Re: [OPEN-ILS-GENERAL] Problem with overdue notices all of a sudden going out - on items already checked in!

2016-11-17 Thread Blake Henderson

Jennifer,

We have had this before when we fired up a test server with a copy of 
the database and ran the action_trigger perl scripts. The action 
triggers did their job and sent out the emails to everyone based on out 
dated data.


-Blake-
Conducting Magic
MOBIUS
573-234-4513
877-312-3517

On 11/17/2016 12:51 PM, Walz, Jennifer wrote:


All –

All of a sudden we have had numerous notices going out to our faculty 
for items that were due, but have since  been turned in.   What on earth!?


  Here are our triggers / notices:

  Is anything wrong here??Is there a hook or a validator wrong?   
Specifically on the “overdue” triggers.


What would cause notices to all of a sudden go out?   And at this 
point, we are only aware that they went out to one profile group – our 
faculty.  That group generally has a due date of the end of the 
semester, but the items / people getting the notices had some other 
interim due dates.  Plus the items have been confirmed to be ALREADY 
CHECKED IN! What else should I be looking at?


  We are on Evergreen 2.10.5

  Thanks for any insight you can provide!

Jennifer

--
Jennifer Walz, MLS - Head of ILS Horrors
Kinlaw Library  - Asbury University
1 Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
jlw...@asbury.edu





[OPEN-ILS-GENERAL] Problem with overdue notices all of a sudden going out - on items already checked in!

2016-11-17 Thread Walz, Jennifer
All -

All of a sudden we have had numerous notices going out to our faculty for items 
that were due, but have since  been turned in.   What on earth!?

  Here are our triggers / notices:

[cid:image001.jpg@01D240D9.F48EB600]

  Is anything wrong here??Is there a hook or a validator wrong?   
Specifically on the "overdue" triggers.

What would cause notices to all of a sudden go out?   And at this point, we are 
only aware that they went out to one profile group - our faculty.  That group 
generally has a due date of the end of the semester, but the items / people 
getting the notices had some other interim due dates.  Plus the items have been 
confirmed to be ALREADY CHECKED IN! What else should I be looking at?

  We are on Evergreen 2.10.5

  Thanks for any insight you can provide!

Jennifer
--
Jennifer Walz, MLS - Head of ILS Horrors
Kinlaw Library  - Asbury University
1 Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
jlw...@asbury.edu