AW: GitHub issue template for general questions

2019-09-01 Thread Dr. Matthias St. Pierre
Ok, I'll try to come up with an issue template which manages the balancing act
of facilitating questions on GitHub while still recommending the openssl-users
mailing list for normal user questions.

> -Ursprüngliche Nachricht-
> Von: Richard Levitte 
> Gesendet: Sonntag, 1. September 2019 16:52
> An: Dr. Matthias St. Pierre 
> Cc: openssl-project@openssl.org
> Betreff: Re: GitHub issue template for general questions
> 
> I don't remember why the generic template was made so small...  So I
> think I would welcome a PR that does what you describe.
> 
> Cheers,
> Richard



Re: GitHub issue template for general questions

2019-09-01 Thread Richard Levitte
I don't remember why the generic template was made so small...  So I
think I would welcome a PR that does what you describe.

Cheers,
Richard

On Sun, 01 Sep 2019 14:10:42 +0200,
Dr. Matthias St. Pierre wrote:
> 
> Hi,
> 
> I noticed that a lot of issues on GitHub containing general questions get 
> tagged as a [bug],
> because the template list only gives the choice between two options, a *Bug 
> Report* and
> a *Feature request*. (There is a third choice in tiny letters, which usually 
> gets overlooked.)
> A recent example is https://github.com/openssl/openssl/issues/9743.
> 
> For that reason, I would like to suggest adding a third template, which 
> creates issues tagged
> as  [question]:
> 
>   *Bug report*
> Report a defect in the software
>   *Feature request*
> Propose a feature you would like to see added in the software
>   *Question*
> Ask a general question about the software
> 
> I am aware that this third category was probably omitted on purpose, because 
> we would rather
> see those questions asked on the openssl-users mailing list, but the practice 
> shows that user
> interaction on the mailing lists is fading and more and more user questions 
> are being asked on
> GitHub. What do you think about the suggestion?
> 
> Matthias
> 
> 
> 
> 
> 
-- 
Richard Levitte levi...@openssl.org
OpenSSL Project http://www.openssl.org/~levitte/


GitHub issue template for general questions

2019-09-01 Thread Dr. Matthias St. Pierre
Hi,

I noticed that a lot of issues on GitHub containing general questions get 
tagged as a [bug],
because the template list only gives the choice between two options, a *Bug 
Report* and
a *Feature request*. (There is a third choice in tiny letters, which usually 
gets overlooked.)
A recent example is https://github.com/openssl/openssl/issues/9743.

For that reason, I would like to suggest adding a third template, which creates 
issues tagged
as  [question]:

  *Bug report*
Report a defect in the software
  *Feature request*
Propose a feature you would like to see added in the software
  *Question*
Ask a general question about the software

I am aware that this third category was probably omitted on purpose, because we 
would rather
see those questions asked on the openssl-users mailing list, but the practice 
shows that user
interaction on the mailing lists is fading and more and more user questions are 
being asked on
GitHub. What do you think about the suggestion?

Matthias