Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" library setting do?

2017-05-04 Thread Diane Disbro 
Thank you, Bill. This is new information. Both settings sound helpful!

 

Diane Disbro

Circulation Coordinator/Branch Manager

Union Branch

Scenic Regional Library

308 Hawthorne Drive

Union, MO 63084

636-583-3224

 <mailto:ddis...@scenicregional.org> ddis...@scenicregional.org

www.scenicregional.org

 

 

From: Bill Erickson [mailto:beric...@gmail.com] 
Sent: Thursday, May 04, 2017 11:44 AM
To: ddis...@scenicregional.org; Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" 
library setting do?

 

 

On Thu, May 4, 2017 at 11:57 AM, Diane Disbro <ddis...@scenicregional.org> 
wrote:

Good morning -

This is interesting. Patrons at my branch usually pick up holds before they 
expire but I know that isn't true everywhere. An email or text reminder would 
be helpful.

 

Hi Diane,

 

I believe the setting in question relates to holds that were never captured.  
There is an email notification in EG called "Hold Expires from Shelf Soon" that 
alerts patrons when their captured holds have been sitting on the shelf too 
long. 

 

-b

 

 

 

Thank you.

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
636-583-3224
ddis...@scenicregional.org
www.scenicregional.org



-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Galen 
Charlton
Sent: Thursday, May 04, 2017 9:47 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" 
library setting do?

Hi,

On Thu, May 4, 2017 at 9:52 AM, Morgan, Michele <mmor...@noblenet.org> wrote:
> But I can't see that the circ.hold_expire_alert_interval ou setting is
> actually used anywhere. Maybe someone with better eyes than mine can
> shed some light?

I did some digging, and that setting is indeed not currently used.
However, it was used back in the JSPac days, where it specified at what point 
in time to apply a CSS style to the My Account holds list to highlight hold 
requests that are about to expire. It wasn't carried over into TPAC.

I'll leave it to others to file a bug in LP to either remove the setting or to 
reimplement it in TPAC.

As a side note, I tracked this down by using the following Git command to 
identify commits that included the setting's code:

  git log -S "circ.hold_expire_alert_interval" --source

Regards,

Galen
--
Galen Charlton
Infrastructure and Added Services Manager Equinox Open Library Initiative
phone:  1-877-OPEN-ILS (673-6457)
email:  g...@equinoxinitiative.org
web:  https://equinoxInitiative.org
direct: +1 770-709-5581 <tel:%2B1%20770-709-5581> 
cell:   +1 404-984-4366 <tel:%2B1%20404-984-4366>

Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" library setting do?

2017-05-04 Thread Jane Sandberg 
Thanks for your help, everyone.  I threw a bug into launchpad [1] --
currently mainly consisting of Galen's research -- but please feel
free to build on that bug.

