Why, it simply means that appearances are everything at M$. Let's read it carefully:
Our strategy has never changed -- i.e., our consultants have always been your foe.
but, it sure looked that way -- i.e., our customers started seeing our consultants
as foes.
diaslignment between our
What the f* does this euphemistic cr*pola mean:
...
| Our strategy has never changed with what we are
| trying to do with consulting, but it sure looked
| that way in the early part of the year because we
| managed to get a disalignment between our
| incentives and our resources and
