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Job Title: Business Analyst Location: Meredith, NH Length: 6 months to start, extension likely Interview Process: Phone Interview, then In-person/ Skype Description: This position resides in the IJS Division of EFI, Specifically Global Service and Support. The role will serve to develop structure and provide basic analytical tools and approaches for new data being generated by Salesforce, FS360 and SAP. The individual will work closely with IS&T, Quality and Service Systems Development to build the underlying foundation for reporting tools and dashboards to be used by Service Management Globally. The ultimate objective is to ensure that the data being generated by these new service systems can be understood, interpreted and integrated into the day-to-day IJS Service Business. Lastly, the role will define detailed definitions of both individual metrics and reports generated by the these systems. Job Description: • Track, analyze and manage the data and reports generated by Service Systems • Write and own definitions, how to guides and other relevant information to enable users to run reports AND correlate data to action plans • Assisting the IS&T, Quality and Service System teams in translating application functionality into usable output and the production of a Technical User Documentation • Ensure internal functional groups can efficiently use data and reports to drive business results • Provide internal training of reports, workflows and underlying data from end to end for all relevant resources Job Requirements: • 2 year BA/BS degree required; BA or BS preferred • Working knowledge of enterprise systems such as Salesforce, SAP, Data Warehouse Application, Crystal Reports • Minimum 2 years experience in technical analysis role • Strong writing skills; ability to take a complex topic and distill it down to the key messages for the field to take action • Master Excel user; Competent with all other Microsoft Office Products • Strong technical acumen; ability to understand EFI Service System technology, and translate that knowledge into an actionable, clear deliverable to the field • Ability to independently develop and/or lead the development of materials and initiatives to produce output which meets or exceeds the business requirements • Team player with strong interpersonal and communication skills • Works independently with the ability to multi-task while having excellent attention to detail • Quality business processes/knowledge preferred; Six Sigma Green Belt/Black belt a plus *Thanks & Regards,* *Abid Hassan* | Fax: (408) 273 - 6002 Thanks and Regards, *E-mail: *a...@allianceit.com <ut...@allianceit.com> |*Website*: http://www.allianceit.com *Note:** We respect your online privacy. This is not an unsolicited mail. Under Bills 1618 Title III passed by the 105th US Congress this mail cannot be considered spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e- mails then please reply with a "Remove" in the subject line and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. I am sorry for the inconvenience if any caused to you.* -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at https://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.