[1] https://bugs.launchpad.net/evergreen/+bug/1688356

On Thu, May 4, 2017 at 9:43 AM, Bill Erickson <beric...@gmail.com> wrote:
>
> On Thu, May 4, 2017 at 11:57 AM, Diane Disbro <ddis...@scenicregional.org>
> wrote:
>>
>> Good morning -
>>
>> This is interesting. Patrons at my branch usually pick up holds before
>> they expire but I know that isn't true everywhere. An email or text reminder
>> would be helpful.
>>
>
> Hi Diane,
>
> I believe the setting in question relates to holds that were never captured.
> There is an email notification in EG called "Hold Expires from Shelf Soon"
> that alerts patrons when their captured holds have been sitting on the shelf
> too long.
>
> -b
>
>
>
>>
>> Thank you.
>>
>> Diane Disbro
>> Circulation Coordinator/Branch Manager
>> Union Branch
>> Scenic Regional Library
>> 308 Hawthorne Drive
>> Union, MO 63084
>> 636-583-3224
>> ddis...@scenicregional.org
>> www.scenicregional.org
>>
>>
>> -Original Message-
>> From: Open-ils-general
>> [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
>> Galen Charlton
>> Sent: Thursday, May 04, 2017 9:47 AM
>> To: Evergreen Discussion Group
>> Subject: Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert
>> Interval" library setting do?
>>
>> Hi,
>>
>> On Thu, May 4, 2017 at 9:52 AM, Morgan, Michele <mmor...@noblenet.org>
>> wrote:
>> > But I can't see that the circ.hold_expire_alert_interval ou setting is
>> > actually used anywhere. Maybe someone with better eyes than mine can
>> > shed some light?
>>
>> I did some digging, and that setting is indeed not currently used.
>> However, it was used back in the JSPac days, where it specified at what
>> point in time to apply a CSS style to the My Account holds list to highlight
>> hold requests that are about to expire. It wasn't carried over into TPAC.
>>
>> I'll leave it to others to file a bug in LP to either remove the setting
>> or to reimplement it in TPAC.
>>
>> As a side note, I tracked this down by using the following Git command to
>> identify commits that included the setting's code:
>>
>>   git log -S "circ.hold_expire_alert_interval" --source
>>
>> Regards,
>>
>> Galen
>> --
>> Galen Charlton
>> Infrastructure and Added Services Manager Equinox Open Library Initiative
>> phone:  1-877-OPEN-ILS (673-6457)
>> email:  g...@equinoxinitiative.org
>> web:  https://equinoxInitiative.org
>> direct: +1 770-709-5581
>> cell:   +1 404-984-4366
>>
>



-- 
Jane Sandberg
Electronic Resources Librarian
Linn-Benton Community College
sand...@linnbenton.edu / 541-917-4655
Pronouns: she/her/hers or they/them/theirs

Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" library setting do?

2017-05-04 Thread Bill Erickson 
On Thu, May 4, 2017 at 11:57 AM, Diane Disbro <ddis...@scenicregional.org>
wrote:

> Good morning -
>
> This is interesting. Patrons at my branch usually pick up holds before
> they expire but I know that isn't true everywhere. An email or text
> reminder would be helpful.
>
>
Hi Diane,

I believe the setting in question relates to holds that were never
captured.  There is an email notification in EG called "Hold Expires from
Shelf Soon" that alerts patrons when their captured holds have been sitting
on the shelf too long.

-b




> Thank you.
>
> Diane Disbro
> Circulation Coordinator/Branch Manager
> Union Branch
> Scenic Regional Library
> 308 Hawthorne Drive
> Union, MO 63084
> 636-583-3224
> ddis...@scenicregional.org
> www.scenicregional.org
>
>
> -Original Message-
> From: Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] On Behalf Of Galen Charlton
> Sent: Thursday, May 04, 2017 9:47 AM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert
> Interval" library setting do?
>
> Hi,
>
> On Thu, May 4, 2017 at 9:52 AM, Morgan, Michele <mmor...@noblenet.org>
> wrote:
> > But I can't see that the circ.hold_expire_alert_interval ou setting is
> > actually used anywhere. Maybe someone with better eyes than mine can
> > shed some light?
>
> I did some digging, and that setting is indeed not currently used.
> However, it was used back in the JSPac days, where it specified at what
> point in time to apply a CSS style to the My Account holds list to
> highlight hold requests that are about to expire. It wasn't carried over
> into TPAC.
>
> I'll leave it to others to file a bug in LP to either remove the setting
> or to reimplement it in TPAC.
>
> As a side note, I tracked this down by using the following Git command to
> identify commits that included the setting's code:
>
>   git log -S "circ.hold_expire_alert_interval" --source
>
> Regards,
>
> Galen
> --
> Galen Charlton
> Infrastructure and Added Services Manager Equinox Open Library Initiative
> phone:  1-877-OPEN-ILS (673-6457)
> email:  g...@equinoxinitiative.org
> web:  https://equinoxInitiative.org
> direct: +1 770-709-5581
> cell:   +1 404-984-4366
>
>

Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" library setting do?

