Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-18 Thread Glynn Foster
Alan Burlison wrote: Bonnie Corwin wrote: I've put a reference to os-help in the top of the page, but I don't know how you change the order of the forums in the list below... You can't change the list of forums easily as it is auto-generated. Looking into that can go on the list of

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-17 Thread Manoj Joseph
Alan Burlison wrote: I agree, the opensolaris-help forum is *not* well signposted enough, and the first one we point people at is opensolaris-discuss, so that needs fixing. Absolutely! Go to http://opensolaris.org/os/discussions/ and first on the list is opensolaris-discuss. This is what it

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-17 Thread Alan Burlison
Manoj Joseph wrote: Absolutely! Go to http://opensolaris.org/os/discussions/ and first on the list is opensolaris-discuss. This is what it says: OpenSolaris: discuss OpenSolaris General Discussion. All topics involving OpenSolaris are open for discussion. Should we be surprised if

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-17 Thread Bonnie Corwin
Alan Burlison wrote: Manoj Joseph wrote: Absolutely! Go to http://opensolaris.org/os/discussions/ and first on the list is opensolaris-discuss. This is what it says: OpenSolaris: discuss OpenSolaris General Discussion. All topics involving OpenSolaris are open for discussion. Should we be

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-16 Thread UNIX admin
It appears to me that opensolaris-discuss is becoming more and more dominated with Solaris installation questions, and the OpenSolaris content is becoming lost in the noise. Whilst it is very nice that people are being so helpful, it would seem to me that we should either be

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-16 Thread Alan Burlison
Andrew Watkins wrote: I had a quick look at http://www.opensolaris.org/os/newbies/ and it has a lot of good information, but I think it needs to be improved. Like the most common questions asked is about installation, so may be some good HOWTO docs. OK! the over does have one Solaris 10

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-16 Thread Alan Burlison
I've polished up the newbies page as a result of the feedback I've had (http://www.opensolaris.org/os/newbies/) and added links to it from the following places - basically everywhere I could find that referred to opensolaris-discuss. http://www.opensolaris.org/os/

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-16 Thread Brandorr
You've made some good points - I try to do my bit - when I 'trip over' features in Solaris I plonk them on my blog in a hope that maybe it'll help others; I know a thing or two about UNIX but in terms of the 'Solaris features' I'm very much a beginner. I appreciate that you blog them, but it

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-16 Thread Stephen Potter
Sean Sprague wrote: You should get out more! But watch out for the potters ;-) Hey! We're not so bad! Just because that Rowling lady decided to make us look bad with those witches James and Lily and family. :-) -spp, Potter and Proud :-) ___

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-16 Thread Jon Trulson
On Wed, 15 Aug 2007, Alan Burlison wrote: Joerg Schilling wrote: It is better to have clean decisions instead of moving away because of noise. Agreed. I can currrently live with the current level of newbe noise and I am in hope that an official OpenSolaris helpdesk would reduce the amount

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-16 Thread Sean Sprague
Stephen! Sean Sprague wrote: You should get out more! But watch out for the potters ;-) Hey! We're not so bad! Just because that Rowling lady decided to make us look bad with those witches James and Lily and family. :-) -spp, Potter and Proud :-) Do you have a beard? You could be

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-16 Thread Alan Burlison
Jon Trulson wrote: There is one as Keith pointed out, it is called opensolaris-help. However until we start directing people there, they won't start using it. I wonder... How many experts sit around trolling *-help lists looking for an opportunity to help a newbie in need? Not too

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Artem Kachitchkine
I think it's a bit too late, just go with the flow and leave -discuss alone. Lobbies are always crowded and noisy, and those arriving in Hotel Solaris need to feel welcome in order to want to say. Who cares what version of Solaris they happened to try first, give them a chance to figure stuff

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Joerg Schilling
Alan Burlison [EMAIL PROTECTED] wrote: Artem Kachitchkine wrote: I think it's a bit too late, just go with the flow and leave -discuss alone. Lobbies are always crowded and noisy, and those arriving in Hotel Solaris need to feel welcome in order to want to say. Who cares what version

