Hi,
I am* Ravikiran* from *Advent Global Solutions*. We are looking for* Business Analyst - Andover, MA.* I mentioned the detail job description below. Please let me know your interest in this position. *Role: Remedy Business Analyst* *Location: Andover, MA* *Duration: 6+ Months* *Job Description:* *Responsibilities:* · Translates business stakeholder needs to technology solutions and operational execution with experience in processes and procedures associated with infrastructure service Management according to ITIL guidelines and ITSM best practices · Eliciting specific user requirements considering high-level business requirements to be documented into functional technology and quality requirements and help turn them into actionable project goals. · Develop documentation to assist in the rollout of new processes and technologies · Develop training plans for the rollout of new processes and technologies · Provide training to managers and end users in the use of new systems and / or processes. *Required Skills: * · *Candidate should have 10+ years of Exp*. With Ability to independently lead sessions with program stakeholders · Excellent communication, soft skills to navigate/channel discussion during sessions · Business process knowledge, hands on work as BA must, should be able to define process flows, prepare and define new process flows as needed · Comfortable to have one-on-one discussions with senior management stakeholders to understand their individual business objectives/problem statements · Excellent written communication skills for documentations, meeting minutes etc. *Nice to Have Skills * ITSM Knowledge Best wishes, *Ravi Kiran* Advent Global Solutions (AGS), Inc 3601 Algonquin Rd, Suite # 702 Rolling Meadows, IL 60008 Phone No : 847-579-7128 Email: raviki...@adventglobal.com Yahoo/Skype: ravikiran.recruiter Web Site: http://www.adventglobal.com *Technology Driven People. **Business Driven Solutions * -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
