Hi ,

This is Saurabh Jangid from Technology Resource Group Inc.

You can reach me at 408-709-1760 ext 984.

kindly share your Updated Resume At sjan...@tresourceinc.com



*Job Description :*



*Role : Business Analyst*

*Location : Austin, TX*

*Duration : 6+ Month*


*Minimum Requirements:*

Years

Skills/Experience

8

Support design, development, and implementation of automated processes for
gathering, populating, and maintaining CMDB data.

8

Reconcile the CMDB data when exceptions are noted between CMDB, discovery
information, and other authoritative production data repositories.

8

Produce and execute a plan for implementing the Configuration Management
processes.

8

Ability to develop SQL queries and reports for management on KPIs to
improve the process effectiveness, efficiency, and data accuracy.

8

Experience in hardware and software asset and configuration management as
well as knowledge of IT service management processes.

8

Experience with FrontRange HEAT, ServiceNow, BMC Atrium, and BMC Remedy
ITSM or a similar industry solution.

8

Familiar with any of the following: discovery products including Microsoft
SCCM, BMC Software Asset Management; reconciliation of discovery data in BMC
CMDB environment; and integration of discovery solutions with CMDB or a
similar industry solution..

8

Knowledge of MS SQL, query-writing, reporting tools (ie: Crystal Reports,
BIRT, or a similar industry solution) relational databases.

8

Candidates must have excellent organizational, communication, and problem
solving skills. Candidates should have proven understanding of IT business
needs and knowledge of IT industry standard best practices.



*            Preferences:*

  Years

Skills/Experience

8

The ideal candidate will hold ITIL Foundation v3.0 certification and have
applied knowledge of real-world environments in both the Service Management
focus area and have experience implementing a CMDB in a customer
environment.

THANK YOU,



Saurabh Jangid

Technical Recruiter

 *Technology Resource Group Inc.*

3736 Hills-dale Court Santa Clara, CA 95051

 Office:  408-709-1760 , Ext: 986  | Fax: 408-884-2409

Email:   sjan...@tresourceinc.com  | Web: www.tech-resource.com
Gtalk:   trg.saurabh  | YIM :   saurabh4jangid

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