A new Job, ID: 245638 <http://www.ejobsville.com/display-job/245638> was
added at eJobsVille.com - For the Best Tech Jobs in Town
<http://www.ejobsville.com/>

Title:  Sr. System Admin  posted on 2014-09-18 15:39:23

Job Description:

This position will play a lead role in developing, monitoring and
administering of PMG Service Catalog and CA Service Desk Manager. This
position will require 40 hours per week of support and development efforts
on the system.
*Key Responsibilities/Accountabilities:*
Required understanding and working experience with PMG Service Catalogue
and CA Service Desk Manager or any related ticketing / catalog products.

   - Own the development requirements and should be able to build forms,
   workflows and customizations or adaptations on the products.
   - Performs complete analysis of requests, documents business
   specifications, and develops work estimates and timeline.
   - Accountable for evaluating and reporting on submitted change requests
   and their impact on the overall project/business/application.
   - Coordinates business area resources for validation and participates in
   testing verification.
   - May attend or facilitate work request meetings between IT and the
   business area to ensure priorities are managed effectively.
   - Day-to-day activity to monitor the queue and ensure troubleshooting
   steps are performed as needed.
   - Production support responsibilities may require overtime which may
   include weekend or off hours.




Job Requirements: This position will play a lead role in developing,
monitoring and administering of PMG Service Catalog and CA Service Desk
Manager. This position will require 40 hours per week of support and
development efforts on the system.
*Key Responsibilities/Accountabilities:*
Required understanding and working experience with PMG Service Catalogue
and CA Service Desk Manager or any related ticketing / catalog products.

   - Own the development requirements and should be able to build forms,
   workflows and customizations or adaptations on the products.
   - Performs complete analysis of requests, documents business
   specifications, and develops work estimates and timeline.
   - Accountable for evaluating and reporting on submitted change requests
   and their impact on the overall project/business/application.
   - Coordinates business area resources for validation and participates in
   testing verification.
   - May attend or facilitate work request meetings between IT and the
   business area to ensure priorities are managed effectively.
   - Day-to-day activity to monitor the queue and ensure troubleshooting
   steps are performed as needed.
   - Production support responsibilities may require overtime which may
   include weekend or off hours.






*Click here to view full job description and apply
<http://www.ejobsville.com/display-job/245638>  (Registration not mandatory
to apply for this job)*

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eJobsVille.com - For The Best Tech Jobs In Town

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