the runaway PL/SQL program mentioned by
Ryan) and takes
3 days to complete.
-Original Message-
From: Tim Gorman
[mailto:[EMAIL PROTECTED]]
Sent: Friday, January 16, 2004 10:54 PM
To: Multiple recipients of list ORACLE-L
Subject: Re: SLA/metrics for RFP for programming
services
How
Title: Re: SLA/metrics for RFP for programming services
Jeff,
As youre aware, whatever metrics you choose will govern their behavior. Completed deliverables is a good start, but if youre looking for well-tuned deliverables you could add a tuning-review gate through which each deliverable has
Title: Message
Tim,
Thanks for the reply.We are thinking more along the
lines of metrics pertaining
to identifying the required efficiency of the outsourced ETL task,
e.g.time, resource
utilization,throughput, etc, in essence
somedesired baselineresource profile.
We are new to writing
Title: SLA/metrics for RFP for programming services
If you were to write up a RFP for programming services, what kind, if any, metrics
would you include to provide some measurements by which performance of the contract
can be assessed? The tasks will typically be writing up ETL runs for our
Title: Re: SLA/metrics for RFP for programming services
How about specific deliverables within a specific period of time for a total amount not-to-exceed? Cant think of any other metrics that matter...
on 1/16/04 2:19 PM, Thomas Jeff at [EMAIL PROTECTED] wrote:
If you were to write up a RFP
