*Send resumes to **sampa...@idexcel.com* <sampa...@idexcel.com> *or reach me at 703-230-2635*
*Job Title: SharePoint Support Tech Lead* *Location: Dallas, TX* *Duration: 6+ Months* *Required Skills:* · Single Point of contact for all Support & Enhancement activities spread across 14-15 Apps falling under 1 CLIENT Portfolio Manager · Lead support portfolio in Managed Services and accordingly show case value adds on regular interval · Strong knowledge and experience of SharePoint (60%), .NET (40%) and SQL Server · Working knowledge on Team Foundation Server · Lead meetings and be knowledgeable in SharePoint, .NET and SQL Server areas to make tactical decisions · As the onshore lead Expectations are to sync up with his offshore team regularly during non-business hours · Need to be available to P1, SIT calls and escalated issues · Clients expectations are very high and demanding, Need someone with strong soft skills to interact with CLIENT clients · Running SIT call in case of Priority 1 (Critical) incident with CLIENT and Cognizant team · Providing Technical Expertise in SharePoint and .NET during SIT Calls and communicating with CLIENT team · Work closely with CLIENT Team i.e. CLIENT Managers, Architects, BSA and Business Stakeholders · Work closely with Cognizant Team i.e. 1 Onsite Tech lead and 2 Offshore Tech lead · Lead the discussion with CLIENT Business on Tickets, Enhancement User Stories and Release priorities · Own up the Weekly and Monthly Support Status and any risks or issues within the Support Model · Manage communications with all key stakeholders from CLIENT Team, Interfacing teams (CLIENT L1 Service Desk, CLIENT Infra Team, Business Services Team & Third Party Vendor) and Cognizant Offshore Team · Align with CLIENT team on Capacity, Demand, Release, Configuration and deployment Management · Running daily stand up call with onsite and offshore team Regards, *Sampath * *Idexcel Inc*., *703-230-2635 * *sampa...@idexcel.com <@idexcel.com>* *www.idexcel.com <http://www.idexcel.com/>* -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at https://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
