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Please reply to dsa...@vigiboss.com Hi Partner Hope you are doing great please send matching profile to the below requirements from my Prime vendor. Thanks in advance. *Role: Application Support * *Location: MN Duration: 10months +* *Job Description:* Provide *end user support* and timely issue resolution for *several applications*. *Responsibilities:* Provide support and daily issue resolution. Respond to help desk tickets within established service levels. Work to research and document help desk tickets which become maintenance and enhancement requests. Provide a timely response to telephone and email requests from users. Follow up with development group and product manager to identify and resolve problems with the applications. Maintain and update end-user documentation for the application. Work with the Technology Training Group as needed to train end-users for offices world wide, including the creation and update of training materials. Provide timely communication to users and product manager regarding all aspects of the products. Responsible for setting up and maintaining user permissions. Prepare monthly reports / indicators regarding user requests and performance statistics. *Please respond to this mail with updated resume along with below details of your consultant.* * * *Name:* *Current location:* *Email ID:* *Contact:* *Visa status:* *Rate: * Thanks and Have a Nice Day Deep Sagar Sr. Technical Recruiter Phone: 1 (774) 277 3300 Email: dsa...@vigiboss.com Fax: (508) 590-0307 Yahoo IM: deep2k1sagar LinkedIn: http://www.linkedin.com/in/deepsagarreddy VIGIBOSS Inc.,| 165 Main St, Suite 301 Medway, MA 02053 Vigiboss Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, citizenship, disability, age, military or veteran status, and other characteristics --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To post to this group, send email to oracle-projects@googlegroups.com To unsubscribe from this group, send email to oracle-projects+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/oracle-projects -~----------~----~----~----~------~----~------~--~---