will appear in the sidebar if, when in a patron record, I toggle the 
sidebar to display. (Before I had it set to not display.) However, the 
question remains: why do these two Alerts not appear in the sidebar 
when I select a patron in Search Results? Our staff would like all 
Alerts, whether system-created, manually created, or entered from the 
patron edit screen, to appear in the sidebar under search results. 
Right now only the alerts enter from the patron edit screen appear there.


Scott

*From:*Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] *On Behalf 
Of *Terran McCanna

*Sent:* Wednesday, April 11, 2018 2:29 PM
*To:* Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org>

*Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Hmm, I'm not getting that "Patron has an invalid address" alert at all 
- perhaps a configuration difference?


If you add an alert message manually through the Messages tab are you 
seeing that as soon as you double-click on the account or only after 
you hit the back button?



Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org <mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 2:22 PM, scott.tho...@sparkpa.org 
<mailto:scott.tho...@sparkpa.org> <scott.tho...@sparkpa.org 
<mailto:scott.tho...@sparkpa.org>> wrote:


Hi Terran,

Please see the attached screen shot. When I first search for me by
name and click on my record, only the “Test” alert appears in red.
If I double-click to open my record and then use the Back button
to go back to the results page, it appears.

Scott

*From:*Open-ils-general
[mailto:open-ils-general-boun...@list.georgialibraries.org
<mailto:open-ils-general-boun...@list.georgialibraries.org>] *On
Behalf Of *Terran McCanna
*Sent:* Wednesday, April 11, 2018 2:13 PM
*To:* Evergreen Discussion Group
<open-ils-general@list.georgialibraries.org
<mailto:open-ils-general@list.georgialibraries.org>>
    *Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Are you talking about invalid mailing addresses or invalid email
addresses?

When I'm testing, alerts don't show up until you open the patron
record (just clicking on a patron in a search list doesn't show
the alerts), however, the name appears in red if there are
problems and if the mailing address is invalid then it appears
red. If the email address is invalid, the email field is just
blank on the summary bar.


Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150

<https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345=gmail=g>
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org <mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier
<kluss...@masslnc.org <mailto:kluss...@masslnc.org>> wrote:

Hi Scott,

I don't see the invalid address in the sidebar at all, even
after pressing the Back button. I do get the alert on the Stop
Sign screen.

Kathy

On 04/11/2018 01:09 PM, scott.tho...@sparkpa.org
<mailto:scott.tho...@sparkpa.org> wrote:

We were wondering why, if a patron has an invalid address,
there is nothing to alert you in the left-hand summary
column. It turns out such an alert will appear, but only
if you go into the patron record and then press the Back
button on the PC. Has anyone else seen this?

Scott

Scott Thomas

Executive Director

*PaILS / SPARK*

(717) 873-9461

scott.tho...@sparkpa.org <mailto:scott.tho...@sparkpa.org>

Stay informed! Join the SPARK-User Email List:

https://mail.palibrary.org/mailman/listinfo/spark-users

Description: Description: Training | SPARK –
Pennsylvania's Statewide Library System
<http://www.palibrary.org/pails/>

-- 


Kathy Lussier

Project Coordinator

Massachus

Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread Terran McCanna 
Thanks for the tip on the setting!


Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Wed, Apr 11, 2018 at 2:55 PM, Kathy Lussier <kluss...@masslnc.org> wrote:

> Hi,
>
> I wasn't seeing the message either, but I finally figured out how to get
> it to display. The "Patron has an invalid address" message that Scott sees
> appears when the "Invalid patron address penalty" Library Setting is
> enabled. If it's not enabled, then you just see the Address header turn red.
>
> I believe the issue Scott is seeing is related to the toggle that turns
> the sidebar on and off when accessing the patron record.
>
> Kathy
>
> On 04/11/2018 02:28 PM, Terran McCanna wrote:
>
> Hmm, I'm not getting that "Patron has an invalid address" alert at all -
> perhaps a configuration difference?
>
> If you add an alert message manually through the Messages tab are you
> seeing that as soon as you double-click on the account or only after you
> hit the back button?
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0A++Atlanta,+GA+30345=gmail=g>
> Atlanta, GA 30345
> 404-235-7138
> tmcca...@georgialibraries.org
>
>
> On Wed, Apr 11, 2018 at 2:22 PM, scott.tho...@sparkpa.org <
> scott.tho...@sparkpa.org> wrote:
>
>> Hi Terran,
>>
>>Please see the attached screen shot. When I first search for me by
>> name and click on my record, only the “Test” alert appears in red. If I
>> double-click to open my record and then use the Back button to go back to
>> the results page, it appears.
>>
>>
>>
>> Scott
>>
>>
>>
>> *From:* Open-ils-general [mailto:open-ils-general-bounc
>> e...@list.georgialibraries.org] *On Behalf Of *Terran McCanna
>> *Sent:* Wednesday, April 11, 2018 2:13 PM
>> *To:* Evergreen Discussion Group <open-ils-general@list.georgia
>> libraries.org>
>> *Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts
>>
>>
>>
>> Are you talking about invalid mailing addresses or invalid email
>> addresses?
>>
>> When I'm testing, alerts don't show up until you open the patron record
>> (just clicking on a patron in a search list doesn't show the alerts),
>> however, the name appears in red if there are problems and if the mailing
>> address is invalid then it appears red. If the email address is invalid,
>> the email field is just blank on the summary bar.
>>
>>
>> Terran McCanna
>> PINES Program Manager
>> Georgia Public Library Service
>> 1800 Century Place, Suite 150
>> <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345=gmail=g>
>> Atlanta, GA 30345
>> 404-235-7138
>> tmcca...@georgialibraries.org
>>
>>
>>
>> On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier <kluss...@masslnc.org>
>> wrote:
>>
>> Hi Scott,
>>
>> I don't see the invalid address in the sidebar at all, even after
>> pressing the Back button. I do get the alert on the Stop Sign screen.
>>
>> Kathy
>>
>>
>>
>> On 04/11/2018 01:09 PM, scott.tho...@sparkpa.org wrote:
>>
>> We were wondering why, if a patron has an invalid address, there is
>> nothing to alert you in the left-hand summary column. It turns out such an
>> alert will appear, but only if you go into the patron record and then press
>> the Back button on the PC. Has anyone else seen this?
>>
>> Scott
>>
>>
>>
>>
>>
>>
>>
>> Scott Thomas
>>
>> Executive Director
>>
>> *PaILS / SPARK*
>>
>> (717) 873-9461
>>
>> scott.tho...@sparkpa.org
>>
>> Stay informed! Join the SPARK-User Email List:
>>
>> https://mail.palibrary.org/mailman/listinfo/spark-users
>>
>> [image: Description: Description: Training | SPARK – Pennsylvania's
>> Statewide Library System] <http://www.palibrary.org/pails/>
>>
>>
>>
>>
>>
>> --
>>
>> Kathy Lussier
>>
>> Project Coordinator
>>
>> Massachusetts Library Network Cooperative
>>
>> (508) 343-0128
>>
>> kluss...@masslnc.org
>>
>> Twitter: http://www.twitter.com/kmlussier
>>
>>
>>
>
>
> --
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative
> (508) 343-0128kluss...@masslnc.org
> Twitter: http://www.twitter.com/kmlussier
>
>

Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread scott.tho...@sparkpa.org 
HI Terran,
  It also happens with manually created Alerts. I also just discovered that 
both the manually created Alert and the Invalid Address alert will appear in 
the sidebar if, when in a patron record, I toggle the sidebar to display. 
(Before I had it set to not display.) However, the question remains: why do 
these two Alerts not appear in the sidebar when I select a patron in Search 
Results? Our staff would like all Alerts, whether system-created, manually 
created, or entered from the patron edit screen, to appear in the sidebar under 
search results. Right now only the alerts enter from the patron edit screen 
appear there.

Scott

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Terran 
McCanna
Sent: Wednesday, April 11, 2018 2:29 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Hmm, I'm not getting that "Patron has an invalid address" alert at all - 
perhaps a configuration difference?
If you add an alert message manually through the Messages tab are you seeing 
that as soon as you double-click on the account or only after you hit the back 
button?

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 2:22 PM, 
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org> 
<scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org>> wrote:
Hi Terran,
   Please see the attached screen shot. When I first search for me by name and 
click on my record, only the “Test” alert appears in red. If I double-click to 
open my record and then use the Back button to go back to the results page, it 
appears.

Scott

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org<mailto:open-ils-general-boun...@list.georgialibraries.org>]
 On Behalf Of Terran McCanna
Sent: Wednesday, April 11, 2018 2:13 PM
To: Evergreen Discussion Group 
<open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org>>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Are you talking about invalid mailing addresses or invalid email addresses?
When I'm testing, alerts don't show up until you open the patron record (just 
clicking on a patron in a search list doesn't show the alerts), however, the 
name appears in red if there are problems and if the mailing address is invalid 
then it appears red. If the email address is invalid, the email field is just 
blank on the summary bar.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150 
<https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345=gmail=g>
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier 
<kluss...@masslnc.org<mailto:kluss...@masslnc.org>> wrote:

Hi Scott,

I don't see the invalid address in the sidebar at all, even after pressing the 
Back button. I do get the alert on the Stop Sign screen.