2017-05-04 Thread Diane Disbro 
Good morning -

This is interesting. Patrons at my branch usually pick up holds before they 
expire but I know that isn't true everywhere. An email or text reminder would 
be helpful.

Thank you.

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
636-583-3224
ddis...@scenicregional.org
www.scenicregional.org


-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Galen 
Charlton
Sent: Thursday, May 04, 2017 9:47 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" 
library setting do?

Hi,

On Thu, May 4, 2017 at 9:52 AM, Morgan, Michele <mmor...@noblenet.org> wrote:
> But I can't see that the circ.hold_expire_alert_interval ou setting is 
> actually used anywhere. Maybe someone with better eyes than mine can 
> shed some light?

I did some digging, and that setting is indeed not currently used.
However, it was used back in the JSPac days, where it specified at what point 
in time to apply a CSS style to the My Account holds list to highlight hold 
requests that are about to expire. It wasn't carried over into TPAC.

I'll leave it to others to file a bug in LP to either remove the setting or to 
reimplement it in TPAC.

As a side note, I tracked this down by using the following Git command to 
identify commits that included the setting's code:

  git log -S "circ.hold_expire_alert_interval" --source

Regards,

Galen
--
Galen Charlton
Infrastructure and Added Services Manager Equinox Open Library Initiative
phone:  1-877-OPEN-ILS (673-6457)
email:  g...@equinoxinitiative.org
web:  https://equinoxInitiative.org
direct: +1 770-709-5581
cell:   +1 404-984-4366

Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" library setting do?

2017-05-04 Thread Galen Charlton 
Hi,

On Thu, May 4, 2017 at 9:52 AM, Morgan, Michele  wrote:
> But I can't see that the circ.hold_expire_alert_interval ou setting is
> actually used anywhere. Maybe someone with better eyes than mine can shed
> some light?

I did some digging, and that setting is indeed not currently used.
However, it was used back in the JSPac days, where it specified at
what point in time to apply a CSS style to the My Account holds list
to highlight hold requests that are about to expire. It wasn't carried
over into TPAC.

I'll leave it to others to file a bug in LP to either remove the
setting or to reimplement it in TPAC.

As a side note, I tracked this down by using the following Git command
to identify commits that included the setting's code:

  git log -S "circ.hold_expire_alert_interval" --source

Regards,

Galen
-- 
Galen Charlton
Infrastructure and Added Services Manager
Equinox Open Library Initiative
phone:  1-877-OPEN-ILS (673-6457)
email:  g...@equinoxinitiative.org
web:  https://equinoxInitiative.org
direct: +1 770-709-5581
cell:   +1 404-984-4366

Re: [OPEN-ILS-GENERAL] What does the "Holds Expire Alert Interval" library setting do?

2017-05-04 Thread Morgan, Michele 
Jane,

My first thought on this org unit setting was that it defined an interval
for a client alert when a patron has a hold that is soon to expire. Maybe
similar to the *circ.patron_expires_soon_warning* ou setting, which sets an
interval to show a warning at checkout when a patron account is soon to
expire.

But I can't see that the *circ.hold_expire_alert_interval* ou setting is
actually used anywhere. Maybe someone with better eyes than mine can shed
some light?

-Michele

--
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmor...@noblenet.org


On Wed, May 3, 2017 at 6:55 PM, Jane Sandberg 
wrote:

> I'm cleaning up various weird values in our Library Settings, and this one
> puzzles me.  Is it somehow useful when working with "Your hold is about to
> expire" notifications through the Action Triggers functionality?  Or is it
> something special on its own?
>
> Thanks for your help!
>
>   - Jane
>
> --
> Jane Sandberg
> Electronic Resources Librarian
> Linn-Benton Community College
> sand...@linnbenton.edu / 541-917-4655 <(541)%20917-4655>
> Pronouns: she/her/hers or they/them/theirs
>