Re: [OPEN-ILS-GENERAL] Evergreen log in problems

2018-11-15 Thread Holly Brennan
Hi Susan -

The workstation just needs to be assigned to the computer. For example, our 
circulation desk has 4 computers all with their own workstation name, but we 
can use different/individualized credentials to log into Evergreen on each. The 
workstation logs the WHERE of an action and the login info logs the WHO. 

The permission needed to create workstations is REGISTER_WORKSTATION. If you 
have this permission, use your credentials to log in on that initial login 
screen, then create the workstation when prompted. 

-Holly


Holly Brennan
Technology Specialist
Homer Public Library
Homer, Alaska

hbren...@cityofhomer-ak.gov
907-435-3154 (direct)
907-235-3180 (main desk)





-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Oxford, Susan
Sent: Thursday, November 15, 2018 12:38 PM
To: 'Evergreen Discussion Group'
Subject: Re: [OPEN-ILS-GENERAL] Evergreen log in problems

There are a total of five staff who use the two computers. Do each one of them 
need their very own  unique workstation name instead of them sharing the few we 
have? 

Thanks,

Susan


-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Oxford, Susan
Sent: November 15, 2018 3:15 PM
To: 'Evergreen Discussion Group' 
Subject: Re: [OPEN-ILS-GENERAL] Evergreen log in problems

Hi,

I am a Post-Sec Local System Administrator. Can I do this? If so, what do I do?

And, they shouldn't be clearing their cookies? 

Thanks,

Susan


-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Jennifer Pringle
Sent: November 15, 2018 2:50 PM
To: Evergreen Discussion Group 
Subject: Re: [OPEN-ILS-GENERAL] Evergreen log in problems

Hello Susan,

Your workstations have likely lost their registration due to cookies being 
cleared in Chrome. You'll need to contact the administrators at your library or 
contact BC Libraries Cooperative (as you're a Sitka
library) for further assistance.

Jennifer

Quoting "Oxford, Susan" :

> Hello,
>
> My two staff at the front are having problems signing into evergreen 
> the past two days. The are at the circulation desk and each have their 
> own computers. This is the error message they receive. Any ideas what 
> is wrong or how to fix it?
>
> Thanks,
>
> Susan
>
>
> [cid:image001.png@01D47CED.244E9490]


--
Jennifer Pringle
Co-op Support
BC Libraries Cooperative
Tel: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop
Website: 
https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fbc.libraries.coop=E,1,qyHdVGd15dynK9AJilPdKS4bYoLif7vwavxJogZt3wwNQQO0dcYTzqblIrBe_3cmYLUeV8F_ezqMHQfpPDJs_BfCMPBaoT_46ZD-gw4h04guBSS6MOLwrMT63w,,=1



Re: [OPEN-ILS-GENERAL] Evergreen log in problems

2018-11-15 Thread Oxford, Susan
There are a total of five staff who use the two computers. Do each one of them 
need their very own  unique workstation name instead of them sharing the few we 
have? 

Thanks,

Susan


-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Oxford, Susan
Sent: November 15, 2018 3:15 PM
To: 'Evergreen Discussion Group' 
Subject: Re: [OPEN-ILS-GENERAL] Evergreen log in problems

Hi,

I am a Post-Sec Local System Administrator. Can I do this? If so, what do I do?

And, they shouldn't be clearing their cookies? 

Thanks,

Susan


-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Jennifer Pringle
Sent: November 15, 2018 2:50 PM
To: Evergreen Discussion Group 
Subject: Re: [OPEN-ILS-GENERAL] Evergreen log in problems

Hello Susan,

Your workstations have likely lost their registration due to cookies being 
cleared in Chrome. You'll need to contact the administrators at your library or 
contact BC Libraries Cooperative (as you're a Sitka
library) for further assistance.

Jennifer

Quoting "Oxford, Susan" :

> Hello,
>
> My two staff at the front are having problems signing into evergreen 
> the past two days. The are at the circulation desk and each have their 
> own computers. This is the error message they receive. Any ideas what 
> is wrong or how to fix it?
>
> Thanks,
>
> Susan
>
>
> [cid:image001.png@01D47CED.244E9490]


--
Jennifer Pringle
Co-op Support
BC Libraries Cooperative
Tel: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop
Website: http://bc.libraries.coop



Re: [OPEN-ILS-GENERAL] Evergreen log in problems

2018-11-15 Thread Oxford, Susan
Hi,

I am a Post-Sec Local System Administrator. Can I do this? If so, what do I do?

And, they shouldn't be clearing their cookies? 

Thanks,

Susan


-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Jennifer Pringle
Sent: November 15, 2018 2:50 PM
To: Evergreen Discussion Group 
Subject: Re: [OPEN-ILS-GENERAL] Evergreen log in problems

Hello Susan,

Your workstations have likely lost their registration due to cookies being 
cleared in Chrome. You'll need to contact the administrators at your library or 
contact BC Libraries Cooperative (as you're a Sitka
library) for further assistance.

Jennifer

Quoting "Oxford, Susan" :

> Hello,
>
> My two staff at the front are having problems signing into evergreen 
> the past two days. The are at the circulation desk and each have their 
> own computers. This is the error message they receive. Any ideas what 
> is wrong or how to fix it?
>
> Thanks,
>
> Susan
>
>
> [cid:image001.png@01D47CED.244E9490]


--
Jennifer Pringle
Co-op Support
BC Libraries Cooperative
Tel: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop
Website: http://bc.libraries.coop



Re: [OPEN-ILS-GENERAL] Evergreen log in problems

2018-11-15 Thread Jennifer Pringle

Hello Susan,

Your workstations have likely lost their registration due to cookies  
being cleared in Chrome. You'll need to contact the administrators at  
your library or contact BC Libraries Cooperative (as you're a Sitka  
library) for further assistance.


Jennifer

Quoting "Oxford, Susan" :


Hello,

My two staff at the front are having problems signing into evergreen  
the past two days. The are at the circulation desk and each have  
their own computers. This is the error message they receive. Any  
ideas what is wrong or how to fix it?


Thanks,

Susan


[cid:image001.png@01D47CED.244E9490]



--
Jennifer Pringle
Co-op Support
BC Libraries Cooperative
Tel: 1-888-848-9250
Email:jennifer.prin...@bc.libraries.coop
Website: http://bc.libraries.coop