Kathy

On 04/11/2018 01:09 PM, 
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org> wrote:
We were wondering why, if a patron has an invalid address, there is nothing to 
alert you in the left-hand summary column. It turns out such an alert will 
appear, but only if you go into the patron record and then press the Back 
button on the PC. Has anyone else seen this?

Scott



Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org>
Stay informed! Join the SPARK-User Email List:
https://mail.palibrary.org/mailman/listinfo/spark-users
[Description: Description: Training | SPARK –  Pennsylvania's 
Statewide Library System]<http://www.palibrary.org/pails/>



--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

kluss...@masslnc.org<mailto:kluss...@masslnc.org>

Twitter: http://www.twitter.com/kmlussier

Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread Kathy Lussier 

Hi,

I wasn't seeing the message either, but I finally figured out how to get 
it to display. The "Patron has an invalid address" message that Scott 
sees appears when the "Invalid patron address penalty" Library Setting 
is enabled. If it's not enabled, then you just see the Address header 
turn red.


I believe the issue Scott is seeing is related to the toggle that turns 
the sidebar on and off when accessing the patron record.


Kathy


On 04/11/2018 02:28 PM, Terran McCanna wrote:
Hmm, I'm not getting that "Patron has an invalid address" alert at all 
- perhaps a configuration difference?


If you add an alert message manually through the Messages tab are you 
seeing that as soon as you double-click on the account or only after 
you hit the back button?


Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org <mailto:tmcca...@georgialibraries.org>


On Wed, Apr 11, 2018 at 2:22 PM, scott.tho...@sparkpa.org 
<mailto:scott.tho...@sparkpa.org> <scott.tho...@sparkpa.org 
<mailto:scott.tho...@sparkpa.org>> wrote:


Hi Terran,

Please see the attached screen shot. When I first search for me by
name and click on my record, only the “Test” alert appears in red.
If I double-click to open my record and then use the Back button
to go back to the results page, it appears.

Scott

*From:*Open-ils-general
[mailto:open-ils-general-boun...@list.georgialibraries.org
<mailto:open-ils-general-boun...@list.georgialibraries.org>] *On
Behalf Of *Terran McCanna
*Sent:* Wednesday, April 11, 2018 2:13 PM
*To:* Evergreen Discussion Group
<open-ils-general@list.georgialibraries.org
<mailto:open-ils-general@list.georgialibraries.org>>
*Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Are you talking about invalid mailing addresses or invalid email
addresses?

When I'm testing, alerts don't show up until you open the patron
record (just clicking on a patron in a search list doesn't show
the alerts), however, the name appears in red if there are
problems and if the mailing address is invalid then it appears
red. If the email address is invalid, the email field is just
blank on the summary bar.


Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150

<https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345=gmail=g>
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org <mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier
<kluss...@masslnc.org <mailto:kluss...@masslnc.org>> wrote:

Hi Scott,

I don't see the invalid address in the sidebar at all, even
after pressing the Back button. I do get the alert on the Stop
Sign screen.

Kathy

On 04/11/2018 01:09 PM, scott.tho...@sparkpa.org
<mailto:scott.tho...@sparkpa.org> wrote:

We were wondering why, if a patron has an invalid address,
there is nothing to alert you in the left-hand summary
column. It turns out such an alert will appear, but only
if you go into the patron record and then press the Back
button on the PC. Has anyone else seen this?

Scott

Scott Thomas

Executive Director

*PaILS / SPARK*

(717) 873-9461

scott.tho...@sparkpa.org <mailto:scott.tho...@sparkpa.org>

Stay informed! Join the SPARK-User Email List:

https://mail.palibrary.org/mailman/listinfo/spark-users
<https://mail.palibrary.org/mailman/listinfo/spark-users>

Description: Description: Training | SPARK –
Pennsylvania's Statewide Library System
<http://www.palibrary.org/pails/>



-- 


Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

kluss...@masslnc.org <mailto:kluss...@masslnc.org>

Twitter: http://www.twitter.com/kmlussier
<http://www.twitter.com/kmlussier>




--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
kluss...@masslnc.org
Twitter: http://www.twitter.com/kmlussier

Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread Terran McCanna 
Hmm, I'm not getting that "Patron has an invalid address" alert at all -
perhaps a configuration difference?

If you add an alert message manually through the Messages tab are you
seeing that as soon as you double-click on the account or only after you
hit the back button?

