[OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis

2013-11-07 Thread Stefan Müller-Wilken
Hi all, I know this is off-topic on OI-discuss but maybe someone has an idea. Following our discussion from last month about going with onboard SAS controllers on the T3-1, I moved the SAS backplane plugs from the PCIe HBA to the onboard sockets. After switching the box on again, the ILOM now

Re: [OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis

2013-11-07 Thread Bernd Helber
Hi, firstly, open a Case at Oracle. Secondly check the Oracle Document Page for Hardware Isssues regarding T4-1 if possible, login as eis installer or root. Reset the SP, if thats not succesful, run the SP in Service mode, Oracle/SUN will provide a Password to get Access to the Service

[OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis

2013-11-07 Thread Stefan Müller-Wilken
Hi Bernd, thanks for your suggestions. Our local dealer's tech supporter is not available today and I'd be happy not to have to wait till tomorrow if that's possible. Nothing I can do prior to opening a support case? Cheers Stefan Acando GmbH, Millerntorplatz

Re: [OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis

2013-11-07 Thread Carsten Grzemba
The chassis id is coded in a board located behind the front pannel. Perhaps something disconnected ? Am 07.11.13 schrieb Stefan Müller-Wilken stefan.mueller-wil...@acando.de: Hi Bernd, thanks for your suggestions. Our local dealer's tech supporter is not available today and I'd be happy

Re: [OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis

2013-11-07 Thread Bernd Helber
Do you have access to MOS (My Oracle Support) If not call the Oracle Support Hotline +49 0180.2000.170 provide the Serial Number and if you are aware of your Oracle Support Contract Support Number, provide this too. Cheers and Good luck. Bernd Helber

[OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis

2013-11-07 Thread Stefan Müller-Wilken
Logging into the SP via SSH gives a different error message: Warning: Product identification data missing. System may not function properly. Service must update product identification data. Contact Service immediately. ... and then the previous message again: Unrecognized Chassis: This module

[OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis

2013-11-07 Thread Stefan Müller-Wilken
FYI: we ended up updating the ILOM and that solved the problem. Strange, but thanks for your support, anyway! Cheers Stefan Acando GmbH, Millerntorplatz 1, 20359 Hamburg, Germany | Geschäftsführer: Guido Ahle | Amtsgericht Hamburg, HRB 76048 |