*NEED OF **Business Process/Operations Analyst* * *
*Hi ,* *Hope your doing good,* *Job description is below, Please reply back with your updated resume ASAP** * * * *Business Process/Operations Analyst for Capital One in Richmond, VA (12+ months)* There are *13 total openings*. Client manager needs a mixture of mid-level *(max rate is $35/hr C2C)* Client really wants an analyst with process engineering experience (in short - an analyst with business process experience, and the ability to go beyond that basic analytical skill set). Someone who can explain data from analyses in meetings to managers and VPs and above. *MUST* have very good communication skills since they will be attending meetings and dealing with VP level and above! We are looking for a multiple high performing analysts to join the team and help client deliver the ambitious agenda that they have ahead of them. Along the way, the candidate will have an opportunity for significant exposure to Customer Operations executives while working on some of the most challenging issues facing the bank. The types of issues they’ll work on include: how to deliver award-winning customer service, drive revenue, create new contact channels, stop fraudsters, and increase operational efficiency. Not only is the work engaging, but it opens the analyst up for a broad range of advancement opportunities in Customer Operations and across Capital One. The candidates we are looking for should be self starters with superior problem solving skills, strong business judgment, executive presence and very good communication skills. They should be comfortable in delivering tangible high quality results in a frequently unstructured and fast paced environment. *Strong Excel and Power Point skills are highly desirable.* Basic Qualifications: • Bachelors Degree in any quantitative field such as: Engineering, Math, Finance, Business, Economics, Sciences • 2 Years experience in analysis (qualitative and quantitative) • Experience managing & delivering projects • Experience in presentation delivery to executives (Vice President +) • 1 Year experience in leading and managing teams *(for senior role/candidates only)* Preferred Qualifications: • Masters Degree • Project and/or process certifications such as BPM, ITIL, Six Sigma, Agile, PMP, PMI, Lean *(HIGHLY preferred for more senior candidates)* • 3+ Years experience in analysis (qualitative and quantitative)*(Senior candidates should have 3+ yrs exp...more junior candidates can have less)* • 2 Years experience managing & delivering projects in a business environment Warm Regards, Mike Maske - Technical Recruiter Mail ID : m...@aim-cc.com -- You received this message because you are subscribed to the Google Groups "oraapps" group. To post to this group, send email to oraa...@googlegroups.com. To unsubscribe from this group, send email to oraapps+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/oraapps?hl=en.