*Job Position:- Dot NET Technical Support Level-3* Location:- Irving, TX
Duration:- 6 Month ============================= *Role :- Dot NET Technical Support Level-3* *Job Description:-* Acts as the final point of escalation and resolution for technical support. Provides advanced technical support to developers, corporate customers and end users for complex products, including highly escalated issues. Provides support via telephone, written correspondence, and electronic media. May act as technical lead and provide technical training, coaching, and mentoring to other engineers. May provide limited consulting to internal or external customers. May research technical documents and feature lists. *Essential Personal Attributes: * Highly motivated with a mature and positive attitude · A passion for working with peers and customers to help resolve deep customer technical issues on Microsoft, Third Party, and Open Source technologies. · A drive and desire to learn and grow yourself and others through proactive knowledge sharing · Strong and effective verbal/written communication and listening skills for collaboration and working with customers and peers · Strong organization and prioritization skills, with the capacity for driving quality impacts for customers and/or stakeholders · An overall passion for technology and for the business and customer value it drives and the desire to help others learn through proactive knowledge sharing activities · Outstanding problem-solving, troubleshooting and application debugging capabilities · Ability and willingness to quickly ramp up on multiple technology areas as needed *Technical Expertise* (Required in one or more of each area) in Cloud, Windows Desktop Development, Web Development, Game, or Phone · Cloud Technologies: Visual Studio Team Services, Microsoft Azure, Amazon web services, iCloud · Languages and Compilers: C/C++, C#, VB.NET, JAVA, HTML5 · Developer Tools such as Visual Studio, Unity, Eclipse, .NET Framework, DebugDiag · Professional Experience: · Three or more years' experience in software development, consulting or support with a strong emphasis on Microsoft Client, Server and Development products and technologies. Deep understanding of application lifecycle and agile development principals. *Education* BS in Computer Science, or related degree, or 3-4 years of equivalent experience ===================================== *In case you are not looking for the change at this point of time please refer your colleagues, Friends* *etc.* *Kaushik* Sr. Recruiter *Resource Logistics Inc*. 505 Thornall Street, Edison, NJ 08837 Phone: (732) 553-0566 Ext 45 Fax: (732) 553-0568 Email: *kaus...@resource-logistics.com* <kaus...@resource-logistics.com> Website: www.resource-logistics.com Gtalk:deep.cit71 YIM:deepak_cit22 -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at https://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