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread MC
There is room for both support and general discuss forums. If the discuss forum at the top is catching all the support requests, either A) the help forum is too hard to find, and/or B) the help forum isn't as helpful as the general forum. In this case, the help forum is certainly hard to

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Alan Burlison
Joerg Schilling wrote: It is better to have clean decisions instead of moving away because of noise. Agreed. I can currrently live with the current level of newbe noise and I am in hope that an official OpenSolaris helpdesk would reduce the amount of traffic in this list. There is one as

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Alan Burlison
Sean Sprague wrote: I agree completely. Without the employment of a moderator (very short-straw job, and not very open), we are pretty much stuck with the current situation; and the encumbent S/N ratio as you quite rightly say. Its a shame, and even though people like Ian Collins do try

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Alan Burlison
MC wrote: There is room for both support and general discuss forums. If the discuss forum at the top is catching all the support requests, either A) the help forum is too hard to find, and/or B) the help forum isn't as helpful as the general forum. In this case, the help forum is

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Sean Sprague
Alan, So the solution is to list support forums above or otherwise adjacent to the discussion forums. That's what makes sense, and that's what works for others. I agree, the opensolaris-help forum is *not* well signposted enough, and the first one we point people at is

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Alan Burlison
Sean Sprague wrote: Snapped off www.opensolaris.org 30 seconds ago: Join dozens of lively discussion forums for conversations on almost any topic. You may wish to subscribe to opensolaris-announce, if you're a new member. Or join the fray in opensolaris-discuss. You can also join the

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Brandorr
On 8/15/07, Alan Burlison [EMAIL PROTECTED] wrote: Sean Sprague wrote: Snapped off www.opensolaris.org 30 seconds ago: Join dozens of lively discussion forums for conversations on almost any topic. You may wish to subscribe to opensolaris-announce, if you're a new member. Or join the

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Alan Burlison
Brandorr wrote: http://opensolaris.org/os/community/documentation/ http://www.genunix.org/wiki http://opensolaris.org/os/community/documentation/newbie_faq/ http://solaris-x86.org/documents/ http://www.blastwave.org/docs/s10u3_howto.html http://opensolaris.mynoteb00k.com/

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Alan Burlison
Dennis Clarke wrote: also ... I always wanted to do more with that and then I got busy and you know how it is. :-\ Sure ;-) Ping me when you are ready. -- Alan Burlison -- ___ opensolaris-discuss mailing list opensolaris-discuss@opensolaris.org

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Dennis Clarke
http://www.blastwave.org/docs/s10u3_howto.html as soon as Update 4 gets released ( Thursday ? ) I'll update that. Dennis ___ opensolaris-discuss mailing list opensolaris-discuss@opensolaris.org

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Dennis Clarke
Dennis Clarke wrote: http://www.blastwave.org/docs/s10u3_howto.html as soon as Update 4 gets released ( Thursday ? ) I'll update that. Any chance we could have a non-update-release dependent link, e.g. http://www.blastwave.org/docs/s10_latest_howto.html, or somesuch? ... not until the

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread David Lloyd
Boyd, Isn't this what http://www.opensolaris.org/os/community/advocacy/immigrants/ was intended for? Yes, but immigrants isn't exactly an obvious name to some...maybe newbies could be aliased to redirect to that one? I would also note that in many countries now, the word immigrant is

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread MC
I think New in the url as short for New Users is pretty descriptive, myself :) This message posted from opensolaris.org ___ opensolaris-discuss mailing list opensolaris-discuss@opensolaris.org

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Ian Collins
Alan Burlison wrote: It appears to me that opensolaris-discuss is becoming more and more dominated with Solaris installation questions, and the OpenSolaris content is becoming lost in the noise. Whilst it is very nice that people are being so helpful, it would seem to me that we should

Re: [osol-discuss] This is not a Solaris helpdesk

2007-08-15 Thread Kaiwai Gardiner
On Thu, 2007-08-16 at 17:40 +1200, Ian Collins wrote: Alan Burlison wrote: It appears to me that opensolaris-discuss is becoming more and more dominated with Solaris installation questions, and the OpenSolaris content is becoming lost in the noise. Whilst it is very nice that people