Hi,


I am* Ravikiran* from *Advent Global Solutions*. We are looking for *Remedy
Business Analyst - Princeton, NJ.*

I mentioned  the detail job description below. Please let me know your
interest in this position.



*Role: Remedy Business Analyst*

*Location: Princeton, NJ*

*Duration: 6+ Months*



*Job Description:*

*Responsibilities:*

·         Translates business stakeholder needs to technology solutions and
operational execution with experience in processes and procedures
associated with infrastructure service Management according to ITIL
guidelines and ITSM best practices

·         Eliciting specific user requirements considering high-level
business requirements to be documented into functional technology and
quality requirements and help turn them into actionable project goals.

·         interviewing key stakeholders, gathering and consolidating
requirements and success criteria from the various stakeholders, putting
together detailed product specification

·         Perform proof of concept using Remedy on Demand to prioritize
requirements

·         Comfortable creating UAT scripts and testing of Remedy on Demand.

·         Good documentation and presentation skills to communicate
effectively.

·         Comfortable working around process owner schedules to get the job
done

·         Experience coming up with detailed tasks from  requirements

·         Develop documentation to assist in the rollout of new processes
and technologies



*Required Skills:                *

·         10+ years of BA experience

·         Solid understanding of ITIL Methodology and experience in Remedy
on Demand workflow

·         Ability to independently lead sessions with program stakeholders

·         Excellent communication, soft skills to navigate/channel
discussion during sessions

·         Business process knowledge, hands on work as BA must, should be
able to define process flows, prepare and define new process flows as
needed

·         Excellent written communication skills for documentations,
meeting minutes etc.



*Nice to Have Skills          *

·         ITSM Knowledge









Best wishes,



*Ravi Kiran*

Advent Global Solutions (AGS), Inc

3601 Algonquin Rd, Suite # 702

Rolling Meadows, IL 60008

Phone No : 847-579-7128

Email: raviki...@adventglobal.com

Yahoo/Skype: ravikiran.recruiter

Web Site: http://www.adventglobal.com

*Technology Driven People. **Business Driven Solutions *




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