Re: [OPEN-ILS-GENERAL] Evergreen 3.1 & iPads

[Ben Shum]

Also, it might be helpful to collect a little more information about
your iPads too.  Like what version of iOS they're running and whether
you're using Safari browser on them to access the web client.

Just a cursory test with a public Evergreen 3.1.4 server with Safari
on my iPhone running iOS 11.4.1 seemed fine so far to register
workstations with.

-- Ben

On Tue, Aug 7, 2018 at 7:32 PM, Nadine White  wrote:
> Good Afternoon,
>
>
>
> We are a Sitka Evergreen library in British Columbia.  We moved to Evergreen
> 3.1 this May and successfully used our iPads for check outs and
> registrations before they mysteriously stopped working a week later.  The
> problem appears to be with registering the iPads as workstations and for
> some reason we can’t get past this initial step.
>
>
>
> We had the same trouble with our desktops but were able to resolve those
> issues with updating our Chrome settings.  We’ve tried to do the equivalent
> on the iPads (e.g. clear cookies, etc.) but with no success.
>
>
>
> Are there any libraries successfully using Evergreen 3.1 on iPads?  If so,
> do you have any advice you could offer us?
>
>
>
> Thanks in advance!
>
> Nadine
>
>
>
>
>
> Nadine White
> PUBLIC SERVICES LIBRARIAN
> Whistler Public Library
>
> RESORT MUNICIPALITY OF WHISTLER
> 4329 Main Street
> Whistler, B.C. VON 1B4
> TEL: 604-935-8433 ex. 8725
> E-MAIL: nwh...@whistlerlibrary.ca
>
> WEBSITE: www.whistlerlibrary.ca
>
> Whistler was the proud Host Mountain Resort for the 2010 Olympic and
> Paralympic Winter Games
>
>
>
>
> 
>
> This e-mail is a public record of the Resort Municipality of Whistler and is
> subject to public disclosure unless exempt from disclosure under the Freedom
> of Information and Protection of Privacy Act legislation. This email is
> subject to the Resort Municipality of Whistler’s Corporate Records Bylaw and
> Retention Schedule. The information contained in this email is intended only
> for the named recipients to whom it is addressed. Its contents, including
> any attachments, may contain confidential or privileged information. If you
> are not an intended recipient you must not use, disclose, disseminate, copy
> or print its contents. Disclosure of this email to an unintended recipient
> does not constitute waiver of privilege. If you have received this email in
> error, please notify the sender immediately, and delete or destroy the
> message, including any attachments.



-- 
Benjamin Shum
Evergreener

Re: [OPEN-ILS-GENERAL] Evergreen 3.1 & iPads

[Blake Henderson]

Nadine,

I don't have a solution but just to get some ideas rolling. The timing 
sounds very much like the SSL warning and/or certificate minimum 
requirements that Google has told the world about:


https://security.googleblog.com/2018/02/a-secure-web-is-here-to-stay.html

Effective August 1st with the rollout of Chrome 68. Maybe your 
certificates on your server do not meet a new minimum requirement for SSL?


-Blake-
Conducting Magic
MOBIUS

On 8/7/2018 6:32 PM, Nadine White wrote:


Good Afternoon,

We are a Sitka Evergreen library in British Columbia.  We moved to 
Evergreen 3.1 this May and successfully used our iPads for check outs 
and registrations before they mysteriously stopped working a week 
later.  The problem appears to be with registering the iPads as 
workstations and for some reason we can’t get past this initial step.


We had the same trouble with our desktops but were able to resolve 
those issues with updating our Chrome settings.  We’ve tried to do the 
equivalent on the iPads (e.g. clear cookies, etc.) but with no success.


Are there any libraries successfully using Evergreen 3.1 on iPads?  If 
so, do you have any advice you could offer us?


Thanks in advance!

Nadine

*Nadine White*
PUBLIC SERVICES LIBRARIAN
Whistler Public Library

*RESORT MUNICIPALITY OF WHISTLER
*4329 Main Street
Whistler, B.C. VON 1B4
*TEL: *604-935-8433 ex. 8725
*E-MAIL: **nwh...@whistlerlibrary.ca **

WEBSITE: **www.whistlerlibrary.ca*

Whistler was the proud Host Mountain Resort for the 2010 Olympic and 
Paralympic Winter Games





This e-mail is a public record of the Resort Municipality of Whistler 
and is subject to public disclosure unless exempt from disclosure 
under the Freedom of Information and Protection of Privacy Act 
legislation. 
This email is subject to the Resort Municipality of Whistler’s 
Corporate Records Bylaw and Retention Schedule. The information 
contained in this email is intended only for the named recipients to 
whom it is addressed. Its contents, including any attachments, may 
contain confidential or privileged information. If you are not an 
intended recipient you must not use, disclose, disseminate, copy or 
print its contents. Disclosure of this email to an unintended 
recipient does not constitute waiver of privilege. If you have 
received this email in error, please notify the sender immediately, 
and delete or destroy the message, including any attachments.