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Wed, Apr 11, 2018 at 2:22 PM, scott.tho...@sparkpa.org <
scott.tho...@sparkpa.org> wrote:

> Hi Terran,
>
>Please see the attached screen shot. When I first search for me by name
> and click on my record, only the “Test” alert appears in red. If I
> double-click to open my record and then use the Back button to go back to
> the results page, it appears.
>
>
>
> Scott
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Terran McCanna
> *Sent:* Wednesday, April 11, 2018 2:13 PM
> *To:* Evergreen Discussion Group <open-ils-general@list.
> georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts
>
>
>
> Are you talking about invalid mailing addresses or invalid email
> addresses?
>
> When I'm testing, alerts don't show up until you open the patron record
> (just clicking on a patron in a search list doesn't show the alerts),
> however, the name appears in red if there are problems and if the mailing
> address is invalid then it appears red. If the email address is invalid,
> the email field is just blank on the summary bar.
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> <https://maps.google.com/?q=1800+Century+Place,+Suite+150++%0D%0AAtlanta,+GA+30345=gmail=g>
> Atlanta, GA 30345
> 404-235-7138
> tmcca...@georgialibraries.org
>
>
>
> On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier <kluss...@masslnc.org>
> wrote:
>
> Hi Scott,
>
> I don't see the invalid address in the sidebar at all, even after pressing
> the Back button. I do get the alert on the Stop Sign screen.
>
> Kathy
>
>
>
> On 04/11/2018 01:09 PM, scott.tho...@sparkpa.org wrote:
>
> We were wondering why, if a patron has an invalid address, there is
> nothing to alert you in the left-hand summary column. It turns out such an
> alert will appear, but only if you go into the patron record and then press
> the Back button on the PC. Has anyone else seen this?
>
> Scott
>
>
>
>
>
>
>
> Scott Thomas
>
> Executive Director
>
> *PaILS / SPARK*
>
> (717) 873-9461
>
> scott.tho...@sparkpa.org
>
> Stay informed! Join the SPARK-User Email List:
>
> https://mail.palibrary.org/mailman/listinfo/spark-users
>
> [image: Description: Description: Training | SPARK – Pennsylvania's
> Statewide Library System] <http://www.palibrary.org/pails/>
>
>
>
>
>
> --
>
> Kathy Lussier
>
> Project Coordinator
>
> Massachusetts Library Network Cooperative
>
> (508) 343-0128
>
> kluss...@masslnc.org
>
> Twitter: http://www.twitter.com/kmlussier
>
>
>

Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread Kathy Lussier 
You're right Terran. I was testing it with the mailing address and did 
not notice that 'Mailing' header turns red.


Kathy


On 04/11/2018 02:13 PM, Terran McCanna wrote:
Are you talking about invalid mailing addresses or invalid email 
addresses?


When I'm testing, alerts don't show up until you open the patron 
record (just clicking on a patron in a search list doesn't show the 
alerts), however, the name appears in red if there are problems and if 
the mailing address is invalid then it appears red. If the email 
address is invalid, the email field is just blank on the summary bar.


Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org 


On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier > wrote:


Hi Scott,

I don't see the invalid address in the sidebar at all, even after
pressing the Back button. I do get the alert on the Stop Sign screen.

Kathy


On 04/11/2018 01:09 PM, scott.tho...@sparkpa.org
 wrote:


We were wondering why, if a patron has an invalid address, there
is nothing to alert you in the left-hand summary column. It turns
out such an alert will appear, but only if you go into the patron
record and then press the Back button on the PC. Has anyone else
seen this?

Scott

Scott Thomas

Executive Director

*PaILS / SPARK*

(717) 873-9461

scott.tho...@sparkpa.org 

Stay informed! Join the SPARK-User Email List:

https://mail.palibrary.org/mailman/listinfo/spark-users


Description: Description: Training | SPARK – Pennsylvania's
Statewide Library System 



-- 
Kathy Lussier

Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
kluss...@masslnc.org 
Twitter:http://www.twitter.com/kmlussier 




--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
kluss...@masslnc.org
Twitter: http://www.twitter.com/kmlussier

Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread scott.tho...@sparkpa.org 
Hi Terran,
   Please see the attached screen shot. When I first search for me by name and 
click on my record, only the “Test” alert appears in red. If I double-click to 
open my record and then use the Back button to go back to the results page, it 
appears.

