Hi,

Hope you are doing great





*Role :: **Avaya Aura Call Manager IPT*

*Duration :: 12+ months*

*Location:: Mountain View, CA*

*Client:: Wipro*



*JD:*



Qualification BE / B Tech Preferred Hands On Experience on Avaya CM,
Modular Messaging, Avaya CMS, Call flow designing, Vector programming
Capacity planning, Resource shift Management, Call flow optimization. CMS
report designing Installation support for Contac center infrastructure
Knowledge of Technology on call recording systems such as Witness.
Knowledge of Work Force Management System Sound knowledge of Telecom
Industry including Service Providers & OEMs Keeping abreast with the
emerging technologies in telecom & IT domains from a global perspective
Very good verbal and written communication skills & strong presentation
skills Proven track record in customer relationship management in the
Telecom Industry Successful track record of working closely with senior
leadership. Minimum work experience: 5 - 8 Years



Thanks&Regards

Abhay Tiwari

Technical Recruiter

Phone: 609-897-9670 x 2191

Email: ab...@sysmind.com

Fax: 609-228-5522

Address: 38 Washington Road, Princeton Jn, NJ 08550

[image: gtalk.jpg]abhaysysmind
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