Hi,
I am* Ravikiran* from *Advent Global Solutions*. We are looking for *Remedy Business Analyst - Princeton, NJ.* I mentioned the detail job description below. Please let me know your interest in this position. *Role: Remedy Business Analyst* *Location: Princeton, NJ* *Duration: 6+ Months* *Job Description:* *Responsibilities:* · Translates business stakeholder needs to technology solutions and operational execution with experience in processes and procedures associated with infrastructure service Management according to ITIL guidelines and ITSM best practices · Eliciting specific user requirements considering high-level business requirements to be documented into functional technology and quality requirements and help turn them into actionable project goals. · interviewing key stakeholders, gathering and consolidating requirements and success criteria from the various stakeholders, putting together detailed product specification · Perform proof of concept using Remedy on Demand to prioritize requirements · Comfortable creating UAT scripts and testing of Remedy on Demand. · Good documentation and presentation skills to communicate effectively. · Comfortable working around process owner schedules to get the job done · Experience coming up with detailed tasks from requirements · Develop documentation to assist in the rollout of new processes and technologies *Required Skills: * · 10+ years of BA experience · Solid understanding of ITIL Methodology and experience in Remedy on Demand workflow · Ability to independently lead sessions with program stakeholders · Excellent communication, soft skills to navigate/channel discussion during sessions · Business process knowledge, hands on work as BA must, should be able to define process flows, prepare and define new process flows as needed · Excellent written communication skills for documentations, meeting minutes etc. *Nice to Have Skills * · ITSM Knowledge Best wishes, *Ravi Kiran* Advent Global Solutions (AGS), Inc 3601 Algonquin Rd, Suite # 702 Rolling Meadows, IL 60008 Phone No : 847-579-7128 Email: raviki...@adventglobal.com Yahoo/Skype: ravikiran.recruiter Web Site: http://www.adventglobal.com *Technology Driven People. **Business Driven Solutions * The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.