*Hi Friends,*

*Hope you are doing great.*

*We have very urgent opening for the following positions and can setup
interview immediately.  If you have any suitable profile please send the
resume in word format to * *ray.fran...@consultingknights.com
<ray.fran...@consultingknights.com>*
*, you can also reach me at 609-423-4877. *







*Job Title: IVR DeveloperLocation: Sunnyvale, CADuration: 6+ MonthsRate :
$50/-hr on C2CJob Description: *Customer Support Apps team designs,
develops, deploys and supports in-house and third-party contact center
applications for Client’s sales & support users to improve sales
productivity and customer satisfaction. These business applications
integrate with PBX, IVR, CTI, Call Recording and Reporting systems. In this
role, you will be responsible for designing, developing, configuring and
supporting IVR applications for all the business units.


*Responsibilities: *Develop, test and deploy IVR applications
Work closely with stakeholders to determine project requirements and
translate/implement those requirements into technical designs
Document high level functional and technical design specifications.
Advanced Problem solving skills to assess design alternatives and perform
trade-offs to determine designs or functionality that best meet customer
needs.
Expert in troubleshooting and problem solving skills to resolve production
incidents quickly or to develop quick IVR workarounds.
Coordinates resolution of highly complex software development issues that
arise in production environments.
Understands the entire project context, and demonstrates the knowledge of
end-to-end application architecture.
Responsible for multiple applications with an ability to works on several
projects simultaneously.
Technical ownership with a can-do attitude to proactively drive and deliver
a project through all SDLC phases."
*Note: Please reply me on my official E-Mail ID :
**ray.fran...@consultingknights.com
<ray.fran...@consultingknights.com>*


*Thanks*
*Ray Francis *| *Senior IT Recruiter*
*Consulting Knights Inc*
D: 609-423-4877
Email: ray.fran...@consultingknights.com

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