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Hope you are doing well.



*Job Title: Business Analyst*

*Location: Minneapolis, MN and Atlanta, GA*

*Duration: Long Term*



The Business Analyst is expected to take the leadership role in identifying
and clarifying both the needed changes to support the business and other
opportunities to be gained. The BA will need to work diligently to
understand the business operations; processes, organization, business
rules, requirements, data, applications and the infrastructure. Through
thorough examination of these elements the BA will collaboratively define a
solution that best meets the business needs. The BA will be responsible for
gathering and documenting the detailed business requirements, validating
them, setting their priority, communicating them and obtaining business
acceptance. This will involve authoring several documents using standard
templates throughout the project to include, but not limited to Project
Charters, Requirement Docs, Decomposition Docs, Test Docs, Support Docs and
Project Review Docs. Will be responsible for gathering other required
project documentation from different areas and assembling it all for
presentation and archive purposes. Will be responsible for leading
discussions on analysis of alternative solutions, ways to streamline and
most efficiently drive the work. Will be required to trace requirements to
the solution. Will be required to demonstrate project success through
various reports, feedback and reviews.



•        5+ years’ experience

•        Airline Experience ( Ticketing )

•        Agile Scrum working experience

•        Responsible for leading initiatives and providing consultation to
the internal and/or external customer. Possess expertise in the customer
area he/she supports and has technical understanding of the business unit’s
systems, capabilities, and respective technologies. Analyze customer
processes and requirements.  Prepare specified project documentation.
Assist in business process redesign as needed. Maintain communication with
customer and team members and promote a team environment.

•        Essential Responsibilities*:

•        Lead, gather, develop, coordinate, and maintain business
requirements for various projects and/or systems from initial phase to
final implementation, assuring requirements meet standards.

•        Interact with users, other portfolios, and vendors for full life
cycle of project.

•        Troubleshoot, coordinate, and maintain production
systems/programs/applications, as needed.

•        Produce scheduled and ad hoc reports as necessary.

•        Assist in maintenance and communication of project status reports
and tracking.

•        Provide user support and coordinate resolution of issues to
include change management, root cause analysis, and appropriate escalation
as needed.

•        Develop use cases and functional specifications and coordinate the
capture of process models and functional testing, ensuring system is
functionally appropriate, technically sound, and well integrated.

•        Develop and manage user acceptance criteria.

•        Coordinate the process to analyze, evaluate, implement, and
maintain systems developed internally and/or externally with an outside
vendor.

•        Assist in the development of project definitions, cost/benefit and
risk analysis, work plans, progress reports, and presentations.

•        Transition product support to systems operations.

•        Assist in establishing end user training.

•        May perform other duties as assigned.





*Thanks & Regards*

*Ranjith Vemula*
Sr. Technical Recruiter

408-648-2170

*IDC Technologies, Inc *

*Email: *ranjith.vem...@idctechnologies.com
<booti.pra...@idctechnologies.com>* || Url: *www.idctechnologies.com

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