Scott

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Terran 
McCanna
Sent: Wednesday, April 11, 2018 2:13 PM
To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org>
Subject: Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

Are you talking about invalid mailing addresses or invalid email addresses?
When I'm testing, alerts don't show up until you open the patron record (just 
clicking on a patron in a search list doesn't show the alerts), however, the 
name appears in red if there are problems and if the mailing address is invalid 
then it appears red. If the email address is invalid, the email field is just 
blank on the summary bar.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org<mailto:tmcca...@georgialibraries.org>

On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier 
<kluss...@masslnc.org<mailto:kluss...@masslnc.org>> wrote:

Hi Scott,

I don't see the invalid address in the sidebar at all, even after pressing the 
Back button. I do get the alert on the Stop Sign screen.

Kathy

On 04/11/2018 01:09 PM, 
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org> wrote:
We were wondering why, if a patron has an invalid address, there is nothing to 
alert you in the left-hand summary column. It turns out such an alert will 
appear, but only if you go into the patron record and then press the Back 
button on the PC. Has anyone else seen this?

Scott



Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.tho...@sparkpa.org<mailto:scott.tho...@sparkpa.org>
Stay informed! Join the SPARK-User Email List:
https://mail.palibrary.org/mailman/listinfo/spark-users
[Description: Description: Training | SPARK –  Pennsylvania's 
Statewide Library System]<http://www.palibrary.org/pails/>




--

Kathy Lussier

Project Coordinator

Massachusetts Library Network Cooperative

(508) 343-0128

kluss...@masslnc.org<mailto:kluss...@masslnc.org>

Twitter: http://www.twitter.com/kmlussier

Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread Terran McCanna 
Are you talking about invalid mailing addresses or invalid email addresses?

When I'm testing, alerts don't show up until you open the patron record
(just clicking on a patron in a search list doesn't show the alerts),
however, the name appears in red if there are problems and if the mailing
address is invalid then it appears red. If the email address is invalid,
the email field is just blank on the summary bar.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Wed, Apr 11, 2018 at 1:50 PM, Kathy Lussier  wrote:

> Hi Scott,
>
> I don't see the invalid address in the sidebar at all, even after pressing
> the Back button. I do get the alert on the Stop Sign screen.
>
> Kathy
>
> On 04/11/2018 01:09 PM, scott.tho...@sparkpa.org wrote:
>
> We were wondering why, if a patron has an invalid address, there is
> nothing to alert you in the left-hand summary column. It turns out such an
> alert will appear, but only if you go into the patron record and then press
> the Back button on the PC. Has anyone else seen this?
>
> Scott
>
>
>
>
>
>
>
> Scott Thomas
>
> Executive Director
>
> *PaILS / SPARK*
>
> (717) 873-9461
>
> scott.tho...@sparkpa.org
>
> Stay informed! Join the SPARK-User Email List:
>
> https://mail.palibrary.org/mailman/listinfo/spark-users
>
> [image: Description: Description: Training | SPARK – Pennsylvania's
> Statewide Library System] 
>
>
>
>
> --
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative
> (508) 343-0128kluss...@masslnc.org
> Twitter: http://www.twitter.com/kmlussier
>
>

Re: [OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread Kathy Lussier 

Hi Scott,

I don't see the invalid address in the sidebar at all, even after 
pressing the Back button. I do get the alert on the Stop Sign screen.


Kathy


On 04/11/2018 01:09 PM, scott.tho...@sparkpa.org wrote:


We were wondering why, if a patron has an invalid address, there is 
nothing to alert you in the left-hand summary column. It turns out 
such an alert will appear, but only if you go into the patron record 
and then press the Back button on the PC. Has anyone else seen this?


Scott

Scott Thomas

Executive Director

*PaILS / SPARK*

(717) 873-9461

scott.tho...@sparkpa.org 

Stay informed! Join the SPARK-User Email List:

https://mail.palibrary.org/mailman/listinfo/spark-users

Description: Description: Training | SPARK – Pennsylvania's Statewide 
Library System 




--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
kluss...@masslnc.org
Twitter: http://www.twitter.com/kmlussier

[OPEN-ILS-GENERAL] Possible Web Client Bug: Alerts

2018-04-11 Thread scott.tho...@sparkpa.org 
We were wondering why, if a patron has an invalid address, there is nothing to 
alert you in the left-hand summary column. It turns out such an alert will 
appear, but only if you go into the patron record and then press the Back 
button on the PC. Has anyone else seen this?

Scott



Scott Thomas
Executive Director
PaILS / SPARK
(717) 873-9461
scott.tho...@sparkpa.org
Stay informed! Join the SPARK-User Email List:
https://mail.palibrary.org/mailman/listinfo/spark-users
[Description: Description: Training | SPARK - Pennsylvania's Statewide Library 
System]