*Dear,*

*Hope you are doing well…..*

*Please send resumes to* *rec6**@hclglobal.com* <r...@hclglobal.com>



*ROLE*

*Avaya Administration*

*LOCATION*

*Lansing MI*

*DURATION*

*LONG TERM*

*CLIENT*

*DIRECT*

*INTERVIEW TYPE*

*In-Person Only*

*Local candidates strongly preferred*

*ALL candidates MUST be able to attend a personal interview, NO phone
interviews, NO Skype, NO exceptions*

*State Experience Highly Preferred*

*U.S. Citizens and those authorized to work in the U.S. are encouraged to
apply*

*Note: For H1 While submitting I need consultant I 797 OR ID Proof.*

This position administers the controlling software for both telephone PBX
(Avaya Call Management System and Definity G3 System) and voicemail (Cisco
Unity) systems serving 20K+ State employees.  This includes the Avaya
switch software that defines service options (e.g. number of lines, long
distance calling privileges, characteristics of call centers, voicemail
options, etc.)



Knowledge of telecommunications technology.  Above average verbal and
writing skills, poise, tact, diplomacy, self-confidence, ability to
interpret and apply technical instructions and guidelines to job
performance; extreme attention to details is essential.



*Skills*

*Required*

*Years Used*

*Last Used*

Avaya System Administration (Moves, Adds, Changes) experience

*1 Year*





Avaya Call Management (Contact Center reporting) experience

*1 Year*





Cisco Unity Voicemail experience

*1 Year*





Remedy Ticketing System experience

*1 Year*





Experience with Sharepoint







Experience with ChangePoint











Thank You,

Warm Regards,

Mani

Technical Recruiter

HCL Global Systems Inc.

Desk: (248)473-0720 Ext: 157

Email: r...@hclglobal.com

Web: http://www.hclglobal.com



Certified Minority Business Enterprise (MBE)

___________________________________________________________________


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