*Hi Business Patners,I have an immediate need Oracle HFMShare suitable profiles on my ID sam.ri...@panzersolutions.com <sam.ri...@panzersolutions.com>*
*Job Title: Oracle HFM (Oracle Hyperion Financial Management) Support AnalystLocation: Palo Alto, CA Duration: 7+ Months * *Rate: $57/HR* *Technical pre-requisites: Deep expertise in Oracle HFM (Oracle Hyperion Financial Management). Development / Technical support experience with Oracle Finance modules. Should have excellent analytical and debugging skills with ability to analyze complex business/technical problems, identify performance bottle necks and suggest for any query fine tuning as needed. Good communication & interpersonal skills is essential since this is a client/business facing role. Prior experience in Application / Production support area and handling business users is preferable. Exposure to SFDC case management process / ticketing system, perforce configuration management tool and Entitlement / Software Licensing domain knowledge would be an advantage. * *Primary Responsibilities: Key responsibilities / tasks for the role include: Description/Comment:Support client business operations by resolving production issues / tickets pertaining to client & related applications and completing work requests Monitor / triage incoming production support ticket queues and resolve modest to high complexity tickets with in the SLA. Serve as a primary contact (onshore POC) for Business and IT teams for any questions / clarification related to the area of work. Offshore co-ordination and timely hand-offs of all production issues in his/her area of work. Partner & co-ordinate with respective team/s including Business, BA, QA, Dev & release teams as necessary to address a production issue. Coordinate UAT testing, Business sign off and post production communication to business for the production bug fixes. Research and resolve ongoing Application/Data issues in production while working to improve client incident management processes. Provide technical expertise in identifying, evaluating, and suggesting process improvements that are cost effective and improve work efficiency.* *Additional Job Details:Deep expertise in Oracle HFM (Oracle Hyperion Financial Management). Development / Technical support experience with Oracle Finance modules.* *----------------------------------------Thanks and Best Regards,Sam Riley - Business Development ManagerPanzer Solutions LLC45 Stuart Ave, Unit K,Norwalk CT 06850.Email: sam.ri...@panzersolutions.com <sam.ri...@panzersolutions.com>Direct: 203-652-1444 x 203Fax: 203-286-1457URL: www.panzersolutions.com <http://www.panzersolutions.com>* -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
