I'm open for suggestions to make this sound better. Thanks for this
feedback.
That's OK for me, +1 on the other comments in the thread.
--
Vincent Legoll
EGI FedCloud task force
Cloud Computing at IdGC
France Grilles / CNRS / IPHC
___
All the different projects have different ways of reporting bugs and
looking for features.
You can see a few of the different ways that the Operators discussed back
at the Summit here -
https://etherpad.openstack.org/p/AUS-ops-Requests-for-Enhancement-Process
That should give you some more
Ya, I'd like to make sure that whoever starts applying these messages to
bugs automagically takes into account that people may (or may not have)
spent a lot of (personal or other) time reporting a bug and take that
into account when producing a polite and thankful message to those that
have
Seems like a great approach. You might want to also include:
This bug was probably not triaged due to lack of information to reproduce
the issue. Please include as much information about the problem including
steps to allow a developer to reproduce the issue in order for your time in
reporting
Minor, but "This bug report has been closed [...]" sounds much better than
"This bug report got closed [...]"
-
Aubrey Wells
Manager, Network Operations
Digium Cloud Services
Main: 888.305.3850
Support: 877.344.4861 or http://www.digium.com/en/support
On 27.05.2016 15:47, Vincent Legoll wrote:
> Hello,
>
> Le 27/05/2016 15:25, Markus Zoeller a écrit :
>> I don't see a benefit in leaving very old bug reports open when nobody
>> is working on it (again, a resource problem). Closing it (with "Won't
>> Fix") is explicit and easy to query. The
Hello,
Le 27/05/2016 15:25, Markus Zoeller a écrit :
I don't see a benefit in leaving very old bug reports open when nobody
is working on it (again, a resource problem). Closing it (with "Won't
Fix") is explicit and easy to query. The information is not lost. This
does*not* mean we don't care
Maybe a few more words on this ML *why* I'm doing this. It all comes
down to a simple resource problem. Far more bug reports get filed than
solved. For the last 3 releases the numbers [1][2][3] are:
Kilo Liberty Mitaka
Filed Bugs: 1144 926 968
FYI - if you have a bug that's been around forever in nova, please
follow Markus' instructions
Forwarded Message
Subject: [openstack-dev] [nova] I'm going to expire open bug reports
older than 18 months.
Date: Mon, 23 May 2016 13:02:29 +0200
From: Markus Zoeller
