A new Job, ID: 121517 <http://www.ejobsville.com/display-job/121517> was added at eJobsVille.com - For the Best Tech Jobs in Town<http://www.ejobsville.com>
Title: Salesforce Project manager posted on 2014-03-05 14:22:11 Job Description:*Description:* The Salesforce.com Project Manager (PM) is responsible for planning, executing, and controlling all aspects of the project within the constraints of the defined Statement of Work. In addition, the Project Manager will work closely with the Salesforce.com Architect to leverage features and functions of the Salesforce.com platform to incorporate Service Cloud features which will improve departmental efficiencies and broaden our knowledge base for faster issue resolution. The goal of the project is to improve case resolution time as well as the overall time for service through improved tracking for Salesforce.com. The vision of this project includes utilizing the Salesforce Service Cloud as the foundation for the Contact Management and Call Tracking Solution, using Computer Telephony Integration (CTI). The PM owns the overall success of the assigned projects and is accountable to ensure that the business outcomes of the project are realized and sustainable. The Project Manager must display leadership through coaching and mentoring to all project team members. Job Requirements: *Skills Required*: Over four (4) years of Project Management experience in Salesforce.com required. * Must have previous public sector experience, preferably with State of Michigan, to apply. * Must be a Michigan resident to apply. * Minimum of four (4) years of Project Management experience managing medium to large-scale technology projects. * Must have experience managing Service Cloud projects. * Must have experience managing call center projects with CTI integration. * Must have experience leading Performance Testing and Integration Testing on the Salesforce.com platform in complex environments * Experienced in defining project plans, schedules, estimates, and resource plans is required. * Extraordinary communications and presentation skills, both written and verbal. * Proficiency using the MS Office Suite, Project Management software and other reporting tools. * Experience with management reporting and/or metrics is a plus. * Experience in the application of industry best practice processes and tools regarding the effective management of projects, including, but not limited to, scope, schedule, cost, risk, resource, and issue management. * Experience in all the phases of SDLC (requirements, analysis and design, development/build, testing, and deployment). * Experience in delivering projects under various methodologies (Waterfall, Agile, Iterative/Incremental) is preferred. * A general understanding of application programming, database and system design. * Working experience with software change/configuration management with industry-wide tools such as GitHub and Subversion is a plus. * Experience working with medium scale enterprise applications involving interaction with heterogeneous applications. * Experience working with cross-functional teams. * Able to review project deliverables for completeness, quality, and compliance with established project standards. * Ability to work well with technical and non-technical co-workers and stakeholders Salary: 70 *Click here to view full job description and apply <http://www.ejobsville.com/display-job/121517> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at http://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/groups/opt_out.
