*Good day Partners,*
*We have a contract Job opportunity with our Pharmaceutical Client in Foster City, CA for* *Sr**. **Help Desk Specialist for duration of 6 to 12 Months. * *If you are interested, Please revert back with your latest resume and contact details and expected pay rate to msha...@tech-netinc.com <msha...@tech-netinc.com> (MKM Shahid)* *Role: **Sr. Desktop / Help Desk Specialist * *Location: Foster City, CA* *Duration: 6 to 12 months.* *Local to CA Candidates highly preferred * *Description:* · Escalates to or consults with senior staff when solution is unclear to determine a solution. · Identifies critical issues and engages the team for facilitation and resolution. · Reports problems with procedures and suggests improvements. Requirement: · *6-10 years help desk experience required.* · Outstanding interpersonal and soft skills. · Ability to deal with all situations with exceptional customer service. · Excellent problem diagnosis and problem solving skills. Ability to analyze customer problems by type and severity for problem determination and resolution. · *6+ years troubleshooting Windows. Excellent Windows experience * · Experience supporting and troubleshooting network connectivity · Strong verbal and written communication skills. · Previous experience using a call/incident tracking system. · Well rounded experience in all other help desk tasks · Previous pharmaceutical/biotechnology or other Life Sciences experience a plus *Thanks & Regards,* *Shahid MKM* Staffing Manager *Tech - Net Inc* Email: msha...@tech-netinc.com Direct: 916-673-3107 Board: 916.458.4390 EXT : 101 101 Parkshore Dr. Suite #100, Folsom, CA 95630 web: http://www.tech-netinc.com *A WMBE certified company* -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
